Brand Partner Portal

The Brand Partner Portal is a new way of portraying local services on both national and local websites, improving the flow through from national to local websites, and therefore services. Ultimately this aims to improve the numbers of people accessing local services, and reduce the numbers of people calling I&A or front-door services for basic information on services.

It also supports I&A integration, organisational data collection and has the ability to support other areas where information is transferred between partners across the network.

Latest Update – 04/10/21

The project is on track and has started the rollout of Sprint 1 with 27 Local Age UKs for the Brand Partner Portal. This week, we held a group workshop for sprint 1 Partners on organising and managing the integration of their data. To support the progress of the Partners in Sprint 1, we will also be holding regular bi-weekly drop-in Clinics to support any issues with their rollout. 

We are also still working on some functional developments to be added to the portal, these are on track to be completed in the coming weeks.


Events and Demos

Check back soon for more upcoming events, or click below to see recent recordings.

Demo Recordings
> Brand Partner Portal Webinar 3 Recording – 17/08/21

At the recent third and final webinar before the rollout, we focused on providing you with all the resources and information for your deployment process. There was an outline and introduction to all the teams you will work with at each part of the deployment process.

Click here to view the recording.

Read more about the Brand Partner Portal and guidance on the Digital Hub.

> Brand Partner Portal Webinar 2 Recording – 27/07/21

This online webinar was hosted by the Brand partner portal project team. Please find the video below if you were not able to attend or want to recap certain parts of it. The video covers the following:

Click here to take a look at the recording

Read more about the Brand Partner Portal and guidance on the Digital Hub.

> Brand Partner Portal Webinar Recording – 06/07/21

This online webinar was hosted by the Brand partner portal project team. Please find the video below if you were not able to attend or want to recap certain parts of it. The video covers the following:

  • Introduction to the Brand Partner Portal
  • Current status of the websites
  • Outcome – Integrated websites
  • The Tool – Portal
  • Rollout process
  • Portal accounts and logins
  • Resources and support available
  • Next Steps

Click here to take a look at the recording and click below to download the slides from the day:

Read more about the Brand Partner Portal and guidance on the Digital Hub.

> Brand Partner Portal – Local Directory Project Overview – 05/10/20

In this short video, Age UK’s Digital Project Manager Ingrid Merkel shows us the upcoming enhancements to the Local Directory and Brand Partner Portal:


Previous Updates

> 19/08/21

We recently held 3 comprehensive webinars for Age UK Partners to find out how you will use the Brand Partner Portal, how it integrates into your websites, and what you need to do in preparing for your upcoming rollout. If you haven’t already, we encourage you to request your login details and sign up to your preferred rollout window. Read on to see what we covered in each webinar, watch the recordings, and find out how you can sign up to your preferred rollout window.

First Webinar – Introduction to the Brand Partner Portal

In this first webinar, the team demonstrated the portal, talked you through each stage of the onboarding process and the individual website deployments across the network.

What was covered?
  • Introduction
  • Current Status of the websites
  • The Tool – Brand Partner Portal
  • Outcome – Integrated websites
  • Rollout process
  • Next steps
  • Resources and support available
  • Q&A

Second Webinar – The Step-by-Step Journey of Using the Portal

At the second webinar, we refreshed on the first webinar and the integration of your current website with the portal, demonstrated the journey of using the portal, and allowed ample time for questions which were all answered before conclusion.

What was covered?
  • Introduction
  • Step-by-step journey for information entry
  • Other Portal areas
    1. I&A Integration
    2. Quality Assurance Framework
  • Q&A

Third Webinar – Rationalising your Data ready for the Portal

At the recent third and final webinar before the rollout, we focused on providing you with all the resources and information for your deployment process. There was an outline and introduction to all the teams you will work with at each part of the deployment process.

What was covered?
  • Introduction 
  • Process
    • Portal Access (User Logins & Sprint Window Selection)
    • Content (Content Check, Amendments & Sign-off)
    • Website (Portal/ Website Integration – Live)
  • Resources
  • Next Steps
  • Q&A

What to do now

To get your Brand Partner Portal access, please email portalaccess@ageuk.org.uk to get a log in and sign up to one of the 4 Sprint windows for the Portal (below).

These 4 rollout windows will run:
  • September 2021 – October 2021
  • December 2021 – January 2022
  • March 2022 – April 2022
  • June 2022 – July 2022

Guides and Resources

The Digital Hub is the home for all the guidance and information on using the portal and website, we will continue updating it to make it relevant to your needs.

> 04/08/21

This meeting follows the second webinar where the project team took an in-depth look into the journey from logging on to inputting your information on the Brand Partner Portal, discussed a refresh on the integration of the Portal and your websites, and took questions from attendees. For the third and final webinar before the rollout, we want to provide you with all the information and resources you need to get started. Read on to find out more or click here to book your place for the 17th August webinar.

For upcoming events for the Brand Partner Portal, go to Network Infrastructure Hub and for all the webinar recordings, FAQs and guidance of using the portal, head to the Digital Hub.

Third Webinar – Rationalising your Data ready for the Portal

The third and final webinar before the rollout will focus on providing you with all the resources and information for your deployment process. You will get a breakdown and introduction to all the teams you will work with at each part of the deployment process.

This webinar is especially important for any members of staff who will be managing your organisation’s deployment process. 

Webinar Agenda:

  • Introduction 
  • Process
    • Portal Access (User Logins & Rollout Window Selection)
    • Content (Content Check, Amendments & Sign-off)
    • Website (Portal/ Website Integration – Live)
  • Resources
  • Next Steps
  • Q&A

CLICK HERE TO BOOK YOUR PLACE ON THE 17TH AUGUST WEBINAR

Don’t worry if you can’t make it to the session, as the recording will be available on the Network Infrastructure Hub shortly after.

What to do now

To get your Brand Partner Portal access, please email portalaccess@ageuk.org.uk to get a log in, links to further instructions and guides.  

From there, you will be asked to sign up to one of the 4 roll-out windows for the Portal (below). We have spaced these out to ensure you can book your rollout at a time that suits you and ensure that Age UK’s resources are able to effectively support those Partners going live at any one time. As all partners sign up for their preferred rollout window, we encourage you to let us know as soon as possible as some of the windows are close to being filled up.

These 4 rollout windows will run: 

  • September 2021 – October 2021 
  • December 2021 – January 2022 
  • March 2022 – April 2022 
  • June 2022 – July 2022 

Read more about the Brand Partner Portal and guidance on the Digital Hub.

> 13/07/21

Following the first webinar where the project team gave a briefing on the Brand Partner Portal and next steps for partners, the second webinar at 10am on 27 July will take an in-depth look into how you will use the portal, including the journey from logging on to inputting your information on the portal. The webinar will also explain what you need to do next for the roll-out. Read on to find out more, or click here to book your place.

Check out the recording and presentation from the first webinar on the Network Infrastructure Hub and the guidance of using the portal on the Digital Hub.

Second Webinar

At the second webinar, we will demonstrate the journey of using portal and there will be ample opportunity for Q&A.

These webinars will be especially important for any members of staff who manage your organisation’s website.

Webinar Agenda:
  1. Introduction
  2. Step-by-step journey for information entry
  3. Other Portal areas
    • I&A Integration
    • Quality Assurance Framework
  4. Q&A

Don’t worry if you can’t make it to the session, as the recording will be available on the Network Infrastructure hub shortly after.

The agenda and details on how to join the 17th August webinar will also be shared on the Network Infrastructure hub and in the daily update emails soon.

What you can do now

You can now get your Brand Partner Portal access. Please email portalaccess@ageuk.org.uk to get a log in, links to further instructions, and guides.

From that, you will be asked to sign up to one of the 4 roll-out windows for the Portal (below). We have spaced these out to ensure you can book your rollout at a time that suits you and ensure that Age UK’s resources are able to effectively support those Partners going live at any one time. As its on a first come, first serve basis, we encourage you to let us know as soon as possible.

These 4 rollout windows will run:

  • September – October 2021
  • December 2021 – January 2022
  • March 2022 – April 2022
  • June 2022 – July 2022

Read more about the Brand Partner Portal and guidance on the Digital Hub.

> 22/06/21

Over the last year, Age UK has been developing the Brand Partner Portal, a new platform which aims to improve the way Partners interact with Age UK and communicate information about Services, Activities & Events, and Shops on your websites. With roll-out of the Brand Partner Portal approaching, please join one of our upcoming webinars to find out how you will use the portal, how it will integrate into your websites, and what you need to do next. Find out how to join and more below. 

Webinars 

Please join our upcoming webinars to find out how you will use the portal, how it will integrate into your local partner websites, and what you need to do next. The webinars will be held 10:00-11:30am on 6th July, 27th July and 17th August. 

At the first webinar, we will demonstrate the portal, talking you through each stage of the onboarding process and the individual website deployments across the network. There will be ample opportunity for Q&A. 

Webinar Agenda: 

  1. Introduction to the Brand Partner Portal
  2. Current status of the websites
  3. The Tool – Brand Partner Portal
  4. Outcome – Integrated websites
  5. Rollout process
  6. Next steps
  7. Resources and support available
  8. Q&A

Don’t worry if you can’t make it to the session, as the recording will be available on this page shortly after.

Agendas and details on how to join the 27th July and 17th August webinars will also be shared on this page and in the daily update emails soon.

Next steps and rollout 

You can get your portal access from 7th July. Please email portalaccess@ageuk.org.uk to get a log in, links to further instructions and guides. 

We will be asking you to add your basic organisational information into the Portal in July and August. There will be more detail given at the first webinar on 6th July. 

You will then be asked to sign up to one of the rollout windows for the Portal. There will be 4 windows throughout the next year. We have spaced these out to ensure you can book your rollout at a time that suits you and ensure that Age UK’s resources are able to effectively support those Partners going live at any one time. 

These rollout windows will run:

  •  September – October 2021
  • December 2021 – January 2022
  • March 2022 – April 2022
  • June 2022 – July 2022

Read more about the Brand Partner Portal and guidance on the Digital Hub.

> 09/06/21

As you may know, the Brand Partner Portal is a new platform which will improve the way in which Local Age UKs interact with Age UK National and communicate information about their Services, Activities & Events and Shops on the local Age UK websites.

Key benefits include: 

  • Improve your local Age UK website’s search and filtering capabilities about your local services
  • List your services and events on the Age UK’s National website, improving the flow of people from national to local sites
  • Improve the overall support and quality of the National Helpline about the specific services partners offer
  • Enable the sharing of information on services delivered by Partners across the network

Here’s a snapshot of what you will see on the portal:

How can I find out more?

Watch this space over the coming weeks for regular updates on progress, timelines, and next steps.

For more information:

  • Read more about the partner portal and guidance on the Digital Hub
  • Join the upcoming webinars from week commencing 5th July for demonstrations and Q&A.  Dates and how to register your interest will be added to the events section below shortly.
> 02/12/20

Refinements to the Brand Partner Portal and Local Directory have continued throughout Autumn.  

It has been a difficult juggling act to move this work forward as we approach Winter and adapt to the shifting Covid-19 rules and the change in priorities that these bring. Consequently, the finished systems will now be completed around the end of January next year.  

We continue to work with group of pilot Brand Partners to help them prepare their content and we will look to roll out the Portal to the rest of the network once the pilot group has started to make their content live on their websites.

> 09/11/20

The pilot to test the Brand Partner Portal has finished. The Local Age UKs who were in the pilot continue use the Portal to add their content and the compiled feedback is being implemented into the three related systems to make the Portal as easy to use as we can. We expect these changes to be implemented in November. Preparations for the full rollout to the network continues.

> 07/09/20

We are currently working with a pilot group of Local Age UKs to trial using the Brand Partner Portal and its integration to your website.  We will make improvements based on their feedback to ensure it works well for all partners before it is rolled out to the network this Autumn.


Governance & User Groups

The Portal is governed through the Network Infrastructure Programme Steering Group.

A virtual user group and a way to feedback on the portal is to be established.


How can I get involved?

For further information visit the Brand Partner Digital Hub or contact us on NetworkInfrastructure@ageuk.org.uk

%%footer%%