Chairs and Governance Roundup – September 2022

This Chairs and Governance Roundup is a collection of recent resources, news, and upcoming events for Board Members of local Age UKs.

Welcome to the latest edition of our Chairs and Governance Roundup, a collection of recent resources, news, and upcoming events for Board Members of local Age UKs. Read on for details of some useful webinars from the NCVO, the upcoming Live Longer Better event, as well as some learning and resources from the National Lottery Community Fund’s Ageing Better programme.


Trustees’ Week 7 to 11 November

Trustees’ Week celebrates the achievements of the 1 million charity trustees in the UK and this year’s theme is “making a difference in changing times”. Throughout the week you’ll have the chance to connect with other trustees to share your experiences. You’ll also be able to develop your skills through our wide range of events, training and guidance.

For more information and resources, please visit: www.trusteesweek.org.

During Trustees’ Week NCVO is running a series of webinars, find out more here.


Live Longer Better – face to face event 19th October

The Live Longer Better movement promotes the 4 R’s: reconditioning, rejuvenation, risk reduction and revolution with the aim of enabling people to do just that: live longer better.

All Age UKs are invited to join the first in-person Live Longer Better national event where the programme will reaffirm its collective mission.

Find out more about the event by clicking this link.

Learn more about Live Longer Better here.


Learning and Resources from the Ageing Better Programme

The National Lottery Community Fund’s Ageing Better programme was a seven-year, £87 million programme designed to test different ways of improving the lives of people over 50 by addressing social isolation and loneliness within local communities. The programme was delivered by 14 place-based partnerships across England.

In this article, Ruth Bamford, Learning Lead for Ageing Better at The National Lottery Community Fund, shares below some of the impact from their Ageing Better programme, as well as highlighting the importance of delivering a person-centred approach when addressing loneliness and social isolation.

Click here to view the full article.


Age UK Influencing Conference 2022 “Getting through a difficult winter”


You can now sign up here to attend this year’s Age UK Influencing Conference on Wednesday 12th October 2022! We are welcoming staff, volunteers and trustees from across the Age UK Network and multiple attendees from the same local Age UK are welcome and encouraged.

This year’s conference will be looking at the challenges older people (and the local Age UKs supporting them) face, and sharing ideas, evidence and practical ways to improve their lives. We’ll hear from local Age UKs and policy experts on topics such as the cost of living crisis, digital exclusion, tackling health inequalities through targeted approaches to black and minority ethnic older people, and working with ICSs, sharing tips from across the network. We will also consider the very difficult winter ahead for local Age UKs, as energy prices soar, and what we can do to help through our influencing activity.

Click here to book your place.


Building good governance – short online sessions for trustees

NCVO run a series of online training events specifically for trustees covering topics such as:

  • Trustee basics
  • Financial intelligence for trustees
  • Safeguarding for trustees
  • Quality, diversity and inclusion

To find out full details, please click here.


Association of Chairs Event “Rethinking Charity Closure”

The Association of Chairs is running an event on 15 November to explore the issues around deciding to close a charity. Although this is often viewed as a negative decision, it can sometimes be a normal part of a charity’s natural life span.

As CC3 ‘The Essential Trustee’ highlights: Acting in the charity’s best interests means always doing what the trustees decide will best enable the charity to carry out its purposes, both now and for the future.

It’s not about serving:

  • the interests of trustees or staff
  • the personal interests of members or beneficiaries
  • the personal interests of supporters, funders or donors
  • the charity as an institution in itself, or preserving it for its own sake

Sometimes trustees need to consider collaborating or merging with another charity, or even spending all of the charity’s resources and bringing it to a close.

The event brings together three people with insight and expertise on closing charities. They offer practical hands-on experience and will share their insights on how to open up conversations about closure, and if it is the right course, how to navigate it well.

Click here for full details, including how to book your place.

The Association of Chairs publishes a free monthly e-newsletter containing useful resources and support, including events like the one above. To register, please click here.


Resources to support Chairs and Trustees with good governance

Age UK provides a number of online resources aimed at supporting Chairs and trustees to deliver excellent governance of local Age UK charities.

The resources include:

  • Pointers to the key Charity Commission guidance
  • A link to the Association of Chairs, an independent membership group which supports Chairs from all charities
  • Ideas on recruiting and retaining trustees
  • Guidance on CEO appraisals
  • Information on Age UK network quality standards
  • A briefing on the Charity Governance Code
  • Sources of support for local Age UKs relating to service development, funding, finance and more
  • Template governing documents for local Age UKs – useful when reviewing your constitution

These resources can be found on the loop – the intranet for the Age UK network – by clicking here.

If you do not have access to ‘the loop’ then please contact theloop@ageuk.org.uk


Hempsons’ Free Trustee Training Webinars – November 2022

Hempsons are delighted to announce that their annual trustee training will now be held online. They will be joined by haysmacintyre, charity accountants, who have supported the trustee training for a number of years.

The course will share experiences of some of the governance lessons that charities have learnt through the pandemic and as they re-focus strategy afterwards. These include an acceleration in decision-making and implementation. Organisational speed of response has been enabled by streamlined, focused delegation and greater board entrustment of staff and volunteers. Other efficiencies can include proportionate reporting to the board on the core areas they need to measure.

The programme has been split into three separate sessions, which can be attended as a full programme, or individually – the sessions are interlinked and build on each other. It has been designed for charity Trustees and Chief Executives, and is suitable for those new in post as well as the more experienced who are wanting a refresher. 

Click here for full details, including how to book your place.

Chairs and Governance Roundup – August 2022

This Chairs and Governance Roundup is a collection of recent resources, news, and upcoming events for Board Members of local Age UKs.

Welcome to the latest edition of our new Chairs and Governance Roundup, a collection of recent resources, news, and upcoming events for Board Members of local Age UKs. Read on for details of an upcoming Association of Chairs event, a new “Trust in Charities” research report from the Charity Commission, our upcoming online briefing session for Chairs of local Age UKs, and much more.

Association of Chairs Event “Rethinking Charity Closure”

The Association of Chairs is running an event on 15 November to explore the issues around deciding to close a charity. Although this is often viewed as a negative decision, it can sometimes be a normal part of a charity’s natural life span.

As CC3 ‘The Essential Trustee’ highlights: Acting in the charity’s best interests means always doing what the trustees decide will best enable the charity to carry out its purposes, both now and for the future.

It’s not about serving:

  • the interests of trustees or staff
  • the personal interests of members or beneficiaries
  • the personal interests of supporters, funders or donors
  • the charity as an institution in itself, or preserving it for its own sake

Sometimes trustees need to consider collaborating or merging with another charity, or even spending all of the charity’s resources and bringing it to a close.

The event brings together three people with insight and expertise on closing charities. They offer practical hands-on experience and will share their insights on how to open up conversations about closure, and if it is the right course, how to navigate it well.

Click here for full details, including how to book your place.

The Association of Chairs publishes a free monthly e-newsletter containing useful resources and support, including events like the one above. To register, please click here.


Charity Commission “Trust in Charities” Research Published

The Charity Commission has published its latest “Trust in Charities” research, which includes the views of both the public and trustees. Conducted in spring 2022, the research found that people living in more affluent areas with higher ethnic and cultural diversity trusted charities more compared to those in less diverse areas with low economic security. It also reported that fewer members of the public (56%) thought charities were ‘essential’ or ‘very important’ for society than last year (60%).

Click here to view a summary of the research


Being part of the Age UK Network” – online briefing session for Chairs of local Age UKs

Age UK and the Age England Association (AEA) are offering all Chairs at local Age UKs the opportunity to find out more about the support and resources that are available to local Age UKs and Age Cymru local partners.

This online briefing session will take place on Wednesday 21 September from 9am to 11am.

The aims of the session are:

  • To give an overview of the Age UK network, your organisation’s partnership with Age UK and the role of the Age England Association (AEA) 
  • To share experience with peers on chairing, good governance, leadership and more
  • To find out where to go for more detail on the support and collaboration opportunities available  

There are up to 20 places at each session and all Chairs are welcome. These events may be of interest if you have been appointed as Chair quite recently or if would like a refresher on the benefits of being part of a network with a shared purpose and brand.

Please let us know if you would like to take part but cannot make the above date and we will organise further sessions.

Booking your place

To book, please email BSupportAdmin@ageuk.org.uk. We will send an invitation to an online Microsoft Teams meeting nearer to the date.

If you have any questions about the content of the sessions, please email paul.robson@ageuk.org.uk.


Resources to support Chairs and Trustees with good governance

Age UK provides a number of online resources aimed at supporting Chairs and trustees to deliver excellent governance of local Age UK charities.

The resources include:

  • Pointers to the key Charity Commission guidance
  • A link to the Association of Chairs, an independent membership group which supports Chairs from all charities
  • Ideas on recruiting and retaining trustees
  • Guidance on CEO appraisals
  • Information on Age UK network quality standards
  • A briefing on the Charity Governance Code
  • Sources of support for local Age UKs relating to service development, funding, finance and more
  • Template governing documents for local Age UKs – useful when reviewing your constitution

These resources can be found on the loop – the intranet for the Age UK network – by clicking here.

If you do not have access to ‘the loop’ then please contact theloop@ageuk.org.uk


Hempsons’ Free Trustee Training Webinars – November 2022

Hempsons are delighted to announce that their annual trustee training will now be held online. They will be joined by haysmacintyre, charity accountants, who have supported the trustee training for a number of years.

The course will share experiences of some of the governance lessons that charities have learnt through the pandemic and as they re-focus strategy afterwards. These include an acceleration in decision-making and implementation. Organisational speed of response has been enabled by streamlined, focused delegation and greater board entrustment of staff and volunteers. Other efficiencies can include proportionate reporting to the board on the core areas they need to measure.

The programme has been split into three separate sessions, which can be attended as a full programme, or individually – the sessions are interlinked and build on each other. It has been designed for charity Trustees and Chief Executives, and is suitable for those new in post as well as the more experienced who are wanting a refresher. 

Click here for full details, including how to book your place.

Network Infrastructure Hub Update – Charitylog User Group Sessions Review

This update from the Network Infrastructure Programme cover the recent Charitylog User Group Sessions that took place in July 2022.

This is the latest update on the Network Infrastructure Programme. We held the latest round of Charitylog User Group Sessions in July, featuring sub-groups on Volunteering, Training, and Reporting. We also held a Main Group Session with Dizions (the creators for Charitylog) to discuss matters raised in the sub-groups. Click here for full details of each of these sub-groups.

Chairs and Governance Roundup – July 2022

This new Chairs and Governance Roundup is a collection of recent resources, news, and upcoming events for Board Members of local Age UKs.

Welcome to the first edition of our new Chairs and Governance Roundup, a collection of recent resources, news, and upcoming events for Board Members of local Age UKs. Read on for details of our upcoming online briefing session for Chairs of local Age UKs, a list of the latest resources to support you in your role, and an upcoming free trustee training course from Hempsons.

Being part of the Age UK Network” – online briefing session for Chairs of local Age UKs

Age UK and the Age England Association (AEA) are offering all Chairs at local Age UKs the opportunity to find out more about the support and resources that are available to local Age UKs and Age Cymru local partners.

This online briefing session will take place on the following dates:

  • Wednesday 24 August from 9am to 11am
  • Wednesday 21 September from 9am to 11am

The aims of the session are:

  • To give an overview of the Age UK network, your organisation’s partnership with Age UK and the role of the Age England Association (AEA) 
  • To share experience with peers on chairing, good governance, leadership and more
  • To find out where to go for more detail on the support and collaboration opportunities available  

There are up to 20 places at each session and all Chairs are welcome. These events may be of interest if you have been appointed as Chair quite recently or if would like a refresher on the benefits of being part of a network with a shared purpose and brand.

Please let us know if you would like to take part but cannot make either of the above dates and we will organise further sessions.

Booking your place

To book, please email BSupportAdmin@ageuk.org.uk. We will send an invitation to an online Microsoft Teams meeting nearer to the date.

If you have any questions about the content of the sessions, please email paul.robson@ageuk.org.uk.


Resources to support Chairs and Trustees with good governance

Age UK provides a number of online resources aimed at supporting Chairs and trustees to deliver excellent governance of local Age UK charities.

The resources include:

  • Pointers to the key Charity Commission guidance
  • A link to the Association of Chairs, an independent membership group which supports Chairs from all charities
  • Ideas on recruiting and retaining trustees
  • Guidance on CEO appraisals
  • Information on Age UK network quality standards
  • A briefing on the Charity Governance Code
  • Sources of support for local Age UKs relating to service development, funding, finance and more
  • Template governing documents for local Age UKs – useful when reviewing your constitution

These resources can be found on the loop – the intranet for the Age UK network – by clicking here.

If you do not have access to ‘the loop’ then please contact theloop@ageuk.org.uk


NCVO Governance Roundup – July 2022

The National Council for Voluntary Organisations (NCVO) have released their governance roundup for July, with the latest news, resources, and training for Board members. This includes an update from Reach Volunteering, who have added new resources to their Trustee Recruitment Cycle resource pack.

Click here to read the full round up.


Hempsons’ Free Trustee Training Webinars – November 2022

Hempsons are delighted to announce that their annual trustee training will now be held online. They will be joined by haysmacintyre, charity accountants, who have supported the trustee training for a number of years.

The course will share experiences of some of the governance lessons that charities have learnt through the pandemic and as they re-focus strategy afterwards. These include an acceleration in decision-making and implementation. Organisational speed of response has been enabled by streamlined, focused delegation and greater board entrustment of staff and volunteers. Other efficiencies can include proportionate reporting to the board on the core areas they need to measure.

The programme has been split into three separate sessions, which can be attended as a full programme, or individually – the sessions are interlinked and build on each other. It has been designed for charity Trustees and Chief Executives, and is suitable for those new in post as well as the more experienced who are wanting a refresher. 

Click here for full details, including how to book your place.

Network Infrastructure Hub Update – Book your place at the Charitylog Training Sessions

This update from the Network Infrastructure Programme covers details of some new Charitylog training sessions delivered by Dizions.

This is the latest update on the Network Infrastructure Programme. Dizions (the creators of Charitylog) will be holding a variety of training sessions for Age UKs over the course of August and September. Following feedback from the last round of training, the topics covered this time around are slightly more advanced and designed to help you maximise your set up. Click here for full details including how to book your place.

Men’s Health Forum’s Champions Training

Men’s Health Forum is running online training sessions for anyone who wants to empower men to engage with their health by becoming a Men’s Health Champion.

The Men’s Health Forum is running online training sessions for anyone who wishes to become a Men’s Health Champion. Men’s Health Champions are not health professionals but members of the public who care about men’s health and want to help improve it. The training takes place on July 19th and 21st from 10am-12pm and costs £149. You can find out all the details on the Men’s Health Forum website here.

Stronger My Way | Physical Activity Resources

The Chartered Society of Physiotherapy has released a series of resources for organisations that support people living with health conditions to perform strengthening activities.

The Chartered Society of Physiotherapy has released resources to help organisations to support people living with health conditions to perform strengthening activities to help them to feel better and stay active. Organisations can access their evidence base, links to training and resources, and a forum to share information and experiences. Click here to view the resources.

Reminder: Dementia Awareness eLearning Available

A quick reminder that there are three dementia awareness eLearning modules developed by Alzheimer’s Society available to the Age UK Network until July 2022.

This is a quick reminder that there are three dementia awareness eLearning modules available to the Age UK Network. Whether you work directly with those living with dementia or not, we hope this eLearning will help to equip Age UK staff and volunteers with the skills and confidence to communicate with people living with dementia, face to face and virtually. Currently the Age UK Network’s access to these modules will end this July, so find out all the details below.

The three eLearning modules are:
  • Understanding dementia
  • Engaging with people in the early stages of dementia
  • Responding to distressed behaviours
Who can complete the Dementia eLearning?

All modules are open to everyone, all staff, and volunteers. Every learner will receive a certificate upon completion.

How were these modules developed?

These new modules were developed by Alzheimer’s Society.

When should I complete the modules?

Currently the Age UK Network’s access will end at the start of July 2022, so best to complete them sooner rather than later!

Please note, it may take up to one hour for the course to be marked as completed and for you to receive the certificate in your inbox. We thank you in advance for your patience.

How long is each module?

Each module takes approximately 45 minutes to complete. Once you start, you can save any progress and come back to it.

How do I access these modules?

If you already have an eLearning account, this course will automatically appear under the “learning” section of your dashboard in the eLearning site. You can access it straight away and no action is needed.

If you need to sign up, please complete this form.

Please note that registration to the e-learning site may take a few days. You will receive an email with your log in information once you have been registered.

What do I do once I am logged in?

If you cannot see the modules on your dashboard when you log in, you can find it either by:

  • Clicking onto ‘courses’ and then ‘Dementia eLearning’; or
  • Using the search bar on your home page by typing in ‘Age UK Dementia E-learning Programme’.

If you have any questions on access to the e-learning site, please contact: adviceunit@ageuk.org.uk

What other e-learning is available from Age UK?

For a number of years, Age UK has provided a range of e-learning options to support Partners’ delivery of training online to your staff and volunteers. This includes the Age UK e-learning Platform and Grey Matter Learning – find out all about both training platforms here.

Access e-learning through Age UK!

A reminder of the e-learning options available from Age UK, including how you can access them, as well as our plans to provide some additional e-learning platforms soon.

For a number of years, Age UK has provided a range of e-learning options to support Partners’ delivery of training online to your staff and volunteers. This is a reminder of the e-learning options available from Age UK, including how you can access them, as well as our plans to provide some additional e-learning courses soon.

What e-learning does Age UK currently provide?

For a number of years, Age UK has provided a range of e-learning options to support Partners’ delivery of training online to your staff and volunteers. This includes the Age UK e-learning Platform and Grey Matter Learning – find out all about both training platforms below.

The Age UK e-learning platform

A collection of courses developed by Age UK specifically for the network, covering mainly I&A topics.

Courses include:

  • The first five minutes
  • Welfare Benefits e-learning
  • Health and social care e-learning
  • I&A Adviser Induction
  • An introduction to Age UK for Volunteers
  • Dementia Awareness Training
  • Hosting of the recordings from I&A training provided by the TASO team
  • Charity Log training
  • Training on how to use the new features in the e-learning site

If you already have an account, you can log-in here.

If you do not have an account, you can register for one here.

Grey Matter Learning

A large collection of courses developed by Grey Matter Learning are available to support service delivery broadly across the social care sector, including for those offering registered care services.

Course topics include:

  • Awareness for many health conditions including: dementia, autism, bipolar disorder, Down’s syndrome, epilepsy, MND, Parkinson’s
  • Care Certificate Courses
  • Leadership, coaching and mentoring

This training is provided to help partners access content that will help them work within the Age UK Network Quality Assurance Framework.

If you already have an account, you can access Grey Matter Learning here.

If you don’t have an account yet, please contact: support@greymatterlearning.co.uk.

What e-learning is being added?

We plan to continue to expand the e-learning platform in the future and are currently working on provision of a wide range of external courses for use by the network. Age UK has partnered with course provider SAP/Litmos and will, in April and May 2022, be uploading a suite of their e-learning courses to our e-learning platform. Partners will be able to allocate up to 5 users per Age UK to this suite of courses.

Courses will be on offer under the following categories:

  • Communication
  • Diversity & inclusion
  • Finance Skills
  • Health & wellbeing
  • Human resources
  • Leadership & Management
  • Project management

If the trial of 5 users per partner proves successful, we hope to expand access to these courses for those partners that are interested so they can include all their staff and volunteers, although there may be a charge for this expansion.

What if I already have e-learning provision I am happy with?

If you already have e-learning provision that you are happy with, you can continue to use the Age UK e-learning site or Grey Matter Learning as you do now and there is no requirement to access the new training nor to take us up on the offer of free licences for the upcoming SAP/Litmos content. You can continue to use your existing provider.

We are offering these e-learning platforms as we have heard that some partners are paying up to £45 per person for licences to training that we are able to offer for around £10 per head through the economies of scale of a larger contract and use of the Age UK e-learning platform. We are also aware of partners who are not currently able to provide an e-learning offer to their teams due to the cost involved, and we want to support any Age UKs that currently have a gap in their e-learning provision.

What other courses might be available in the future?

We are developing additional training to be hosted on the Age UK e-learning platform which will be rolled out over the course of this year.

The courses we are working on include:

  • Safeguarding training for Staff, Managers, and Volunteers.
  • Attendance Allowance: An overview course and training to complete claims forms
  • I&A Triage: Training to support the triaging of I&A clients to support delivering to those most in need
  • Welcome to Age UK: A course all about Age UK aimed at all staff and volunteers both locally and nationally to better understand the organisation
  • Working with older people: a course to support all staff and volunteers on working with older people

We would love to hear what you think of our plans to develop new courses – you can let us know via this short survey

How do I find out more?

If you have any questions about any of this information or if you want to find out more about our e-learning offer, please email chloe.longmore@ageuk.org.uk.

Free Development Programme for Coaches working with participants with Long Term Health Conditions

UK Coaching are offering free access to their new Coach Developer programme, for any individual who delivers physical activity interventions for participants with Long term Health Conditions.

UK Coaching are offering free opportunities for coaches working in health to access their new Coach Developer programme – this programme is open to any individual who plays a role in delivering sport and / or physical activity interventions for participants with Long term Health Conditions. Find out full details of the programme below.

Anyone wishing to apply for a Coach Developer role needs to complete the Coach Developer Application form via this link. You may also nominate up to 3 coaches for the programme via this link.

This is all free to access but Coach Developers are required to provide support to at least one of the coaches on the programme (a commitment of 8 sessions). Each programme is a commitment to 16 weeks. For more information, please take a look at the documents linked below, or contact Robin Lavin at UK Coaching: RLavin@ukcoaching.org.

Nomination deadlines are as follows:
Pilot ProgrammeStart DatesCoaches Nomination DeadlineCoach Developer Nomination Deadline
Northw/c 04/04/2204/03/2211/03/22
Southw/c 18/04/2218/03/2225/03/22
Centralw/c 02/05/2202/04/2209/04/22
Mop Upw/c 16/05/2216/04/2223/04/22