Network Infrastructure Hub

Welcome to the Network Infrastructure Hub!

We are working with partners across the network to improve the back-office systems, functions and supplier relationships that support the delivery of services to older people in a high quality, effective, efficient, and sustainable manner.

Click on the links below to find out about each project and subscribe for regular updates.

If you would like any further information, or to share your experience or get involved, please contact us on

Please note: This site and the information it contains is for use by Age UK network Trustees, CEOs, Directors, and staff, and is not to be shared more widely.


Events & Demos

Take a look at our upcoming events below, or check out our Project Pages above to view recordings of previous demos.

Thank you for your interest in the Charitylog training sessions from Dizions! These sessions are filling up fast, so make sure to book your place via the links below as soon as possible!

We are in the process of finalising further training dates, so if the session you would like to join is fully booked, please join the waitlist on the Eventbrite pages via the links below. You can do this by clicking ‘Tickets’, then ‘Join Waitlist’, and filling in your contact details. All bookings are made directly with Dizions through the Eventbrite platforms. 

Charitylog training: Letter / email templatesClick here to book your place.
10:00 – 11:00
Charitylog training: Easier data entry using templates and rulesClick here to book your place.
10:00 – 11:00
Age UK: Charitylog Volunteering Subgroup 
Click here to book your place.
11:00 – 12:00
Age UK: Charitylog Rostering Subgroup
Click here to book your place.
11:00 – 12:00
Age UK: Charitylog Training Subgroup 
Click here to book your place.
11:00 – 12:00
Age UK: Charitylog Reporting Subgroup
Click here to book your place.
11:00 – 12:00
Age UK: Charitylog Main User Group
Click here to book your place.
11:00 – 12:30
TES Customer Day
Registration: Check back soon for registration details 
09:00 – 17:00Drayton Manor


The Network Infrastructure Programme provides regular updates on it’s activities to both the AEA Executive Committee and the Network Development Programme Board. It is overseen by a Steering Group of local Age UK and Age UK representatives. Individual projects have further governance and user groups – see project pages for details.

> Network Infrastructure Steering Group Members

Pam Creaven – Services and Partnership Affairs Director, Age UK, and Programme Sponsor and Chair

Michael Garrett – CE, Age UK Coventry and Warwickshire

Victoria Lloyd – CE, Age Cymru

Michele Jolly – CEO, Age UK Lincoln and South Lincolnshire

Richard Adams – Chairman, Age UK North Tyneside

Pam Davies – CEO, Age UK Hull

Dave Thorp – CEO, Age UK North, South and West Dorset

John Corbishley – Trustee, Age UK Northampton

Vince Gratrick – Director of IT, Age UK

Trevor Anderton – Head of Philanthropy and Public Sector Partnerships, Fundraising, Age UK

John Edwards – Head of I&A Strategy, Age UK

Mark Silver – Finance Manager, Age UK

Contact Us

Got a question about our Network Infrastructure work? Please click here to get in touch!


Check out the latest posts about our Infrastructure work!

Network Infrastructure Programme update on the Brand Partner Portal

June 9, 20211 min read
Find out the latest news from the Network Infrastructure Programme’s Brand Partner Portal work.

Network Infrastructure update: Programme approach and priorities for 2021 – 2022

May 25, 20215 min read
This Network Infrastructure Programme update looks at the approach and priorities for the next year, including for systems such as Charitylog.

Charitylog users – what training do you need?

May 11, 20211 min read
Do you use Charitylog at your organisation? We’d love to hear about what training would be most useful to you.

Network Infrastructure update: Charitylog user groups

March 9, 20211 min read
The Network Infrastructure Team have been working with Charitylog over the last few months, find out all the details here.

Infrastructure Programme update: Accounting software live demo sessions with Microsoft Partner TES

January 18, 20211 min read
Join the next accounting software live demo session on 26 January at 2pm.

Network Infrastructure Update: Salesforce Demonstration Session

January 12, 20211 min read
An update from the Network Infrastructure Project with news of a demonstration of Salesforce software on January 21st.