Quality Hub

Welcome to the Age UK network Quality Hub! There is a lot happening this year to review our shared quality standards and we want to keep you updated on what’s happening and involve you in shaping this work.

Working together with the AEA and our national partners, we are reviewing the Age UK quality standards with the aim of developing a comprehensive quality framework that will underpin the new partnership agreement. We are also working closely with the SOPC to develop the shape of any future standards for services.

Through this Hub, we will share the detail of the work that we’re doing; answer your questions and invite you to tell us what you think.

If you would like to speak with a member of the Quality Team to find out more or ask any questions, please contact quality@ageuk.org.uk

Please note: This site and the information it contains is for use by Age UK network Trustees, CEOs, Directors, and staff, and is not to be shared more widely.

The CQS review process

Find out more about the quality review process.

The IAQP pilot programme

Our work to reduce the overlap between the CQS and the IAQP.

Communities of Interest

Tell us how the Quality Framework should look!


A regularly updated list of Frequently Asked Questions.


View and download our Quality Review Process documents.

Contact Us

Got a question about any of our Quality work? Get in touch!

(If you have trouble accessing the FAQs or Documents, please email theloop@ageuk.org.uk)