Age UK’s Financial Governance Team have created a summary of the support available to Partners to help you to review your VAT position.
Through the wide-ranging enquiries received by the VAT helpline and directly by the Financial Governance team, we recognise that this continues to be a key area of challenge for many partners. It has no doubt been further exacerbated by Covid- 19. Below is a handy summary of the support available to Partners from our VAT Helpline provider Crowe UK LLP to help review your VAT position.
We would encourage all partners to regularly review your VAT position through their professional advisors, even if you may not be currently VAT registered. A VAT health check can highlight any potential issues with your VAT accounting, identify any weaknesses in your accounting systems and look for any opportunities to improve your position.
As you currently work through your year-end accounts for 2020-21 this may be an opportune time to do so. Remember, getting it right can save you money; getting it wrong can be very costly.
Our VAT Helpline provider Crowe UK LLP have produced a wide range of bitesize webinars and publish regular updates and insights on key topics of interest for the charity sector. The webinars, such as Covid-19 and VAT recovery and others can be accessed (available on demand) here.
Partners seeking basic VAT advice and support can access this through our VAT Helpline. Crowe UK LLP offer a free 15-minute consultation, available to all partners in England and Wales (Cymru). Support can be accessed via their helpline and on email, as and when needed, between 9.30am and 5pm, Monday to Friday (excluding bank holidays).
Email: ageukVAT@crowe.co.uk or Call: 0207 842 7499
If the team is busy, the call will go to a dedicated voicemail. They will endeavour to respond within one working day. The same applies to any enquiries sent in by email.
Please note: Crowe will discuss VAT specific matters only for a period of up to 15 minutes with no charge. They will then draft an email confirming their advice and where appropriate include a reference to HMRC guidance and public notices.
For queries which are likely to exceed 15 minutes, or where additional work is necessary to bring the query to a resolution, Crowe will discuss with the local partner and where appropriate, give an indication of fees to continue with the query. Where such additional and in-depth bespoke support is required, any agreed fees are payable directly by the local partner to Crowe. To be clear, local Age UKs are under no obligation to use the professional services of Crowe UK LLP.
Remember the Helpline service is not intended to be a comprehensive technical reference, but rather a user-friendly support for our local partners to improve knowledge of, and compliance with, VAT requirements and to ensure opportunities to mitigate VAT are fully considered. Above all, to encourage the network to seek professional advice be it through Crowe or other accredited VAT specialist providers as and where appropriate to do so.