NHSE Seasonal Surge Support: do you want to join the framework ahead of this winter?

Age UK are seeking expressions of interest from partners who would like to join the Seasonal Surge Support Framework for this winter. Read on for details, including how to express your interest before the August 1st deadline.

The British Red Cross (BRC) currently holds a contract with NHS England (NHSE) to deliver seasonal surge capacity and support to areas where the NHS is experiencing high demand. The aim of the contract is to provide surge capacity to support Pathway 0 patient flow through hospital discharge and community wrap around support.

The NHS frontline is always under considerable pressure over the winter period as demand for services tends to increase significantly with the onset of cold weather and flu and the continued presence of the coronavirus. This coming winter will be no exception, with some parts of the country and systems already anticipating extreme levels of pressure. Consequently, the BRC are seeking experienced providers to join their seasonal surge provider call-off framework in readiness for the coming winter. They are encouraging more local Age UKs to join the framework in addition to the eleven local Age UKs who are already participating.

The Seasonal Surge provider call-off framework reopens the week commencing 8th August. Applications, along with completion of a requisite due diligence questionnaire, will need to be submitted in early September. On submission of the questionnaire the BRC will review responses and come back with any clarifications. It is the intention to have the process completed by the end of September with sub-contracting being undertaken in October.

Whilst securing a place on the framework does not guarantee future call off, it remains a potential opportunity to receive contract funding and be well-positioned to provide seasonal surge support throughout the duration of the Seasonal Surge Contract (until March 2025) if successfully onboarded to the framework.

The ambition here is to stand ready to support as many NHS sites as possible with critical capacity to enable more people to return home from hospital safely and prevent readmissions.

We are seeking your expression of interest to join the framework ahead of this winter.

Local Age UKs are being invited to indicate their interest in joining the framework. This would suit those operating services that meet the following requirements:

  • Assisted Discharge – Reducing hospital length of stay by supporting people who are medically fit to get home quickly and safely, including provision of transport home and settle-in at home services
  • Community Wrap Around Support – Reducing avoidable readmissions through provision of community-based support services for up to four weeks, including support to reduce deterioration for individuals who are considered vulnerable

To indicate your interest and receive more information, click here to complete your details by the 1st of August. It takes less than one minute!

You will also be asked to indicate your interest in participating in an hour-long event on the week commencing 8th of August, where you and other brand partners can learn more about the Seasonal Surge Programme, mobilisation and delivery needs, the call-off framework process, including the support available from the BRC throughout the stages of the onboarding process, including registering a supplier account and completion of a due diligence questionnaire.

If you any questions, please contact Kirsty.gaskell-sinclair@ageuk.org.uk

Latest news from the ICS Hub

A list of the latest news, guidance, and resources on Integrated Care Systems that have been added to the ICS Hub.

Check out the latest updates to our ICS Hub, a space for local Age UKs to get the latest news, guidance, and resources on Integrated Care Systems. Read on to view the latest updates, including a new inquiry into ICSs, a briefing paper from Tenders UK, and a framework from the King’s Fund on successful partnership working.

MPs to investigate if ICSs will deliver better care

Forty-two ICSs have now officially been established in law as of July 1st. A new inquiry was also launched this week by the Health and Social Care Parliamentary Committee to consider how these Integrated Care Systems will deliver joined up health and care services to meet the needs of local populations. They are inviting evidence to be submitted for consideration by Friday 5th August. More details can be found here.

Age UK will be submitting a national response – if you would like to contribute your local experiences of ICSs, please contact healthinfluencing@ageuk.org.uk.

You can view this update along with some other recent articles you may find useful on the ICS Hub here.


Anticipatory care – developing a service offer for ICSs

The NHS England 2022/23 business plan includes a requirement for all ICSs to provide a plan by Q3 of this year on how they will deliver Anticipatory Care in 2023.

The key focus of Anticipatory Care is helping people most at risk of deteriorating health to maintain their health and wellbeing, slowing the need for statutory health and wellbeing services. This is something that all Age UKs have considerable experience in doing, which means there could be an opportunity for local Age UKs to work with their local ICS to help to deliver Anticipatory Care in 2023.

To help with this process, we have commissioned Tenders-UK to produce a briefing paper you can download and adapt to help your organisation to begin negotiations with your local ICS.

The paper gives an overview of Anticipatory Care, including some of the strengths the Age UK Network brings to the table. Section Three focuses on the local context and contains guidance on adapting the text in this section to fit the situation in your local area – Tenders-UK can help in completing this section if required, but there is no obligation to ask them to do so. If you would like to know more, including costs, please contact sophy.roberts@tenders-uk.com.

You can view this update along with some other ICS resources from Age UK on the ICS Hub here.


Kings Fund publish framework for successful partnership working

Key to the success of ICSs in reducing health inequalities is constructive partnership working between NHS, local authority, and VCSE organisations. Through insight they have gained via their Healthy Communities Together programme, The Kings Fund have produced a short report which includes learning from organisations already engaged in working in these types of partnerships. There are also some handy links to additional resources which you may find useful here.

You can view this update along with lots of other ICS resources from external sources like the NHS on the ICS Hub here.

Get in touch

All this information and more is available on our ICS Hub but if you can’t find what you’re looking for, please contact healthinfluencing@ageuk.org.uk.

ADAPT: the South Asian Dementia Pathway Toolkit

ADAPT is a new online toolkit to help provide enhanced dementia care for South Asian communities. Find out all about the toolkit and where to access it.

Funded by the National Institute for Health Research, “ADAPT: the South Asian Dementia Pathway Toolkit”, is a new online toolkit to help provide enhanced dementia care for South Asian communities by sharing more accessible, tailored resources so that service providers can give more culturally appropriate care. The toolkit includes films, animations, assessments & more – all culturally & linguistically adapted for South Asian communities. Click here to access the toolkit.

Cost of Living Campaign Win

We’ve been running our It Doesn’t Add Up campaign calling on the Government to do more to help older people with their energy bills since October. We are really delighted that on 26th May, the Chancellor announced a big package of support, with money specifically targeted at pensioners. A big campaign win for all of us!

Rosie McKearney, Senior External Affairs Manager, said: “Thank you to all of you who played your part in winning this support for older people. We’ve already received lots of emails from people who feel really relieved. This is why we do our jobs!”

We have received the following messages from some of our camaigners:

“I’m so relieved and happy because I will be able to put my lights on which I haven’t been doing since last year and I rely on battery lights.  I only put my heating on the winter just  gone 3 times.”

Age UK campaigner

“Thank you for your efforts over the past few months. Your pressure has paid off, as a 94 year old who will be able to budget for later in the year. How much I will get? I do not know but every little  helps.”

Age UK campaigner

The Chancellor’s package of support will be a relief to many older people, particularly those receiving means-tested benefits or living with a disability.

Pensioners will, at a minimum, receive £700 to help with their bills this year and if they are a disabled pensioner on means-tested benefits, they will get up to £1650. You can read more in our updated guidance here.

We were also relieved to see the Chancellor committed to bringing back the Triple Lock next year and we promise we will hold him to his word.

We know things will still be tough over the coming months, particularly if an older person is just above the threshold for qualifying for benefits, and we will keep fighting for them. We are also aware that the energy bills grant does not help older people living off-grid, in Park Homes or those who use pre-payment metres. We have made it clear a bespoke price cap must be created to support these older people and they need immediate financial support too.

For now, the most important thing to do is for older people to check as soon as possible if they are entitled to additional benefits as it may entitle them to an extra payment if they apply in time.

This really is proof of what we can achieve when we work together. Thank you to everyone across the network of local Age UKs for raising awareness of the cost of living and supporting our It Doesn’t Add UP campaign. Soon we will begin planning how to secure more support for older people as the cost of living crisis continues, to make sure no one is left behind. If you have any queries or would like to be involved, please contact luke.pilot@ageuk.org.uk

Carers Week 6th – 12th June – How to get involved

Carers Week 2022 has begun and runs until 12th June! We will be highlighting the huge contributions of carers and the 2 million older carers in the UK, whose vital work makes a huge difference to those who need their support. This year’s theme is to ensure carers are Visible, Valued and Supported.

Get involved in Carers Week

We wrote to you in May about the partner pack to help local Age UKs get involved in the week. You can use these graphics about older carers to share online, as well as template social media posts and a template letter to editor for local press engagement.

You can also find official Carers Week graphics for download here.

Carers Week 2022 Activity

We have written a Discover article about the focus of Carers Week 2022, which calls on the Government to create and fund a short-term recovery and respite plan to ensure carers get the support they need and can finally take a restorative break. We will also attend an MP drop-in event in Parliament on Wednesday 8th June, and some virtual drop-ins throughout the week, to share the experiences of older carers with MPs and demonstrate the need for proper and timely support for unpaid carers.

The Carers Week report will be published on Wednesday 8th June. This urgent report highlights the effects of the pat few years on unpaid carers and provides details about what a proper recovery and respite plan would feature. We will send you a reminder when the report has been published, with template social media posts to promote it, or you can retweet the Age UK Twitter account.

Don’t forget to add your Carers Week events to the Carers Week website to show everyone the activities you have planned!

Join our call for a recovery & respite plan

We are also supporting Carers UK’s call for a recovery and respite plan, by asking supporters to write to their MP and ask them to support the delivery of this plan. You can share and encourage your supporters to join the call here. You can also promote the call online with the following social media templates:

Twitter

This #CarersWeek2022 we are calling on the Government to provide a proper respite and recovery plan for unpaid carers.

Join our call and write to your MP today

Facebook

Taking a break should be a normal part of everyone’s daily life. Even before the pandemic, many carers were supporting their loved ones 24/7. After 2 gruelling years, they really need a break, but many still do not have the option.

We are calling on the Government to provide a proper respite and recovery plan for unpaid carers. Join our call and write to your MP here.

If you have any queries, please contact luke.pilot@ageuk.org.uk We look forward to celebrating our incredible carers with you!

Upcoming Live Longer Better Event – 8th June 2022

All Age UKs are invited to attend the next Live Longer Better Thought Leadership National Event on Wednesday 8th June from 10:00-11:30.

All Age UKs are invited to join the next Live Longer Better Thought Leadership Event which will focus on the Health and Care Bill. The webinar takes place on Wednesday 8th June from 10:00 – 11:30. Read on to find out more, or click here to book your place.

The NHS was set up as a single organisation in 1948 – numerous bureaucracies, but one organisation, one family. From 1990, collaboration was stopped and competition began.

We now have an Act of Parliament, the Health and Care Bill which has received Royal Assent, enacting the most significant health legislation in a decade into law. Integrated systems were deemed essential, with their four purposes outlined:

  1. Improving population health and healthcare;
  2. Tackling unequal outcomes and access;
  3. Enhancing productivity and value for money; and
  4. Helping the NHS to support broader social and economic development.

This marks a milestone in the recovery and reform of how health and care services work together. The Live Longer Better programme was designed on these principles, recognising that activity: physical, cognitive and emotional, is an essential part of population health management and MUST be integral to improving community health and longevity.

This Live Longer Better National Event takes a consultative approach with National Clinical Directors.

Register for this event to find out their barriers and hurdles, understand how physical activity can help them quantify the benefits of overcoming these problems and support delivery on their key objectives.

Our LLB National Events have proved extremely popular – over 2,000 delegates have attended our last 7 events with cross sector representation. Delegates confirmed that the events “fully met their expectations”.

This Live Longer Better collaboration between Sir Muir Gray, Optimal Ageing Associates and Active Partnerships provides a unique combination of skills and resources, bringing together the cultures of coaching and health. We look forward to sharing some excellent presentations and speakers around the Live Longer Better work.

Sources of Support for Local Partners – Latest Information for Spring 2022

Get help and support for your organisation via the latest edition of the Quality and Transformation Team’s Sources of Support document.

Navigating the ‘new normal’ can be difficult but Age UK’s Quality and Transformation Team can offer you support to tackle some of the challenges you face. In the latest edition of their “Sources of Support” guide there’s up-to-date insight on managing your organisation’s finances and you can also find out more about Age UK’s e-Learning platform along with other resources that can help support staff development.

The guide draws together a range of useful resources which can either be accessed directly (via this site, The Loop or through external organisations) or by contacting your Regional Link (contact details for Regional Links are listed in the guide). 

We want this guide to be as useful as possible, so please let us know if you have found it helpful or if you have any questions, comments or concerns please email partnership@ageuk.org.uk.

The full guide can be viewed or downloaded below:

Reminder: Dementia Awareness eLearning Available

A quick reminder that there are three dementia awareness eLearning modules developed by Alzheimer’s Society available to the Age UK Network until July 2022.

This is a quick reminder that there are three dementia awareness eLearning modules available to the Age UK Network. Whether you work directly with those living with dementia or not, we hope this eLearning will help to equip Age UK staff and volunteers with the skills and confidence to communicate with people living with dementia, face to face and virtually. Currently the Age UK Network’s access to these modules will end this July, so find out all the details below.

The three eLearning modules are:
  • Understanding dementia
  • Engaging with people in the early stages of dementia
  • Responding to distressed behaviours
Who can complete the Dementia eLearning?

All modules are open to everyone, all staff, and volunteers. Every learner will receive a certificate upon completion.

How were these modules developed?

These new modules were developed by Alzheimer’s Society.

When should I complete the modules?

Currently the Age UK Network’s access will end at the start of July 2022, so best to complete them sooner rather than later!

Please note, it may take up to one hour for the course to be marked as completed and for you to receive the certificate in your inbox. We thank you in advance for your patience.

How long is each module?

Each module takes approximately 45 minutes to complete. Once you start, you can save any progress and come back to it.

How do I access these modules?

If you already have an eLearning account, this course will automatically appear under the “learning” section of your dashboard in the eLearning site. You can access it straight away and no action is needed.

If you need to sign up, please complete this form.

Please note that registration to the e-learning site may take a few days. You will receive an email with your log in information once you have been registered.

What do I do once I am logged in?

If you cannot see the modules on your dashboard when you log in, you can find it either by:

  • Clicking onto ‘courses’ and then ‘Dementia eLearning’; or
  • Using the search bar on your home page by typing in ‘Age UK Dementia E-learning Programme’.

If you have any questions on access to the e-learning site, please contact: adviceunit@ageuk.org.uk

What other e-learning is available from Age UK?

For a number of years, Age UK has provided a range of e-learning options to support Partners’ delivery of training online to your staff and volunteers. This includes the Age UK e-learning Platform and Grey Matter Learning – find out all about both training platforms here.

Reminder – “The Role of the Local Authority” Safeguarding Knowledge Share 1pm Today

A reminder that the third of our lunchtime drop-in sessions on safeguarding will take place this afternoon (Wednesday 6th April) from 1-2pm. Find out how to join later today.

This is a quick reminder that the third of our Safeguarding Knowledge Share Events “The role of the Local Authority” will take place today (Wednesday 6th April) from 13:00-14:00. You can find out full details below, or click here to join the event later today. This event will be recorded and we will share the link afterwards for those who can’t make it on the day. If you missed the first session on “Safeguarding Language”, you can view the recording here and you can view a recording of the second session “Domestic Abuse Myths and Stereotypes” here.


13:00-14:00 | Wednesday 6th April | The role of the Local Authority

Are you confident in contacting a local authority and be able to speak with the team you need to?

Accessing social care teams can be tricky. If you’ve tried before, you’ll probably have already experienced being put through from a contact centre to a duty worker and then on to a case worker.

In this session we’ll help you to understand who does what and who to speak with to help you get the advice and action you need.

Click below to join the event on the day


13:00-14:00 | Wednesday 8th June | Understanding Mental Health

1 in 4 people experience a mental health problem each year in the UK.

It’s important that we understand what this means for those with mental ill health and what we can do to support them.

This session will provide some information to increase your knowledge, so that we are better equipped to understand and support our colleagues and beneficiaries who may be impacted. We will also discuss treatments and the support services available.

Click here to join the event on the day.


If you have any questions about any of these sessions, please contact: Carrie.bower@ageuk.org.uk.

Reminder – “The Role of the Local Authority” Safeguarding Knowledge Share Next Week

A reminder that the third of our lunchtime drop-in sessions on safeguarding will take place on Wednesday 6th April. Find out how to join on the day.

This is a quick reminder that the third of our Safeguarding Knowledge Share Events “The role of the Local Authority” will take place Wednesday 6th April) from 13:00-14:00. You can find out full details below, including the link you need to join the event on the day. This event will be recorded and we will share the link afterwards for those who can’t make it on the day. If you missed the first session on “Safeguarding Language”, you can view the recording here and you can view a recording of the second session “Domestic Abuse Myths and Stereotypes” here.


13:00-14:00 | Wednesday 6th April | The role of the Local Authority

Are you confident in contacting a local authority and be able to speak with the team you need to?

Accessing social care teams can be tricky. If you’ve tried before, you’ll probably have already experienced being put through from a contact centre to a duty worker and then on to a case worker.

In this session we’ll help you to understand who does what and who to speak with to help you get the advice and action you need.

Click below to join the event on the day


13:00-14:00 | Wednesday 8th June | Understanding Mental Health

1 in 4 people experience a mental health problem each year in the UK.

It’s important that we understand what this means for those with mental ill health and what we can do to support them.

This session will provide some information to increase your knowledge, so that we are better equipped to understand and support our colleagues and beneficiaries who may be impacted. We will also discuss treatments and the support services available.

Click here to join the event on the day.


If you have any questions about any of these sessions, please contact: Carrie.bower@ageuk.org.uk.