Online Misinformation Webinar: Register now!

Join colleagues and volunteers from across the Age UK network at this informative webinar on Wednesday 28 June at 11-11:45.

“Helping Safeguard Older People From Misinformation: How to help older people feel empowered to navigate information online” is aninteractive webinar hosted by NewsGuard’s misinformation experts will cover how colleagues from across the Age UK network and volunteers can support older populations when it comes to misinformation online. This 45 minute webinar will cover topics such as:

  • What is misinformation, and how misinformation can affect older people
  • Common types of misinformation, and how the threat of misinformation is changing 
  • What the risks of misinformation are, and how to spot them
  • Tips and tools on how to support older populations in navigating the internet safely
  • Why empowering older populations is key to their success and confidence online

This webinar is open to all colleagues, support workers, and volunteers from across the Age UK network, so please feel free to share this invitation to anyone who is interested. All attendees will have free access to NewsGuard’s browser extension for one year thanks to the support of DCMS.

Date and time:

Wednesday 28 June, 11-11:45 hosted on Zoom.  The link will be shared after you’ve registered on Eventbrite.

How to join:

Please register your interest by reserving a spot via Eventbrite.

This webinar is a great opportunity to learn more about misinformation, understand the risks it poses for the older populations we support, and ask any questions you may have about misinformation.

NewsGuard is partnering with Age UK on training resources and modules focused on misinformation, and some of our Digital Inclusion Network members have already participated in misinformation training sessions with the NewsGuard team.

Join in with the Great Winter Get Together!

Find out how you can get involved with the campaign to tackle loneliness.

The Great Winter Get Together is the Jo Cox Foundation’s flagship winter campaign and is running from 16-29 January. It aims to get people across the country to come together in social centres of connection as a means to tackle loneliness.

This year, there is a particular focus on the cost of living and the campaign is championing free or cheap events where people can get together and keep warm.

Please retweet this tweet to help spread the message about the campaign and to raise awareness around loneliness this winter.

Register Your Event

The Great Winter Get Together website also features a map of events and activities that people can find near them.  If you have an event, or a service/activity you already deliver, that might help tackle loneliness, you can register it here.

Live Longer Better National Event Summary and Recording

View the summary and recordings from the recent Live Longer Better National Event here.

On 19 October 2022, the 9th Live Longer Better (LLB) National Event was held in person at Burton Albion Football Club. The theme for the event was The Four Rs: Reconditioning. Rejuvenation. Risk reduction. Revolution. You can access an event summary, including feedback, as well as recordings from the event here.

Cost Recovery and Sustainability Decisions Workshop – 14 December 2022

Find out all the details of the latest cost recovery and sustainability workshop from Age UK’s Financial Governance Team.

This is a quick reminder that Age UK’s Financial Governance Team are hosting a second half-day practical workshop on cost recovery and sustainability decisions. The workshop will take place online on Wednesday 14 December and will start at 10:00. Please read on for full details, including how to book your place.

On 2 November, the Financial Governance team delivered a half-day workshop, primarily for Service Managers within Brand Partners, via Teams, in which we worked through practical examples of the full cost recovery calculation process and then showed how to calculate the breakeven point for a service. This is the point at which total income for that service equals total costs, so that any further sales / income represents a direct contribution to reserves.

Such was the demand for places on that workshop, we are running a second session on Wednesday 14 December, starting at 10:00. We anticipate completing the workshop by 12:00 but could overrun to 12:30 if necessary.

While once again Service Managers are the primary target, CEOs, members of Partners’ SMTs and interested trustees will be very welcome to join. We are not placing any limitation on the number of attendees per local Age UK.

All those on the waiting list for the November workshop have been included on the attendee list for this event, and so do not need to book their place, but please do let us know if you are now not able to attend – john.fox@ageuk.org.uk.

Book your place!

To book your place at the meeting, please click here.

You will see a brief confirmation on screen once you have submitted your registration form. You will not receive a confirmation email. The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way.

So, please fill in the form using the above link ensuring your contact details are correct, book out the time in your diary and watch out for the Teams Meeting Link email – thank you.

Upcoming Finance Network Meetings

If you are interested in attending the cost recovery workshop, you may also wish to attend our upcoming Finance Network Meetings for December and January.

Find out all the details here.

Practical workshop on Cost Recovery and Sustainability Decisions – 14 December 2022

Find out all the details of the latest cost recovery and sustainability workshop from Age UK’s Financial Governance Team.

Age UK’s Financial Governance Team are hosting a second half-day practical workshop on cost recovery and sustainability decisions. The workshop will take place online on Wednesday 14 December and will start at 10:00. Please read on for full details, including how to book your place.

On 2 November, the Financial Governance team delivered a half-day workshop, primarily for Service Managers within Brand Partners, via Teams, in which we worked through practical examples of the full cost recovery calculation process and then showed how to calculate the breakeven point for a service. This is the point at which total income for that service equals total costs, so that any further sales / income represents a direct contribution to reserves.

Such was the demand for places on that workshop, we are running a second session on Wednesday 14 December, starting at 10:00. We anticipate completing the workshop by 12:00 but could overrun to 12:30 if necessary.

While once again Service Managers are the primary target, CEOs, members of Partners’ SMTs and interested trustees will be very welcome to join. We are not placing any limitation on the number of attendees per local Age UK.

All those on the waiting list for the November workshop have been included on the attendee list for this event, and so do not need to book their place, but please do let us know if you are now not able to attend – john.fox@ageuk.org.uk.

Book your place!

To book your place at the meeting, please click here.

You will see a brief confirmation on screen once you have submitted your registration form. You will not receive a confirmation email. The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way.

So, please fill in the form using the above link ensuring your contact details are correct, book out the time in your diary and watch out for the Teams Meeting Link email – thank you.

Upcoming Finance Network Meetings

If you are interested in attending the cost recovery workshop, you may also wish to attend our upcoming Finance Network Meetings for December and January.

Find out all the details here.

Chairs and Governance Roundup – November 2022

This Chairs and Governance Roundup is a collection of recent resources, news, and upcoming events for Board Members of local Age UKs.

Welcome to the latest edition of our Chairs and Governance Roundup, a collection of recent resources, news, and upcoming events for Board Members of local Age UKs. Read on for information about membership of the Association of Chairs, details on age-friendly communities, useful resources from NCVO, and much more.


The Association of Chairs (AoC) Membership

The Association of Chairs is run by and for charity Chairs and has a wealth of resources and support available. Membership for most local Age UK Chairs will cost £60 a year.

The AoC often host useful online events of around 60 or 90 minutes held at lunchtime or early evening.

Click here to find out more.


Age Friendly Communities – what are they and how to make it happen

The UK Network of Age-friendly Communities is a growing movement with over 50 member places across England, Scotland, Wales and Northern Ireland. The UK Network is affiliated to the World Health Organisation’s Global Network for Age-friendly Cities and Communities.

One way to involve many local organisations to improve your local community and provide immediate practical help for older people through service provision, is to adopt the Age Friendly Community approach.

The Centre for Ageing Better coordinates the UK Network of Age Friendly Communities and has lots of information on their website that may be helpful.

Click on this link to find out more.


Finance Network Meeting – 7 December 2022 | ‘The Finance Function as a Business Partner’


On Wednesday 7 December from 11:00 – 12:30, the monthly Finance Network meeting will welcome Simon Hopkins, Director of Finance and Corporate Resources at Versus Arthritis, who will give his perspectives and insights on the ‘Finance Function as a Business Partner’ and the importance of strategic leadership, especially in the current operating environment.

Click here for full details, including how to book your place.


NCVO Resources on governance and being a trustee

The NCVO website has lots of resources on governance, trusteeship and being a Chair. Click here for more information.

They have lots of short online courses aimed at trustees. Some are webinars on specific dates and others are online modules that you can complete in your own time, for example, roles and duties of trustees.

During Trustees’ Week, NCVO ran 5 webinars on leading a charity through challenging times. NCVO members can access the webinars which covered:

  1. Being a charity trustee in the current climate
  2. Setting direction in changing times
  3. Leading tough conversations
  4. Specialist skills and how to find them
  5. Trustees and continuous learning

Click here for more information.


Building good governance – short online sessions for trustees

NCVO also run a series of online training events specifically for trustees covering topics such as:

  • Trustee basics
  • Financial intelligence for trustees
  • Safeguarding for trustees
  • Quality, diversity and inclusion

To find out full details, please click here.


Resources to support Chairs and Trustees with good governance

Age UK provides a number of online resources aimed at supporting Chairs and trustees to deliver excellent governance of local Age UK charities.

The resources include:

  • Pointers to the key Charity Commission guidance
  • A link to the Association of Chairs, an independent membership group which supports Chairs from all charities
  • Ideas on recruiting and retaining trustees
  • Guidance on CEO appraisals
  • Information on Age UK network quality standards
  • A briefing on the Charity Governance Code
  • Sources of support for local Age UKs relating to service development, funding, finance and more
  • Template governing documents for local Age UKs – useful when reviewing your constitution

These resources can be found on the loop – the intranet for the Age UK network – by clicking here.

If you do not have access to ‘the loop’ then please contact theloop@ageuk.org.uk


Reminder: Book your place at Age UK’s “Safeguarding Speaks…” webinars!

A quick reminder to register for our upcoming “Safeguarding Speaks…” webinar series. Find out more about each session, including how to book your place.

This is a quick reminder that Age UK will be marking Safeguarding Adults Week 2022 with a webinar series called “Safeguarding Speaks…”. Hosted by Carrie Bower from Age UK’s Safeguarding Team, we’re running a series of quick lunchtime webinars where we will interview a range of external professionals, and you’ll have an opportunity to ask questions afterwards. You can now book your place at these sessions below.

Monday 21 November | 12:30-13:00 | Safeguarding Speaks… to Age UK’s Safeguarding Team

At our first Safeguarding Speaks… session, you’ll meet Sam, Julie, and Carrie from Age UK’s Safeguarding Team. We’ll tell you who we are and what we do, as well as outlining some safeguarding themes and risks we are seeing emerge at Age UK. We’ll also discuss what to expect from the week’s webinars.

Click here to book your place!

Tuesday 22 November | 12:30-13:00 | Safeguarding Speaks… to Hourglass

Hourglass (Formerly Action on Elder Abuse) is the only UK-wide charity working solely to call time on harm, abuse, and exploitation of older people. Hourglass have a wide range of services for older victims of all forms of abuse and will be launching a new partnership with Age UK’s Safeguarding team during Safer Ageing week, which commences on 28th November. CEO Richard and Deputy CEO Veronica will talk about the services available to older people and what we hope to achieve from our new partnership.

To find out more about Hourglass here.

Click here to book your place!

Safeguarding Speaks… to PEGS

PEGS was set up due to the lack of provisions for parents and caregivers experiencing domestic abuse from their child (including adult offspring). In this session, we’ll speak to Michelle John, the Founder & CEO of PEGS.

Find out more about PEGS here.

Meeting Recording:

Due to scheduling issues, we have had to record this interview ahead of time, so this will no longer be a live webinar and you can watch the full recording here. This link to this recording is available to stream for a month but you can download the file and share it with colleagues across the network.


Thursday 24 November | 12:30-13:00 | Safeguarding Speaks… to Daphne Franks

Daphne will tell us about her mother, Joan. After Joan’s death in 2016, Daphne and her family discovered that a man, much younger than Joan had secretly married her. Joan was 91, had dementia and a terminal illness. These events had a devastating effect on their family. Daphne has discovered a huge lack of safeguarding for people who lack mental capacity, when marrying. She will speak to us about her campaign to ensure better protection against such predatory marriage and the changes needed to prevent this from happening to others.

Find out more about Daphne’s work here.

Meeting recording:

Due to scheduling issues, we have had to record this interview ahead of time, so this will no longer be a live webinar and you can watch the full recording here. This link to this recording is available to stream for a month but you can download the file and share it with colleagues across the network.


Friday 25 November | 12:30-13:00 | Safeguarding Speaks… to Amanda Warburton-Wynn

Amanda works for Cambridgeshire County Council as part of the Domestic Abuse & Sexual Violence Partnership and is also an independent researcher and consultant specialising in older survivors of domestic abuse and sexual violence. Recent pieces of work include developing and implementation of an older people’s risk assessment for domestic abuse which is used locally, and publication of a research paper highlighting sexual abuse of older people by hospital staff. Amanda is also a finalist in the 2022 Women Achieving Greatness in Social Care Awards.

Find out more about Amanda’s work here.

Click here to book your place!

These webinars are available to all Age UK colleagues across the network. It will be an opportunity for us all to come together to raise awareness of important safeguarding issues, start conversations and raise awareness.

Q & A Sessions

During the webinars we will invite attendees to ask questions. We will ask you to raise your hand, when prompted you be invited to turn your microphone & camera on to ask a question. We won’t be using the chat box. If you prefer to submit a question ahead of time you can do this by emailing safeguardingteam@ageuk.org.uk and Carrie will read out your question. Most speakers have agreed to be recorded for their interviews, but we won’t record the open Q & A session.

Book your place at Age UK’s “Safeguarding Speaks…” webinars!

The registration links for our upcoming “Safeguarding Speaks…” webinar series are now available! Find out more about each session, including how to book your place.

We recently messaged to let you know that Age UK will be marking Safeguarding Adults Week 2022 with a webinar series called “Safeguarding Speaks…”. Hosted by Carrie Bower from Age UK’s Safeguarding Team, each day we’ll run a quick lunchtime webinar where we will interview a range of external professionals, and you’ll have an opportunity to ask questions afterwards. You can now book your place at as many of these sessions as you like, below.

Monday 21 November | 12:30-13:00 | Safeguarding Speaks… to Age UK’s Safeguarding Team

At our first Safeguarding Speaks… session, you’ll meet Sam, Julie, and Carrie from Age UK’s Safeguarding Team. We’ll tell you who we are and what we do, as well as outlining some safeguarding themes and risks we are seeing emerge at Age UK. We’ll also discuss what to expect from the week’s webinars.

Click here to book your place!

Tuesday 22 November | 12:30-13:00 | Safeguarding Speaks… to Hourglass

Hourglass (Formerly Action on Elder Abuse) is the only UK-wide charity working solely to call time on harm, abuse, and exploitation of older people. Hourglass have a wide range of services for older victims of all forms of abuse and will be launching a new partnership with Age UK’s Safeguarding team during Safer Ageing week, which commences on 28th November. CEO Richard and Deputy CEO Veronica will talk about the services available to older people and what we hope to achieve from our new partnership.

To find out more about Hourglass here.

Click here to book your place!

Wednesday 23 November | 12:30-13:00 | Safeguarding Speaks… to PEGS

PEGS was set up due to the lack of provisions for parents and caregivers experiencing domestic abuse from their child (including adult offspring). In this session, we’ll speak to Michelle John, the Founder & CEO of PEGS.

Find out more about PEGS here.

Click here to book your place!

Thursday 24 November | 12:30-13:00 | Safeguarding Speaks… to Daphne Franks

Daphne will tell us about her mother, Joan. After Joan’s death in 2016, Daphne and her family discovered that a man, much younger than Joan had secretly married her. Joan was 91, had dementia and a terminal illness. These events had a devastating effect on their family. Daphne has discovered a huge lack of safeguarding for people who lack mental capacity, when marrying. She will speak to us about her campaign to ensure better protection against such predatory marriage and the changes needed to prevent this from happening to others.

Find out more about Daphne’s work here.

Click here to book your place!

Friday 25 November | 12:30-13:00 | Safeguarding Speaks… to Amanda Warburton-Wynn

Amanda works for Cambridgeshire County Council as part of the Domestic Abuse & Sexual Violence Partnership and is also an independent researcher and consultant specialising in older survivors of domestic abuse and sexual violence.  Recent pieces of work include developing and implementation of an older people’s risk assessment for domestic abuse which is used locally, and publication of a research paper highlighting sexual abuse of older people by hospital staff.  Amanda is also a finalist in the 2022 Women Achieving Greatness in Social Care Awards.

Find out more about Amanda’s work here.

Click here to book your place!

These webinars are available to all Age UK colleagues across the network. It will be an opportunity for us all to come together to raise awareness of important safeguarding issues, start conversations and raise awareness.

Q & A Sessions

During the webinars we will invite attendees to ask questions. We will ask you to raise your hand, when prompted you be invited to turn your microphone & camera on to ask a question. We won’t be using the chat box. If you prefer to submit a question ahead of time you can do this by emailing safeguardingteam@ageuk.org.uk and Carrie will read out your question. Most speakers have agreed to be recorded for their interviews, but we won’t record the open Q & A session.

Upcoming “Safeguarding Speaks…” Webinar Series

Carrie Bower from Age UK’s Safeguarding Team will be hosting a lunchtime webinar series “Safeguarding Speaks…” across Safeguarding Adults Week 2022. Find out more below.

Age UK will be marking Safeguarding Adults Week 2022 with a webinar series called ‘Safeguarding Speaks…’. Hosted by Carrie Bower from Age UK’s Safeguarding Team, each day we’ll discuss different safeguarding topics with external professionals. These webinars will take place from 12:30 to 1pm across the week of Monday 21 November. We will provide booking details nearer the time, please read on for further details.

Each day across Safeguarding Adults Week we’ll be focusing on a different safeguarding topic in our lunchtime webinars. The topics planned are:

  • Safeguarding themes at Age UK
  • Predatory marriage
  • Adult-child to parent abuse
  • Mental Health
  • Domestic abuse in later life

We have a range of external professionals who will speak with Carrie to explore how we can all recognise and respond to contemporary safeguarding challenges, and you’ll have an opportunity to ask questions.

These webinars are available to all colleagues across the network. It will be an opportunity for us all to come together to raise awareness of important safeguarding issues, start conversations and raise awareness.

The webinars will take place from 12:30 to 1pm across the week of Monday 21 November. We will provide booking details nearer the time.

Safeguarding Training Course

While you’re here… earlier this month, we announced that a new safeguarding course is now available on the Age UK e-learning site.

This course has been designed for all staff and volunteers to complete as part of an induction process. Safeguarding is everyone’s responsibility, and it is essential that everyone, in whatever role they undertake, knows how to recognise, respond to, and report abuse and neglect.

Accessing the Age UK e-learning site

Access to the Age UK e-learning site is free and anyone can register for an account using the link below:

If you’ve already got an e-learning account, you can access the e-learning site using the link below:

Any questions on e-learning please contact chloe.longmore@ageuk.org.uk.

Chairs and Governance Roundup – September 2022

This Chairs and Governance Roundup is a collection of recent resources, news, and upcoming events for Board Members of local Age UKs.

Welcome to the latest edition of our Chairs and Governance Roundup, a collection of recent resources, news, and upcoming events for Board Members of local Age UKs. Read on for details of some useful webinars from the NCVO, the upcoming Live Longer Better event, as well as some learning and resources from the National Lottery Community Fund’s Ageing Better programme.


Trustees’ Week 7 to 11 November

Trustees’ Week celebrates the achievements of the 1 million charity trustees in the UK and this year’s theme is “making a difference in changing times”. Throughout the week you’ll have the chance to connect with other trustees to share your experiences. You’ll also be able to develop your skills through our wide range of events, training and guidance.

For more information and resources, please visit: www.trusteesweek.org.

During Trustees’ Week NCVO is running a series of webinars, find out more here.


Live Longer Better – face to face event 19th October

The Live Longer Better movement promotes the 4 R’s: reconditioning, rejuvenation, risk reduction and revolution with the aim of enabling people to do just that: live longer better.

All Age UKs are invited to join the first in-person Live Longer Better national event where the programme will reaffirm its collective mission.

Find out more about the event by clicking this link.

Learn more about Live Longer Better here.


Learning and Resources from the Ageing Better Programme

The National Lottery Community Fund’s Ageing Better programme was a seven-year, £87 million programme designed to test different ways of improving the lives of people over 50 by addressing social isolation and loneliness within local communities. The programme was delivered by 14 place-based partnerships across England.

In this article, Ruth Bamford, Learning Lead for Ageing Better at The National Lottery Community Fund, shares below some of the impact from their Ageing Better programme, as well as highlighting the importance of delivering a person-centred approach when addressing loneliness and social isolation.

Click here to view the full article.


Age UK Influencing Conference 2022 “Getting through a difficult winter”


You can now sign up here to attend this year’s Age UK Influencing Conference on Wednesday 12th October 2022! We are welcoming staff, volunteers and trustees from across the Age UK Network and multiple attendees from the same local Age UK are welcome and encouraged.

This year’s conference will be looking at the challenges older people (and the local Age UKs supporting them) face, and sharing ideas, evidence and practical ways to improve their lives. We’ll hear from local Age UKs and policy experts on topics such as the cost of living crisis, digital exclusion, tackling health inequalities through targeted approaches to black and minority ethnic older people, and working with ICSs, sharing tips from across the network. We will also consider the very difficult winter ahead for local Age UKs, as energy prices soar, and what we can do to help through our influencing activity.

Click here to book your place.


Building good governance – short online sessions for trustees

NCVO run a series of online training events specifically for trustees covering topics such as:

  • Trustee basics
  • Financial intelligence for trustees
  • Safeguarding for trustees
  • Quality, diversity and inclusion

To find out full details, please click here.


Association of Chairs Event “Rethinking Charity Closure”

The Association of Chairs is running an event on 15 November to explore the issues around deciding to close a charity. Although this is often viewed as a negative decision, it can sometimes be a normal part of a charity’s natural life span.

As CC3 ‘The Essential Trustee’ highlights: Acting in the charity’s best interests means always doing what the trustees decide will best enable the charity to carry out its purposes, both now and for the future.

It’s not about serving:

  • the interests of trustees or staff
  • the personal interests of members or beneficiaries
  • the personal interests of supporters, funders or donors
  • the charity as an institution in itself, or preserving it for its own sake

Sometimes trustees need to consider collaborating or merging with another charity, or even spending all of the charity’s resources and bringing it to a close.

The event brings together three people with insight and expertise on closing charities. They offer practical hands-on experience and will share their insights on how to open up conversations about closure, and if it is the right course, how to navigate it well.

Click here for full details, including how to book your place.

The Association of Chairs publishes a free monthly e-newsletter containing useful resources and support, including events like the one above. To register, please click here.


Resources to support Chairs and Trustees with good governance

Age UK provides a number of online resources aimed at supporting Chairs and trustees to deliver excellent governance of local Age UK charities.

The resources include:

  • Pointers to the key Charity Commission guidance
  • A link to the Association of Chairs, an independent membership group which supports Chairs from all charities
  • Ideas on recruiting and retaining trustees
  • Guidance on CEO appraisals
  • Information on Age UK network quality standards
  • A briefing on the Charity Governance Code
  • Sources of support for local Age UKs relating to service development, funding, finance and more
  • Template governing documents for local Age UKs – useful when reviewing your constitution

These resources can be found on the loop – the intranet for the Age UK network – by clicking here.

If you do not have access to ‘the loop’ then please contact theloop@ageuk.org.uk


Hempsons’ Free Trustee Training Webinars – November 2022

Hempsons are delighted to announce that their annual trustee training will now be held online. They will be joined by haysmacintyre, charity accountants, who have supported the trustee training for a number of years.

The course will share experiences of some of the governance lessons that charities have learnt through the pandemic and as they re-focus strategy afterwards. These include an acceleration in decision-making and implementation. Organisational speed of response has been enabled by streamlined, focused delegation and greater board entrustment of staff and volunteers. Other efficiencies can include proportionate reporting to the board on the core areas they need to measure.

The programme has been split into three separate sessions, which can be attended as a full programme, or individually – the sessions are interlinked and build on each other. It has been designed for charity Trustees and Chief Executives, and is suitable for those new in post as well as the more experienced who are wanting a refresher. 

Click here for full details, including how to book your place.

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