Sources of Support for Local Partners – Latest Information for Spring 2022

Get help and support for your organisation via the latest edition of the Quality and Transformation Team’s Sources of Support document.

Navigating the ‘new normal’ can be difficult but Age UK’s Quality and Transformation Team can offer you support to tackle some of the challenges you face. In the latest edition of their “Sources of Support” guide there’s up-to-date insight on managing your organisation’s finances and you can also find out more about Age UK’s e-Learning platform along with other resources that can help support staff development.

The guide draws together a range of useful resources which can either be accessed directly (via this site, The Loop or through external organisations) or by contacting your Regional Link (contact details for Regional Links are listed in the guide). 

We want this guide to be as useful as possible, so please let us know if you have found it helpful or if you have any questions, comments or concerns please email partnership@ageuk.org.uk.

The full guide can be viewed or downloaded below:

Programme Funding Survey – Thank You!

A huge thank you to the 84 Partners who responded to the survey on programme funding from Age UK’s Wellbeing Department. Find out details of the survey findings below.

A big thank you to all of you who responded to our survey on new programme funding from earlier this year. 84 local Age UK partners responded and the findings have been hugely helpful in enabling us to think ahead about what our programmes could look like in future. Find out full details below.

Insights from the survey included:

  • The majority of partners are still keen to see further funding for I&A, Exercise/Physical Activity and Digital Inclusion, as well as Socialising & Activities
  • Many partners would like to see larger grants over a longer period of time, for example £25k or more over 2 years or more
  • The challenge of monitoring and reporting requirements was a common barrier which discouraged partners from applying for programme funding

Although we can’t control the decisions of the funders we work with, having the evidence provided by this survey helps us to influence their decision-making to make our programmes more beneficial for older people and for the Age UK network. Many thanks for the time you have taken to respond, it really is appreciated.

If you have any queries please contact Alison Ingram – alison.ingram@ageuk.org.uk.

Reminder – Survey on new programme funding

A reminder that Age UK’s Wellbeing Department have created a short survey to find out how to ensure future funded programmes are as beneficial to the Age UK Network as possible.

Thank you to those who have already responded to our request for feedback on new funded programmes. If you haven’t had chance to complete the survey yet, this is a quick reminder that the deadline is 14th January. You can read the original article below to find out full details, or click here to get started.

Age UK has been providing grant-funding through our programmes for many years and 83% of the local Age UK network received some funding via this route in 2020/21. The Age UK Wellbeing Department is continuing to develop new programmes and we are keen to ensure that these new schemes are impactful for older people and are beneficial to the Age UK network. To that end, we would be grateful if you could complete this short survey by the end of the day on 14th January 2022, to help us to understand more about what you would like programme funding for in the future. The survey should take no more than 10 minutes.

Please note that, although we will endeavour to generate and provide as much funding as possible to the local network, we can’t guarantee that we will be able to offer the programmes identified through the survey – but we will certainly do our best!

If you’ve any queries about this survey please contact Alison Ingram – alison.ingram@ageuk.org.uk.

Survey: Future Programme Funding for the Age UK Network

Age UK’s Wellbeing Department have created a short survey to find out how to ensure future funded programmes are as beneficial to the Age UK Network as possible.

Age UK has been providing grant-funding through our programmes for many years and 83% of the local Age UK network received some funding via this route in 2020/21. The Age UK Wellbeing Department is continuing to develop new programmes and we are keen to ensure that these new schemes are impactful for older people and are beneficial to the Age UK network. To that end, we would be grateful if you could complete this short survey by the end of the day on 14th January 2022, to help us to understand more about what you would like programme funding for in the future. The survey should take no more than 10 minutes.

Please note that, although we will endeavour to generate and provide as much funding as possible to the local network, we can’t guarantee that we will be able to offer the programmes identified through the survey – but we will certainly do our best!

If you’ve any queries about this survey please contact Alison Ingram – alison.ingram@ageuk.org.uk.

Sources of Support for Local Partners – Latest Information

Age UK’s Quality & Transformation Team have shared an updated sources of support guide for Autumn/Winter 2021-22. Find out full details below.

As we face another challenging winter, the Quality and Transformation team wanted to remind local partners of the help and support that is still available to you. The team have updated the guide below which draws together a range of useful resources which can either be accessed directly (via this site, The Loop or through external organisations) or by contacting your Regional Link. Contact details for Regional Links are listed in the guide but if you have any questions, comments or concerns please email COVID-19EnquiryLine@ageuk.org.uk.

The full guide can be viewed or downloaded below:

Age UK’s Winter Health Campaign 2021/22 – Local Campaign Packs

Find out all the details of this year’s Winter Health Campaign from Age UK’s Health Influencing Team. Download the Local Campaign Pack below and find the recording of last week’s Winter Webinar.

Age UK’s Health Influencing team is happy to announce the launch of our 2021/22 Winter Health Campaign! The Winter Health Campaign will hopefully play a crucial role in ensuring older people have access to the information, advice, and support that they need to navigate the upcoming winter months. This year, we need your help to engage older people and the wider community on the health issues that are likely to affect them this winter. Find full details below, including a Local Campaign Pack, and the recording of last week’s Winter Webinar.

This campaign will take place between October 2021 and March 2022, with the aim of supporting as many older people as possible through the winter period. Please find below the Age UK Winter Health Campaign local pack, which we hope you will find to be a useful resource to help inform and support your own local winter campaigns this year:


Please get in touch if you have any questions or require any further information. Thank you for supporting the campaign!

Winter Webinar Recording

For those who were unable to attend our Winter Webinar held last week, you can watch the recording of the session below:

New promotional leaflet – Age UK Information & Advice: A lifeline for older people

A new leaflet has been produced to promote the collective provision of information and advice across the Age UK Network.

A new leaflet has been produced which aims to raise the profile of Age UK’s information and advice provision – our collective provision through the national service and local partners’ services. The main purpose of the leaflet is for Age UK’s Influencing Team, and the Fundraising Team, to send to politicians, civil servants, and corporate contacts, in order to make them more aware of the kinds of support we offer older people, and the scale of what we do. 

You can view the leaflet here.

We hope that the leaflet will help us secure more support for Age UK I&A provision, and more funding for it, especially through funded national programmes, which form such an important source of income for our combined local and national I&A provision. 

We did look at making a version that local partners could adapt for their own use, but it would require too many editable elements to make it work. However, partners may find the text useful in drawing up their own materials to promote their I&A provision. 

To feed back about the leaflet, contact john.edwards@ageuk.org.uk.

Reminder: Quarterly Partner Information Return available for completion by 31st July

A reminder that the deadline to submit the first Quarterly Partner Information Return is 31st July 2021.

This is a quick reminder that the deadline to complete the first Quarterly Partner Information Return is 31st July 2021 – thank you to all 57 Partners who have submitted your forms so far. The form you will need to complete covers the period 1st April 2021 – 30th June 2021 and is available here. View further details below, including a reference copy of the form and a data transparency statement.

What do I need to do?

We have previously posted about the move to a Quarterly Partner Information Return, which will replace the annual PIR format and the monthly assessments that were collected through 2020/21. 

Please complete this form by 31st July 2021. This form covers the period 1st April 2021 – 30th June 2021.

The reference copy to show how the form looks can be found below along with a Data Transparency Statement. If you have any questions please email: localstatistics@ageuk.org.uk.

Next Steps

As we get feedback from you, and following the first quarterly return, we will be developing the roadmap for the rest of the year. If you want to be involved in this development please email: localstatistics@ageuk.org.uk

Loneliness Services Survey

Age UK’s Services and Partnership Affairs and External Affairs Teams are running a survey to find out more about the services and interventions local partners provide to help to combat loneliness.

Combating loneliness has long been a priority for Age UKs but, due to the Covid pandemic, it has become perhaps an even more important subject for the Network to tackle. Services and Partnership Affairs and External Affairs colleagues are keen to understand more about the services and interventions local partners provide to help to combat loneliness. We would be really grateful if local colleagues could complete the short survey below, which is open until 23rd July 2021.

The information we gather will be used to inform our public messaging about how Age UK combats loneliness, and will be invaluable in our conversations with funders, policy-makers and government. We would also like to understand more about your successful interventions to help us create a ‘loneliness pathway’ to potentially reach and support more older people experiencing loneliness across the country. 

The survey can be found here and is open until 23rd July 2021. 

If you have any questions please contact Hannah Pearce Joint Head of External Affairs hannah.pearce@ageuk.org.uk or Sarah Jewell Programme Manager sarah.jewell@ageuk.org.uk

Thank you for your help in completing this survey.

Microsoft Teams Training – Recordings now available

Microsoft organised several Teams training sessions for the Age UK Network throughout June and July. Find the recordings here.

Thank you to those of you who attended the Microsoft Teams Training sessions throughout June and July. We hope you found them useful. If you couldn’t make some of the sessions, or if you want to view them again, please find the links to the recordings of each session below.

Teams 100

This session covers the basics of Microsoft Teams. So if you do not feel confident using Teams, this session is for you. The session covers navigating Teams, using chat, collaborating in Teams, calendar and meetings, making calls, sharing files and more.

Teams 200

This session will help you raise your Teams skills to the next level. This session is designed to build on existing Teams knowledge and establish best practice and etiquette across available apps. Additionally, this course explores integration across Microsoft 365 in more depth than the beginner course and explore the end- to-end meeting journey.

Live Events

Learn how to host and organise live events in Teams. You can use live events to run training sessions, host large meetings and more.

Teams Meetings

Learn how to host and organise Team Meetings using Microsoft Teams.

Breakout Rooms

Attend this session to learn how to split meeting attendees into mini-groups during a meeting, and how to get the most out of this long-awaited new feature.