Sources of Support for Local Partners – Latest Information

Age UK’s Quality & Transformation Team have shared an updated sources of support guide for Autumn/Winter 2021-22. Find out full details below.

As we face another challenging winter, the Quality and Transformation team wanted to remind local partners of the help and support that is still available to you. The team have updated the guide below which draws together a range of useful resources which can either be accessed directly (via this site, The Loop or through external organisations) or by contacting your Regional Link. Contact details for Regional Links are listed in the guide but if you have any questions, comments or concerns please email

The full guide can be viewed or downloaded below:

Latest Updates to the LG Inform Stats Tool

Check out the latest information available within the Local Government Association stats tool “LG Inform”, which is available to all staff in the Age UK Network.

The Local Government Association stats tool LG Inform is available to all staff in the Age UK Network, and can be registered for here. LG Inform regularly updates the information it holds, so please see below an update from the organisation on the latest available information in the tool. This includes mid-year population estimates for 2020 from ONS, recent boundary changes, and much more.

The latest updates from LG Inform:
  • In May our regular annual update of both powers & duties and records retention guidance was released and in June we completed our ‘Deep dive’ in to Children’s Services. The review was actively supported by the Association of Directors of Children’s Services (ADCS). See here for more details.
  • Additionally, we continue to monitor and update for changes to associated powers & duties resulting from the Coronavirus legislation. Given the many changes this summer, we are undertaking a comprehensive review of this now and hope to conclude this in the coming weeks.
  • Our API tool kit and Data feed continues to be well used and an important aspect of our programme. The monthly amount of data in our data feed has increased to 10GB per month for subscribers and have two very good case studies showing examples of linking the LG Inform Plus database to software solutions such as MS Power BI and In Phase. The case study for Norfolk DC is here and Oldham MBC here.

Keeping LG Inform Plus relevant and up-to-date is key to our programme and the following changes on data and areas have been made so far:

  • Previously available in LG Inform, the mid-year population estimates for 2020 from ONS are now available at lower-level geographies, such as LSOA, MSOA and Ward, in LG Inform Plus reports. This link, to a ward level search in LG Inform Plus, shows you all the data items now available at that geography.
  • In May new areas including Wards, CCGs and Integrated Care systems, were added and can be used to view metrics in our LG Inform Plus reports. All wards that become operative following local elections on 6 May 2021 are now available and wherever possible, we’ve recalculated metrics for the new wards from their component areas. You may want to run reports on these so newly elected councillors can be brought up to speed with key data for their local areas.
  • There have been a number of other proposals on boundary changes this year. You can see the proposed parliamentary constituency boundary changes here. Also, The Office for National Statistics (ONS) has released new Local Enterprise Partnership (LEP) area boundaries, you can view them here.  And, we’ve also added the recently published proposed parliamentary constituencies for Wales for 2023 here.
  • In his statement of 21 July 2021 Robert Jenrick, the former Secretary of State for Housing, Communities and Local Government, unveiled proposals for four new unitary councils across East Cumbria, West Cumbria, North Yorkshire, Somerset (combining existing unitary, county and/or district councils). These new boundary proposals are available in LG Inform Plus. To review the demographics of these new areas, users from subscribing organisations can see over 2,000 data items for the proposed boundaries, create new LG Inform Plus reports or link data directly to performance management software via our data tool.
  • Promoting open data publishing remains part of our work May saw the launch of an improved web site for Open Referral UK – the standard that provides consistent way of recording and sharing information about local government services. The website describes the advantages of applying the standard, steps to adoption and case studies from councils and suppliers who are using it. The Community Forum is the place to ask questions and share learning with others.

Future work:
  • Census data 2021. We are now planning for taking on board the Census 2021 during the Spring of 2022. Initial work has started and we aim to upload the new data as quickly as possible post its release from ONS.

Finally, we are always looking to improve the LG Inform Plus service and if you have suggestions for new reports, data items or additional functionality please contact us at For more information on what is covered by LG Inform Plus visit our training pages here or, for the API, see our help videos here.

Template Press Release to raise awareness of Pension Credit available for Partners

A template press release on Pension Credit is now available for Partners to adapt for your local media contacts. This press release is embargoed until 16th June 2021.

The Age UK media team has been working on a press release to encourage older people to claim their Pension Credit. This press release will be sent to national media contacts later this week, under embargo for Wednesday 16th June. A template version of the press release is available for Partners to amend to include local and/or regional information and send to your local media contacts if you wish. As this is under embargo until June 16th, we have placed the template and further details about the release on the loop here. If you are having any trouble accessing the loop, please email:

Age of Creativity Festival – still time to get involved!

There’s still time to get involved in this year’s Age of Creativity Festival, find out more about the festival and access some resources which can be used throughout 2021.

The annual Age of Creativity Festival is running again throughout May 2021. Led by Age UK Oxfordshire in partnership with Age UK, it celebrates creativity of all kinds and encourages older people to take part and get creative! Local Age UKs and other age-friendly organisations have been encouraged to take part by listing their creative events and activities on the Festival website. You’ll find there are already 100+ creative and age-friendly activities for older people to try – both online and offline. Find out more about the festival below, including some resources to download that can be used throughout the year.

You may also want to download the document below which has been pulled together by the following local Age UKs: Bristol; Hereford and Worcestershire; Lancashire; Lindsay; Oxfordshire; Rotherham; and Shropshire, Telford, and Wrekin.

This document lists a whole host of different creative activities that are available throughout 2021 and is designed for local Age UKs to share with older people across England. All the activities listed are accessible and free and you can also check out the Age of Creativity Festival website for more opportunities if you wish. 

Running an Age of Creativity Festival Event

The team at Age UK have discovered that it can be really easy to run your own event! Last week we had an online meeting of the Age UK Services Sounding Board and we took some time at the end of the session to do some creative activities together. We made origami butterflies and did a mindfulness session together, similar to this one from Every Mind Matters:

We also shared some “Show and Tell” stories – people on the call could show us an object from their home that means a lot to them and tell us the story behind it. The stories that were shared were incredibly powerful and encouraging for everyone on the call. The whole session lasted for around an hour and was enjoyed by all involved!

We don’t have permission from the older people on the Sounding Board to share their pictures but you can see below the Age UK staff who were involved proudly displaying their butterflies!  Running the session was really straightforward but incredibly valuable for all of us. There is still time to get involved in the Age of Creativity Festival so do have a think about how you might be able to include some creativity in your work over the next couple of weeks.

For more information, please visit the Festival website: 

Age UK’s Services Sounding Board proudly displaying their origami butterflies!

Charitylog users – what training do you need?

Do you use Charitylog at your organisation? We’d love to hear about what training would be most useful to you.

As an outcome from the Charitylog User Groups, Age UK are working with Dizions (the creators of Charitylog) to understand the potential for making training on Charitylog more available and easy to access for Age UK users of the system. We would like to hear from Partner staff who use Charitylog about what training would be helpful to you via this survey. A link to this survey will also be available through the log in page to Charitylog.

We would ask that you send this information to all users across your organisation as we want to ensure we get as large a response as possible to inform the training that is made available.

The survey will close on 31st May, and the findings and next steps will be shared shortly after.

If you have any questions please contact To find out more about our work with Charitylog as part of the Network Infrastructure Programme, please click here.

Age UK Network News Roundup

A roundup of news from across the Age UK Network.

Here is a quick roundup of news from across the Age UK Network, including Age UK Herefordshire & Worcestershire’s training courses for staff, carers, clients and families as well as a job opportunity at Age UK Somerset.

Age UK Herefordshire & Worcestershire Training Solutions

Age UK Herefordshire & Worcestershire’s Training Solutions team have been successfully delivering a range of health and social care training and management training for over 10 years. The training is delivered by experienced and qualified health professionals, along with experienced trainers with specialisms in areas, such as First Aid and Manual Handling. Age UK Herefordshire & Worcestershire an Open College Network accredited centre and a member of the approved trainer provider list for Worcestershire County Council. 

Courses are successfully being delivered via Zoom and face to face courses will hopefully resume in mid-April (following government guidelines). They have already been delivering zoom training sessions to participants as far as Scotland so we wanted to let you all know about our fantastic courses that staff, carers, clients and families can attend. Below are just some of the courses we are currently delivering:

  • Moving and handling
  • Dementia awareness
  • Adult safeguarding
  • End of life and bereavement

If you would like to book or learn more about our courses you can view information on our website.

Or contact our training solutions team on 0800 008 6077 or

Job opportunity at Age UK Somerset

Age UK Somerset are looking for a new Ageing Well Manager to join their team. Are you an experienced Manager with an enthusiasm and passion for exercise and wellbeing?  Do you have an appreciation of how it can improve quality of life for older people? If so, you might be the person Age UK Somerset are looking for to run and develop all aspects of their ‘Ageing Well’ service!

Find out all the details on the Age UK Somerset website.

Closing date: 22nd April

Get in touch

If you have a story from your organisation that you would like us to share with the Network, please let us know at

March Monthly Assessment Link now available

The link for the monthly assessment for March is now available, find out all the details here.

A huge thank you to everyone who completed the Monthly Assessment for February. The March Monthly Assessment is now live and ready for completion here. The assessment deadline is 5pm on Monday 12th April. As mentioned last week, after this March assessment, the monthly assessments will be moving to a quarterly schedule, with a reduction in the amount of data requested. Find out all the details here.

Thank you for continuing to complete these assessments, they are hugely important in helping us make the case for support to the network from funders, government and other stakeholders – all of whom want to understand the collective front-line response of the network and how you’re responding to the unprecedented and growing needs of people affected by Covid-19.

A Word document reference copy for you to consult before filling in the assessment is available here:

Please complete the assessment by 5pm on Monday 12th April.  The reporting period is 1st March to 31st March inclusive. If you have any questions please email COVID-19 Enquiry Line

All the latest information on these assessments can be viewed on our Partner Insight Hub here. This Hub holds the data reports from the fortnightly assessments, the link to the new monthly assessment, and a Word document reference copy for you to consult before filling in.

Good news stories from across the Network!

A set of good news stories from across the Network, from TV appearances to redevelopment work!

We’ve received some good news stories from across the Age UK Network to share with you! Age UK Dacorum has teamed up with Nickelodeon UK for a new TV show, Age UK Barnsley’s work with Wortley Golf Club has been featured on regional news, and Age UK Sheffield are set to start work on redeveloping a Coach House into a cafe and community hub. You can find out more about each of these stories below. If you have a story from your organisation that you would like us to share with the Network please let us know at

Nickelodeon UK Teams Up with Age UK Dacorum for New TV Show ‘Goldie’s Oldies’

Age UK Dacorum has been working with Nickelodeon UK on a brand new show ‘Goldie’s Oldies’, which celebrates intergenerational relationships. The live-action series premiered on Monday 15 March.

Goldie’s Oldies revolves around the life of teenager Goldie – played by Imogen Faires – whose life is turned upside down when her family move from the U.S. to England to live with their Grandpa Maury (Gareth Hale, Hale and Pace) and his ‘70 something’ roommates.

As well as focusing on intergenerational relationships, the programme aims to encourage healthy eating and Nickelodeon UK has also worked with Age UK Dacorum to donate Magic Bullet blenders to older residents in Dacorum.

Click here to find out more!

Wortley Golf Club tees up Age Friendly success with Age UK Barnsley

Members and staff at Wortley Golf Club have teamed up with Age UK Barnsley to deliver weekly lunches to older residents in a number of villages in the Penistone area.

Members of the golf club have generously donated to fund the scheme and golf club staff prepare the food. Age UK Barnsley’s staff and volunteers then deliver the meals to the happy recipients. It’s more than just a meal delivery service as this video (courtesy of BBC Look North) shows. The video shows Club Steward Paul Hutton, Age UK Barnsley’s Sharon Haggerty and service user Shirley Everett telling us more.

Age UK Sheffield’s Coach House Redevelopment Set to Start

Age UK Sheffield are thrilled to announce that they have received formal permission from the National Lottery Heritage Fund to start the redevelopment of the Old Coach House in Hillsborough Park, after signing the lease with Sheffield City Council. This is a big step forward for the project which will see the grade II listed building converted into a cafe and community hub that will provide activities and events for the community.

The lease that was officially signed on March 1st includes a long term lease for both the Old Coach House building and the Potting Shed that sits to the side of the Walled Garden. Once converted, the Potting Shed will be used to provide dementia friendly activities from crafting and woodwork to gardening and sewing.

Age UK Sheffield are hoping that the restoration and building work will begin in April.

You can find out more about the project on the Age UK Sheffield website.

Changes to the Partner Information Return and Monthly Assessments

The monthly assessments will be moving to a quarterly schedule, with a reduction in the amount of data requested.

You will be aware that at the start of the Covid-19 Pandemic we took a decision to postpone the annual Partner Information Return (PIR).  A subsequent decision was taken to cancel the PIR in its annual format, and over the past year you have been completing monthly assessments in its place. These have provided information on both the Emergency Appeal Funding but also on general activity and resilience through the past year, and enabled Age UK to seek funding for the network, campaign and influence nationally and also proactively engage with partners who indicate they may need support. Thank you for your continued commitment to completing these monthly assessments.

The Emergency Appeal Funding ends on 31st March 2021, and as we move forward, some of the data that you have been reporting is becoming less relevant, for example the number food parcels being delivered.  With that in mind, we are changing the information that we ask for in these assessments and the frequency on which we ask for it.

What are the changes?

We will be making two main changes:

  1. Reducing the data being collected to two items:
    1. Number of Contacts by month
    2. Number of individual people supported by month
  2. Changing the frequency of data collection to quarterly

Collecting this data will still allow us to talk about the collective reach of the Age UK network, while reducing the reporting burden on your organisations.


Over the coming year our intention is to work on developing a roadmap for the Partner Information Return, in conjunction with other data that is network-wide, in partnership with Partners.  This will look to identify what common data is of value at a network-wide level and how we can collect, and then use that data effectively across the whole network.  A key part of this work will be to ensure easy access for Partners to this data and any analysis derived from it.

What do I need to do?

  • Please continue to complete the February and March monthly assessments.
  • Look out for further communications on this in early April.

If you are interested in taking part in developing the roadmap then please email

Age UK Bath & North East Somerset seeks new CEO

Age UK Bath & North East Somerset is looking for a new CEO to help shape their new strategy and take the charity forward.

Age UK Bath & North East Somerset is looking for a new CEO. It is a period of great change for the organisation so this is a real opportunity to shape their strategy and achieve their vision that all older people in Bath and North East Somerset love later life. Age UK B&NES is about to embark on a new strategy, which the new CEO will be a vital part of, and they are currently in the process of seeking the views of older people to inform their future development and workplan.

Closing date for applications: March 5th 2021

Interviews: March 11th – 15th 2021

For full details please visit the Age UK Bath & North East Somerset website.