Reminder: Book your place at Age UK’s “Safeguarding Speaks…” webinars!

A quick reminder to register for our upcoming “Safeguarding Speaks…” webinar series. Find out more about each session, including how to book your place.

This is a quick reminder that Age UK will be marking Safeguarding Adults Week 2022 with a webinar series called “Safeguarding Speaks…”. Hosted by Carrie Bower from Age UK’s Safeguarding Team, we’re running a series of quick lunchtime webinars where we will interview a range of external professionals, and you’ll have an opportunity to ask questions afterwards. You can now book your place at these sessions below.

Monday 21 November | 12:30-13:00 | Safeguarding Speaks… to Age UK’s Safeguarding Team

At our first Safeguarding Speaks… session, you’ll meet Sam, Julie, and Carrie from Age UK’s Safeguarding Team. We’ll tell you who we are and what we do, as well as outlining some safeguarding themes and risks we are seeing emerge at Age UK. We’ll also discuss what to expect from the week’s webinars.

Click here to book your place!

Tuesday 22 November | 12:30-13:00 | Safeguarding Speaks… to Hourglass

Hourglass (Formerly Action on Elder Abuse) is the only UK-wide charity working solely to call time on harm, abuse, and exploitation of older people. Hourglass have a wide range of services for older victims of all forms of abuse and will be launching a new partnership with Age UK’s Safeguarding team during Safer Ageing week, which commences on 28th November. CEO Richard and Deputy CEO Veronica will talk about the services available to older people and what we hope to achieve from our new partnership.

To find out more about Hourglass here.

Click here to book your place!

Safeguarding Speaks… to PEGS

PEGS was set up due to the lack of provisions for parents and caregivers experiencing domestic abuse from their child (including adult offspring). In this session, we’ll speak to Michelle John, the Founder & CEO of PEGS.

Find out more about PEGS here.

Meeting Recording:

Due to scheduling issues, we have had to record this interview ahead of time, so this will no longer be a live webinar and you can watch the full recording here. This link to this recording is available to stream for a month but you can download the file and share it with colleagues across the network.


Thursday 24 November | 12:30-13:00 | Safeguarding Speaks… to Daphne Franks

Daphne will tell us about her mother, Joan. After Joan’s death in 2016, Daphne and her family discovered that a man, much younger than Joan had secretly married her. Joan was 91, had dementia and a terminal illness. These events had a devastating effect on their family. Daphne has discovered a huge lack of safeguarding for people who lack mental capacity, when marrying. She will speak to us about her campaign to ensure better protection against such predatory marriage and the changes needed to prevent this from happening to others.

Find out more about Daphne’s work here.

Meeting recording:

Due to scheduling issues, we have had to record this interview ahead of time, so this will no longer be a live webinar and you can watch the full recording here. This link to this recording is available to stream for a month but you can download the file and share it with colleagues across the network.


Friday 25 November | 12:30-13:00 | Safeguarding Speaks… to Amanda Warburton-Wynn

Amanda works for Cambridgeshire County Council as part of the Domestic Abuse & Sexual Violence Partnership and is also an independent researcher and consultant specialising in older survivors of domestic abuse and sexual violence. Recent pieces of work include developing and implementation of an older people’s risk assessment for domestic abuse which is used locally, and publication of a research paper highlighting sexual abuse of older people by hospital staff. Amanda is also a finalist in the 2022 Women Achieving Greatness in Social Care Awards.

Find out more about Amanda’s work here.

Click here to book your place!

These webinars are available to all Age UK colleagues across the network. It will be an opportunity for us all to come together to raise awareness of important safeguarding issues, start conversations and raise awareness.

Q & A Sessions

During the webinars we will invite attendees to ask questions. We will ask you to raise your hand, when prompted you be invited to turn your microphone & camera on to ask a question. We won’t be using the chat box. If you prefer to submit a question ahead of time you can do this by emailing safeguardingteam@ageuk.org.uk and Carrie will read out your question. Most speakers have agreed to be recorded for their interviews, but we won’t record the open Q & A session.

Book your place at Age UK’s “Safeguarding Speaks…” webinars!

The registration links for our upcoming “Safeguarding Speaks…” webinar series are now available! Find out more about each session, including how to book your place.

We recently messaged to let you know that Age UK will be marking Safeguarding Adults Week 2022 with a webinar series called “Safeguarding Speaks…”. Hosted by Carrie Bower from Age UK’s Safeguarding Team, each day we’ll run a quick lunchtime webinar where we will interview a range of external professionals, and you’ll have an opportunity to ask questions afterwards. You can now book your place at as many of these sessions as you like, below.

Monday 21 November | 12:30-13:00 | Safeguarding Speaks… to Age UK’s Safeguarding Team

At our first Safeguarding Speaks… session, you’ll meet Sam, Julie, and Carrie from Age UK’s Safeguarding Team. We’ll tell you who we are and what we do, as well as outlining some safeguarding themes and risks we are seeing emerge at Age UK. We’ll also discuss what to expect from the week’s webinars.

Click here to book your place!

Tuesday 22 November | 12:30-13:00 | Safeguarding Speaks… to Hourglass

Hourglass (Formerly Action on Elder Abuse) is the only UK-wide charity working solely to call time on harm, abuse, and exploitation of older people. Hourglass have a wide range of services for older victims of all forms of abuse and will be launching a new partnership with Age UK’s Safeguarding team during Safer Ageing week, which commences on 28th November. CEO Richard and Deputy CEO Veronica will talk about the services available to older people and what we hope to achieve from our new partnership.

To find out more about Hourglass here.

Click here to book your place!

Wednesday 23 November | 12:30-13:00 | Safeguarding Speaks… to PEGS

PEGS was set up due to the lack of provisions for parents and caregivers experiencing domestic abuse from their child (including adult offspring). In this session, we’ll speak to Michelle John, the Founder & CEO of PEGS.

Find out more about PEGS here.

Click here to book your place!

Thursday 24 November | 12:30-13:00 | Safeguarding Speaks… to Daphne Franks

Daphne will tell us about her mother, Joan. After Joan’s death in 2016, Daphne and her family discovered that a man, much younger than Joan had secretly married her. Joan was 91, had dementia and a terminal illness. These events had a devastating effect on their family. Daphne has discovered a huge lack of safeguarding for people who lack mental capacity, when marrying. She will speak to us about her campaign to ensure better protection against such predatory marriage and the changes needed to prevent this from happening to others.

Find out more about Daphne’s work here.

Click here to book your place!

Friday 25 November | 12:30-13:00 | Safeguarding Speaks… to Amanda Warburton-Wynn

Amanda works for Cambridgeshire County Council as part of the Domestic Abuse & Sexual Violence Partnership and is also an independent researcher and consultant specialising in older survivors of domestic abuse and sexual violence.  Recent pieces of work include developing and implementation of an older people’s risk assessment for domestic abuse which is used locally, and publication of a research paper highlighting sexual abuse of older people by hospital staff.  Amanda is also a finalist in the 2022 Women Achieving Greatness in Social Care Awards.

Find out more about Amanda’s work here.

Click here to book your place!

These webinars are available to all Age UK colleagues across the network. It will be an opportunity for us all to come together to raise awareness of important safeguarding issues, start conversations and raise awareness.

Q & A Sessions

During the webinars we will invite attendees to ask questions. We will ask you to raise your hand, when prompted you be invited to turn your microphone & camera on to ask a question. We won’t be using the chat box. If you prefer to submit a question ahead of time you can do this by emailing safeguardingteam@ageuk.org.uk and Carrie will read out your question. Most speakers have agreed to be recorded for their interviews, but we won’t record the open Q & A session.

Upcoming “Safeguarding Speaks…” Webinar Series

Carrie Bower from Age UK’s Safeguarding Team will be hosting a lunchtime webinar series “Safeguarding Speaks…” across Safeguarding Adults Week 2022. Find out more below.

Age UK will be marking Safeguarding Adults Week 2022 with a webinar series called ‘Safeguarding Speaks…’. Hosted by Carrie Bower from Age UK’s Safeguarding Team, each day we’ll discuss different safeguarding topics with external professionals. These webinars will take place from 12:30 to 1pm across the week of Monday 21 November. We will provide booking details nearer the time, please read on for further details.

Each day across Safeguarding Adults Week we’ll be focusing on a different safeguarding topic in our lunchtime webinars. The topics planned are:

  • Safeguarding themes at Age UK
  • Predatory marriage
  • Adult-child to parent abuse
  • Mental Health
  • Domestic abuse in later life

We have a range of external professionals who will speak with Carrie to explore how we can all recognise and respond to contemporary safeguarding challenges, and you’ll have an opportunity to ask questions.

These webinars are available to all colleagues across the network. It will be an opportunity for us all to come together to raise awareness of important safeguarding issues, start conversations and raise awareness.

The webinars will take place from 12:30 to 1pm across the week of Monday 21 November. We will provide booking details nearer the time.

Safeguarding Training Course

While you’re here… earlier this month, we announced that a new safeguarding course is now available on the Age UK e-learning site.

This course has been designed for all staff and volunteers to complete as part of an induction process. Safeguarding is everyone’s responsibility, and it is essential that everyone, in whatever role they undertake, knows how to recognise, respond to, and report abuse and neglect.

Accessing the Age UK e-learning site

Access to the Age UK e-learning site is free and anyone can register for an account using the link below:

If you’ve already got an e-learning account, you can access the e-learning site using the link below:

Any questions on e-learning please contact chloe.longmore@ageuk.org.uk.

New training content on the Age UK e-learning site

There are some new training courses available for Partners on the Age UK e-learning site. Find out all about the new courses, including how to register and access the e-learning site.

We are pleased to announce that new training courses are now available for Partners on the Age UK e-learning site. There’s a Safeguarding Course designed to be completed as part of an induction process, as well as some Triage and Assessment Courses for those involved in call handling and Information and Advice activities. Find out full details below, including how to access the e-learning site.

Safeguarding Course

This course has been designed for all staff and volunteers to complete as part of an induction process. Safeguarding is everyone’s responsibility and it is essential that everyone, in whatever role they undertake, knows how to recognise, respond to, and report abuse and neglect. 

This course does not cover elements of the legislation regarding people in a position of trust such as care workers.

Triage and Assessment Courses

New content is available to support those who are having to make triage and assessment decisions for clients. These courses will be predominantly useful for those involved in call handling and Information and Advice activities. This course has been assigned to receptionists, I&A staff and volunteers and service managers, but anyone can request access to his course form the advice unit if they do not already have it.

How to access Age UK’s e-learning site

Access to the Age UK e-learning site is free and anyone can register for an account using the link below:

If you’ve already got an e-learning account, you can access the e-learning site using the link below:

Any questions please contact chloe.longmore@ageuk.org.uk.

Age UK announces membership of the Employers’ Initiative on Domestic Abuse

Age UK is pleased to have joined the Employers’ Initiative on Domestic Abuse (EIDA). Find out more, including how your organisation can join EIDA for free.

We are pleased to announce Age UK’s membership of the Employers’ Initiative on Domestic Abuse (EIDA), a leading business network that supports employers to take action on domestic abuse. Find out full details below, including how your organisation can join EIDA for free.

EIDA works with employers to enable implementation of effective internal policies on domestic abuse, as well as providing awareness and signposting to updated resources.

Age UK is committed to supporting our employees and spreading awareness of the scourge that is domestic abuse.

“Age UK is proud to join EIDA, particularly at a time when pandemic-related restrictions have seen a rise in domestic abuse globally. Imagine if every employer made their employees aware of the signs of domestic abuse and how to seek relevant, effective help? That sort of wide-scale, societal impact requires proactive dedication from leaders, and EIDA makes this process both straightforward and polished with their guidance and resources.”

Carrie Bower, Safeguarding Manager & Domestic Abuse Lead, Age UK

“We are proud that Age UK is making a positive social impact by joining EIDA’s network.”

Donna Marshall, Acting HR Director, Age UK

Lucy Horitz, CEO of The Employer’s Initiative on Domestic Abuse, added:

“We are delighted to welcome Age UK to our network. The role of employers in tackling domestic abuse has become even more apparent during the pandemic and ongoing commitment from employers provides not only support for their own workforce, but adds value to the wider sector aim of stopping domestic abuse in all its forms, once and for all.”


Following the landmark Domestic Abuse Act in 2021, it is more important than ever that employers follow the latest government guidance relating to domestic abuse to safeguard their employees.

It is free to join, and EIDA provides a wide range of resources. Any Age UKs who are interested in joining, we would encourage you to visit the EIDA website here.

“The Role of the Local Authority” Safeguarding Knowledge Share – Recording now Available

Thank you to everyone who attended last week’s Safeguarding Knowledge Share “The Role of the Local Authority”! You can find the event recording below.

Last week the Safeguarding Team delivered the 3rd of our Knowledge Share series “The role of the Local Authority”. If you missed it or would like to watch it again, please click here. Please note we will now be taking a break from delivering these events until later in the year. If you have any ideas for future content you would like us to deliver or have any feedback, please contact us: safeguardingteam@ageuk.org.uk.

In the meantime, you can view any of the series by clicking below:

If you have any feedback for the team or wish to discuss anything related to the session you can contact the team on safeguardingteam@ageuk.org.uk or 020 3033 1755.


Reminder – “The Role of the Local Authority” Safeguarding Knowledge Share 1pm Today

A reminder that the third of our lunchtime drop-in sessions on safeguarding will take place this afternoon (Wednesday 6th April) from 1-2pm. Find out how to join later today.

This is a quick reminder that the third of our Safeguarding Knowledge Share Events “The role of the Local Authority” will take place today (Wednesday 6th April) from 13:00-14:00. You can find out full details below, or click here to join the event later today. This event will be recorded and we will share the link afterwards for those who can’t make it on the day. If you missed the first session on “Safeguarding Language”, you can view the recording here and you can view a recording of the second session “Domestic Abuse Myths and Stereotypes” here.


13:00-14:00 | Wednesday 6th April | The role of the Local Authority

Are you confident in contacting a local authority and be able to speak with the team you need to?

Accessing social care teams can be tricky. If you’ve tried before, you’ll probably have already experienced being put through from a contact centre to a duty worker and then on to a case worker.

In this session we’ll help you to understand who does what and who to speak with to help you get the advice and action you need.

Click below to join the event on the day


13:00-14:00 | Wednesday 8th June | Understanding Mental Health

1 in 4 people experience a mental health problem each year in the UK.

It’s important that we understand what this means for those with mental ill health and what we can do to support them.

This session will provide some information to increase your knowledge, so that we are better equipped to understand and support our colleagues and beneficiaries who may be impacted. We will also discuss treatments and the support services available.

Click here to join the event on the day.


If you have any questions about any of these sessions, please contact: Carrie.bower@ageuk.org.uk.

Reminder – “The Role of the Local Authority” Safeguarding Knowledge Share Next Week

A reminder that the third of our lunchtime drop-in sessions on safeguarding will take place on Wednesday 6th April. Find out how to join on the day.

This is a quick reminder that the third of our Safeguarding Knowledge Share Events “The role of the Local Authority” will take place Wednesday 6th April) from 13:00-14:00. You can find out full details below, including the link you need to join the event on the day. This event will be recorded and we will share the link afterwards for those who can’t make it on the day. If you missed the first session on “Safeguarding Language”, you can view the recording here and you can view a recording of the second session “Domestic Abuse Myths and Stereotypes” here.


13:00-14:00 | Wednesday 6th April | The role of the Local Authority

Are you confident in contacting a local authority and be able to speak with the team you need to?

Accessing social care teams can be tricky. If you’ve tried before, you’ll probably have already experienced being put through from a contact centre to a duty worker and then on to a case worker.

In this session we’ll help you to understand who does what and who to speak with to help you get the advice and action you need.

Click below to join the event on the day


13:00-14:00 | Wednesday 8th June | Understanding Mental Health

1 in 4 people experience a mental health problem each year in the UK.

It’s important that we understand what this means for those with mental ill health and what we can do to support them.

This session will provide some information to increase your knowledge, so that we are better equipped to understand and support our colleagues and beneficiaries who may be impacted. We will also discuss treatments and the support services available.

Click here to join the event on the day.


If you have any questions about any of these sessions, please contact: Carrie.bower@ageuk.org.uk.

“Domestic Abuse Myths and Stereotypes” Knowledge Share – Event Recording & Resources

Thank you to everyone who attended last week’s “Domestic Abuse Myths and Stereotypes” Knowledge Share! You can find the recording and resources mentioned at the event below.

Last week, the Safeguarding Team delivered the second of their Knowledge Share series “Domestic Abuse Myths and Stereotypes”. A big thank you to the 70 people attended the event. To watch the recording, please click here. The team spoke about the Supporting Older Survivors toolkit produced by Solace Women’s Aid which you can find here and also the Age UK report: No Age Limit: The Hidden Face of Domestic Abuse.

Our next knowledge share will be on Wednesday 6th April from 13:00 – 14:00 and the topic will be “The role of the Local Authority”.

This session will cover:

  • Who does what and who to speak with, to help you get the advice and action you need.
  • The role of social care teams within the local authority
  • Navigate contacting a local authority and be able to speak with the team you need to

Click here to join the event on the day

Please note: You don’t need to book your place, just use the link above to join on the day.

If you have any feedback for the team or wish to discuss anything related to the session you can contact the team on safeguardingteam@ageuk.org.uk or 020 3033 1755.


Reminder – “Domestic Abuse Myths and Stereotypes” Safeguarding Knowledge Share at 1pm Today

The second of our lunchtime drop-in sessions on safeguarding takes place today at 1pm. Find out how to join us below.

This is a quick reminder that the second of our Safeguarding Knowledge Share Events “Domestic Abuse Myths and Stereotypes” will take place today (Wednesday 2nd March) from 13:00-14:00. You can find out full details below, including the link you need to join the event later today. Please note: You don’t need to book your place, just use the link provided to join later today. This event will be recorded and we will share the link afterwards for those who can’t make it this lunchtime.

13:00-14:00 | Wednesday 2nd March | Domestic Abuse Myths and Stereotypes

The Domestic Abuse Act came into force in 2021 and – despite this legislation encompassing victims and survivors of all genders, ages and sexualities – older survivors often go unrecognised.

This session will help to dispel some of the common myths surrounding the characteristics of primary victims and survivors of domestic abuse. We will highlight some of the work we are doing at Age UK to raise the profile of older people experiencing domestic abuse and the challenges they face.

Click here to join the event on the day.


If you have any questions about any of these sessions, please contact: Carrie.bower@ageuk.org.uk.