Carers Week 2022 – Calling for a Recovery and Respite Plan for Carers

As Carers Week continues, we’ve launched a new campaign action, asking our supporters to join the call for a Recovery and Respite plan. Find out how you can spread the word below.

As Carers Week continues, today’s focus is a celebration of older carers. There are more than 2 million older carers providing a vital service to their loved ones in the UK and we have loved working with you to recognise and celebrate everything they do to help others. We’ve launched a new campaign action, asking our supporters to join the Carers Week call for a Recovery and Respite plan. Find out full details below, including how you can spread the word.

Recovery and Respite

Recognising the contributions of carers is only one part of Carers Week. Yesterday we launched a campaigners’ action, asking our supporters to join the Carers Week call for a Recovery and Respite plan that would give carers the break they have needed, but haven’t had, since even before the pandemic began.

Spreading the word on Social Media

We have asked our supporters to write to their MP, asking them to support the delivery of this plan. We would really appreciate you promoting this call too. You can use the following template social media posts.

Twitter:

This #CarersWeek2022 we are calling on the Government to provide a proper respite and recovery plan for unpaid carers.

Join our call and write to your MP today:

https://campaigns.ageuk.org.uk/page/107135/action/1?ea.tracking.id=LAUK

Facebook:

Taking a break should be a normal part of everyone’s daily life. Even before the pandemic, many carers were supporting their loved ones 24/7. After 2 gruelling years, they really need a break, but many still do not have the option.

We are calling on the Government to provide a proper respite and recovery plan for unpaid carers. Join our call and write to your MP here:

https://campaigns.ageuk.org.uk/page/107135/action/1?ea.tracking.id=LAUK

Carers Week Report

The annual Carers Week event also features a brand new report, summarising the experiences of carers over the pandemic and the coming challenges they will need support with, as well as outlining the need for a fully funded Recovery and Respite plan that supports their wellbeing.

Take a look at the report and use the template social media posts in the partner pack to promote it online.

Thank you for all your work delivering events and support during this important awareness week. If you have any queries, please contact luke.pilot@ageuk.org.uk. We look forward to celebrating our incredible carers with you!

Finance Network Meeting: Opportunities, Risks & Considerations for Recovery

The next Finance Network Meeting meeting will focus on opportunities, risks & considerations for recovery. Find out how to book your place.

The next Finance Network Meeting meeting, scheduled for 24 March, 11:00 to 12:30, will complement tomorrow’s (10th March) Building Back Better session by focusing more on issues directly affecting local Age UKs, such as:

  • The return of income streams (and reacting if they don’t return)
  • The future of sustainable service delivery
  • The cost of change (and of not changing)
  • From crisis mode to strategic financial planning

The presenter, Leo Jones, will suggest that we should take nothing for granted – income which has been available for years, be it grants, contracts, retail or donations, can change for a variety of reasons, so how do we prepare for that? He will ask what lessons we can learn from our adapting of services throughout the pandemic – what might we return to and what might we change; what can we live with if it means we survive, and what should we stop doing regardless. How do we factor the cost of change into our budgets and plans, and do we understand that cost?

Leo Jones is Head of Charities and Not for Profit Organisations, HSBC Bank. He brings a range of skills and insight developed over nearly two decades in banking and in having worked across retail and commercial operations to deliver strategic change. His experience in problem solving and in finance, governance and risk management enables him to help charities with strategic planning and to achieve their ambitions in areas of growth, sustainability and furthering their purpose and impact.

As in previous events, this session will have an interactive element where you will be able to ask questions and participate in a general discussion.

The Webinar will take place via Microsoft Teams and you can register using the following link.

Covid-19 Webinar Recording: Roadmap out of lockdown and Vaccination Programme

If you couldn’t make the recent webinar on the roadmap out of lockdown and the vaccination programme, you can view the recording here.

The Health Influencing team recently held a webinar where the Head of Health Influencing and Head of Research provided details of the Government published Roadmap out of lockdown, the latest data from the pandemic and the impact of the vaccination programme to date. We discussed and answered questions around the implications for older people and the Age UK Network. If you weren’t able to join the webinar on the day, you can see the recording here. As a reminder, we also have 2 Covid-19 Q&As on this site which we regularly update. These can be found below.

  • Covid-19 Q&A: covers the government guidance on social distancing, testing, tracing, what services are open and where people can get support.
  • Covid-19 Vaccine Q&A: covers a range of questions relating to the vaccine itself and the roll out programme.

If you have any questions about any of the topics covered in the webinar or you feel are missing from our Q&A documents please do get in touch: healthinfluencing@ageuk.org.uk.

Building Back Better webinar – Places still available!

Age UK are running a Building Back Better webinar on Wednesday 10 March from 11:00 to 12:30.

As we look forward to the spring with the planned end of lockdown and the gradual re-opening of shops and leisure activities, we should start to consider what this will mean for our services. The recovery phase of any economic cycle brings with it increasing risks and unfortunately it is the time when many businesses fail. With that in mind, we are running a webinar on surviving the recovery phase on Wednesday 10 March from 11:00 to 12:30. Please email David Chenery or John Fox at Age UK to book your place.

This webinar will be led by Steve Billot. Steve has been working closely with the network for the last few years and having visited over 60 local Age UKs, has a real understanding of the issues we face. He lectures at Cass Business School on their Masters Course on Charity Management and was formerly an Insolvency Practitioner. He has seen many business cycles during his career and will share with us his thoughts on what the next 12-18 months are likely to bring to the charity sector and particularly to Age UK.

This session will have an interactive element where you will be able to ask questions and participate in a general discussion.

Please email David Chenery or John Fox at Age UK to book your place. The Webinar will be via Microsoft Teams and full joining instructions will be sent towards the end of the preceding week.

Upcoming webinars: Preparing for recovery

With the roadmap for emerging from lockdown now announced, here are a series of upcoming events to help you to prepare for recovery.

Although we are all still responding to the pandemic, there is now a roadmap for coming out of lockdown and our organisations are having to think ahead to the next financial year and beyond – forecasting, planning and preparing for recovery. With that in mind, Age UK is planning a series of events to help you prepare for recovery.

Whatever the individual position of our organisations, it is clear we will be stepping out into a different world, where the needs and immediate priorities of older people and their carers will have changed; new organisations will have identified market opportunities and become our competitors; the ways in which we deliver some of our operations and services may no longer be appropriate and will need to change to be relevant for the future.

We also know that recovery can be a time of high risk for organisations, where careful assessment and planning is needed to ensure ongoing sustainability and survival.

Take a look at our upcoming events to help you prepare for recovery below. You can book your place for the first webinar now, find out all the details here. Further information about the later workshops, including how to sign up will follow but we hope this helps in terms of getting the dates in your diaries. Please invite colleagues as appropriate.

EventWhat this will coverDateSuggested Audience
Building Back Better – how to survive the recovery phase.

Teams Webinar
The end of lockdown / easing of restrictions will bring many opportunities to restore services but the recovery phase of any economic cycle also brings increasing risks and is unfortunately the time when many businesses fail.

This session will explore future prospects for the network and discuss the key issues for our organisations to consider.

Click here to book your place.
10 March

11am – 12.30pm
Chairs, trustees, CEOs and Finance Managers
Finance Network – ‘Opportunities, risks and considerations for the recovery’

Teams Webinar
Complementing the 10 March event, this will focus more directly on issues affecting Brand Partners:

The return of income streams
The future of sustainable service delivery
The cost of change (and of not changing)
From crisis mode to strategic financial planning.

Sign up details to follow.
24 March

Time TBC
CEOs, Chairs, Treasurers, and Finance Managers.
Engaging with your local health systems

Teams Events
Changes within local health systems could present new opportunities for the network. We will be running a series of events to help you hear directly from health colleagues, find out more and explore these opportunities.

Sign up details to follow.
31 March

4pm – 5pm

Further workshops to follow in April
CEOs, service managers.

Useful Resources

In addition, we will continue to make resources available to help you adapt existing services or develop new ones. These include:

Please speak with your Service Managers to explore how you could make the most of these opportunities and help them engage with your Finance Managers to identify the costs and get your pricing right.

We will also continue to involve you in the development of our network infrastructure programmes, helping you engage with systems that should do more for your organisations and introduce efficiencies. For more information visit: The Network Infrastructure Hub.

We will regularly post links to resources that you might find helpful on this site and if there’s anything you would like us to cover, please let us know through contacting COVID-19EnquiryLine@ageuk.org.uk

Upcoming Webinar: Building Back Better – How to survive the recovery phase

Age UK are running a webinar to look at the future prospects for the network on Wednesday 10 March from 11:00 to 12:30.

As we look forward to the spring with the planned end of lockdown and the gradual re-opening of shops and leisure activities, we should start to consider what this will mean for our services. After a long period of forced hibernation and the largest drop in recorded GDP, the hope is that we will see a rapid bounce-back for the economy, with a surge in activities. This will bring with it many opportunities for us to restore services but it will also be a time of increased competition, particularly for funding.

The recovery phase of any economic cycle brings with it increasing risks and unfortunately it is the time when many businesses fail. With that in mind, we are running a webinar to look at the future prospects for the network on Wednesday 10 March from 11:00 to 12:30. The primary intended audience is Chairs and trustees, but all CEOs and FDs are warmly invited to attend.

This webinar will be led by Steve Billot. Steve has been working closely with the network for the last few years and having visited over 60 local Age UKs, has a real understanding of the issues we face. He lectures at Cass Business School on their Masters Course on Charity Management and was formerly an Insolvency Practitioner. He has seen many business cycles during his career and will share with us his thoughts on what the next 12-18 months are likely to bring to the charity sector and particularly to Age UK.

This session will have an interactive element where you will be able to ask questions and participate in a general discussion.

This is a Webinar not to be missed! Please register your wish to attend by emailing David Chenery or John Fox at Age UK. The Webinar will be via Microsoft Teams and full joining instructions will be sent towards the end of the preceding week.

Webinar: The Road to Recovery – Bridging the digital divide

An upcoming webinar for the Centre for Ageing Better will explore what we can learn from the COVID-19 pandemic about how to support people to get online and stay online. Find out how to register below.

Before the Covid-19 pandemic, of the 4 million people in the UK who have never used the internet, 3.7 million (94%) are aged 55 and over including 3.4 million (84%) aged 65 and over. We know there are multiple and significant barriers for many of those who are not online. Whilst just having the equipment to get online is a barrier for some, we know the issues run far deeper.

In this webinar from the Centre for Ageing Better, we will explore what we can learn from the past few months about how to support people to get online and stay online. What measures must we take to avoid exacerbating inequalities between the digitally included and excluded?

Webinar date: Wed 12 August 2020, 10:00 – 11:00

Speakers:

  • Chair: Jemma Mouland, Senior Innovation & Change Manager, Ageing Better 
  • Alice Mathers, Good Things Foundation, Head of Research 
  • Rachel Benn, Leeds City Council, Communities Librarian 
  • Kristina Leonnet, Senior Innovation & Change Manager, Ageing Better

Can’t tune in to the live broadcast?

The event will be recorded and will be available to watch on the Centre for Ageing Better  YouTube channel.

Questions for our panel? Email them to events@ageing-better.org.uk

Join the conversation: #RoadToRecovery

Building for a good recovery and stronger future – Zurich webinar recordings now available

The recordings of the first three Zurich webinars are now available, on the topics of: Resilience and Wellbeing; Operating Models; and
Digital Marketing.

Watch the webinars and download accompanying resources here.

We’ve been working with our corporate partner Zurich to help your organisations prepare for and work through recovery – identifying approaches and tools to help you build on the opportunities / learning; and address the challenges that have emerged from the Covid crisis to build for a stronger future.

The webinars aim to help you make changes now that will help your organisations be Covid-19 secure and resilient in the new future landscape.

The recordings of the first three webinars are now available, on the topics of:

  • Resilience and wellbeing
  • Reviewing and reshaping your Operating Model for recovery and beyond
  • Digital Marketing

The feedback has been really positive!

“Please could I ask you to share my appreciation with Zurich in relation to the Target Operating Model webinar – the content of the session and its delivery was absolutely brilliant and a credit to all those involved in it”.

Jamie Anderson, CEO. Age UK Wirral

If you took part in the Operating Models webinar and would like support in using any of the described approaches, please contact our COVID-19 Enquiry Line COVID-19EnquiryLine@ageuk.org.uk

Feedback Form

If you could spare a five minutes this is a short set of questions will help us develop these sessions and identify potential other topics for the future – click here to complete the feedback form.

To access the recordings, please see the details below. Note that you will need to enter your details on the registration pages to access the recording.

Resilience Top Tips – Keith Goddard, Occupational Psychologist (open to all Zurich charity partners)

During this one hour “Resilience and Wellbeing Team Talk”, Keith Goddard, a Registered Occupational and a Registered Sports & Exercise Psychologist, will share his expertise and experience in the field of resilience and wellbeing, focusing on some of the tools and ‘top tips’ individuals & teams can use during challenging times. Keith is a firm believer that by focusing on and getting our own well-being right first puts us in a greater position to support our colleagues and teams.

These past three months have seen new challenges and experiences for us all, with many of us now juggling so many different responsibilities. Many people believe they should just be able to get on and do it, some can… but for the vast majority of us we can benefit from some top tips to help guide us along the way. During this hour long session, we will ensure there is ample time for those joining us to ask questions and probe deeper into some of Keith’s insights.

Watching the recording here.

Downloadable Resources:

Operating Models- including IT Strategy (specific to the Age UK network)

The webinar will provide an overview of what an operating model is, what elements make it up, and run through some tools which can be used to help understand and use various approaches to identify and implement improvements. The key takeaway message is to de-mystify what an Operating Model / Target Operating Model is through providing some practical tools and templates for partners to go back to their teams and assess their own.

Watching the recording here.

Downloadable Resources:

Digital Marketing

This webinar will take a Q&A format where we’ll try and help you with some practical answers and tips around:

  • Digital customer experience including web user experience design and build
  • How your customers find you – such as optimising for Google search
  • Monitoring and analysing your Digital Analytics and how to optimise and improve
  • Managing agencies

Watching the recording here.

Downloadable Resources:

Two upcoming webinars

There are two upcoming webinars which may be of interest to local partners. Find out more below.

There are two upcoming webinars which may be of interest to local Age UKs. The first looks at lessons to be learned from the role of community organisations in supporting older people through the pandemic. The second webinar aims to help charities that are considering strategic alliances, collaborations and mergers among their options for the future. Find out all the details below.

The Road to Recovery: Lessons from community organisations’ role supporting older people through the pandemic

This webinar will explore how ‘Neighbourhood Networks’ in Leeds and Birmingham are responding to COVID-19, and the role of community organisations in supporting people in later life to remain connected to others and involved in their communities. This webinar will take place Tuesday 28 July 2020 from 14:00 – 15:00.

This webinar will explore how civil society led Neighbourhood Networks in Leeds and Birmingham have responded to Covid-19; what opportunities and challenges they have faced; and consider how they will move forward in the ‘new normal’ context of COVID-19. In this webinar, part of the Centre for Ageing Better’s ‘Road to Recovery’ series exploring learning from COVID-19, the panel will consider the importance of community organisations to making and maintaining social connections, support and opportunities to participate in our communities as we age.

To register, click here.

Strategic alliances, collaborations and mergers

Crowe LLP is providing a free webinar for charities that are considering strategic alliances, collaborations and mergers among their options for the future. This will take place on Thursday 30 July 2020 from 11:00 – 12:30.

The webinar, led by individuals who have been closely involved with many of these in the past, will consider:

  • key issues
  • critical success factors
  • influences at all stages, from partner selection to implementation and integration.

As with their previous webinars, there will be the opportunity to ask questions directly to the speakers, many of which will be addressed during the live session.

If you have colleagues or contacts that may find this useful, please do share this invitation with them.

To register, click here.