Network Infrastructure Hub

Welcome to the Network Infrastructure Hub!

We are working with partners across the network to improve the back-office systems, functions and supplier relationships that support the delivery of services to older people in a high quality, effective, efficient, and sustainable manner.

Click on the links below to find out about each project and subscribe for regular updates.

If you would like any further information, or to share your experience or get involved, please contact us on

Please note: This site and the information it contains is for use by Age UK network Trustees, CEOs, Directors, and staff, and is not to be shared more widely.


Events & Demos

Take a look at our upcoming events below, or check out our Project Pages above to view recordings of previous demos.

Thank you for your interest in the Charitylog training sessions from Dizions! These sessions are filling up fast, so make sure to book your place via the links below as soon as possible!

We are in the process of finalising further training dates, so if the session you would like to join is fully booked, please join the waitlist on the Eventbrite pages via the links below. You can do this by clicking ‘Tickets’, then ‘Join Waitlist’, and filling in your contact details. All bookings are made directly with Dizions through the Eventbrite platforms. 

Assessments with scoring and forms using extension databases Fully booked – click here to join the waiting list for future sessions
Charitylog training: Introduction to Reporting Click here to book your place.
10:00 – 11:00
Charitylog training: Introduction to Reporting Click here to book your place.
10:00 – 11:00
Charitylog training: KPI Reporting Click here to book your place.
10:00 – 11:00
Charitylog training: Letter / email templates Click here to book your place.
10:00 – 11:00
Charitylog training: Easier data entry using templates and rulesClick here to book your place.
10:00 – 11:00


The Network Infrastructure Programme provides regular updates on it’s activities to both the AEA Executive Committee and the Network Development Programme Board. It is overseen by a Steering Group of local Age UK and Age UK representatives. Individual projects have further governance and user groups – see project pages for details.

> Network Infrastructure Steering Group Members

Pam Creaven – Services and Partnership Affairs Director, Age UK, and Programme Sponsor and Chair

Michael Garrett – CE, Age UK Coventry and Warwickshire

Victoria Lloyd – CE, Age Cymru

Michele Jolly – CEO, Age UK Lincoln and South Lincolnshire

Richard Adams – Chairman, Age UK North Tyneside

Pam Davies – CEO, Age UK Hull

Dave Thorp – CEO, Age UK North, South and West Dorset

John Corbishley – Trustee, Age UK Northampton

Vince Gratrick – Director of IT, Age UK

Trevor Anderton – Head of Philanthropy and Public Sector Partnerships, Fundraising, Age UK

John Edwards – Head of I&A Strategy, Age UK

Mark Silver – Finance Manager, Age UK

Contact Us

Got a question about our Network Infrastructure work? Please click here to get in touch!


Check out the latest posts about our Infrastructure work!

New Updates on the Network Infrastructure Hub! 

October 5, 20211 min read
There’s a whole host of recent updates to the Network Infrastructure Hub, including some upcoming events – take a look at all the changes below.

Brand Partner Portal update: A summary of the 3 webinars and a reminder to sign up for the rollout

August 19, 20213 min read
This Brand Partner Portal update gives a summary of our three recently held webinars, along with their recordings, and explains how you can prepare for the upcoming rollout.

Network Infrastructure Update: Upcoming Charitylog training sessions and user groups

August 19, 20211 min read
The Network Infrastructure Team are holding a series of training sessions and user groups on Charitylog over the next few months. Find out full details including how to book your place.

Reminder: Brand Partner Portal Webinar 17 August – Book your place now!

August 12, 20211 min read
A quick reminder to book your place for the third and final Brand Partner Portal webinar “Rationalising your Data ready for the portal”.

Brand Partner Portal update: Book your place at the third webinar

August 4, 20213 min read
Registration is now open for the third Brand Partner Portal webinar “Rationalising your Data ready for the Portal”.

Reminder: Brand Partner Portal Webinar 27 July – Book your place now!

July 22, 20211 min read
Book your place for the second Brand Partner Portal webinar “An in-depth look into the way to use your portal”. Following on from our post last week, this is a quick reminder to please join our upcoming webinars to take an in-depth look into how you will use the Brand Partner Portal, how it will … Continue reading “Reminder: Brand Partner Portal Webinar 27 July – Book your place now!”