Age of Creativity Festival – Social Media Pack

Age UK Oxfordshire have produced an overview of this year’s Age of Creativity Festival along with some social media assets for you to use if you wish.

The Age of Creativity Festival is a yearly event to support older people across England to have more accessible, age-friendly opportunities to get creative. This year’s festival takes places throughout the month of May and will showcase the many creative activities organised by the Age of Creativity Network – a group of 2000+ members from across various sectors, including several local Age UKs. Age UK Oxfordshire have produced an overview of this year’s festival along with some social media assets to help spread the word about the many creative opportunities available to older people during the month of May. The pack can be downloaded later in this article.

Please do pass on the document below to the person who manages your social media and please feel free to get in touch if you have any questions. 

Age UK Oxfordshire and Age UK work in partnership on the festival but we are very keen to ensure that you can engage with it in whatever way your capacity and resource allows. If you have creative activities happening locally then there is still time to upload your content here:

If you have any questions, please contact:

To find out more about the Age of Creativity Festival please visit:

DEC appeal extended to respond to India’s devastating coronavirus surge

An update from Age International and the DEC on the extension of their Coronavirus Appeal.

Age International has been supporting older people in India affected by the pandemic for a year, but with a surge in coronavirus cases devastating the country, Age International and the DEC have extended the Coronavirus Appeal to help address India’s growing crisis. Find out more about the campaign below, including how to get involved.

You will likely have seen on the news the images showing the devastating impact a second wave of coronavirus is having on India, as infection rates spiral out of control. The country’s health system is on the brink of collapse, with many hospitals overrun and oxygen supplies falling short of demand. The Disasters Emergency Committee, including Age International, has extended its Coronavirus Appeal to respond to the crisis in India, yesterday launching a media and fundraising push.

Our Covid-19 response in India so far

Age International has a long history of working with older people in India and together with our in-country partners, HelpAge India and Gravis, we have been playing a critical role in supporting older people during the Covid-19 pandemic, assisting efforts to prevent the spread of the virus and providing relief to the most vulnerable families over the last year.

As part of our relief efforts, we have been:

  • Conducting health check-up drives within communities, monitoring older people’s temperature, oxygen saturation level, and health conditions like hypertension and diabetes
  • Supporting primary health care services through mobile health clinics, referring those patients who need further medical attention to a hospital
  • Raising community awareness through posters and guides in accessible formats and local dialects
  • Supporting older people to reach vaccination centres
Responding to the second wave

However, the second wave of the disease in India has further exacerbated an already dire situation, with the poorest and most marginalised families being hit the hardest. As well as facing the loss of loved ones and the fear of catching the virus, the most marginalised older people have been left isolated, struggling to earn a living and access food and essentials.

Age International has already committed an initial £50,000 of funds to help strengthen our response in India, and we are working with our delivery partners to see if we can repurpose other funds they have received from us for the COVID-19 response. But more needs to be done to help the many older people in India who are living in a critical life or death situation.

How you can help

You can help older people who are struggling today by supporting our fundraising efforts:

Donate – You can give to our appeal now via our website.

Fundraise – Start a fundraiser on Facebook or JustGiving to support our work

 Share – Tell your friends and family about our appeal and share our posts on social media:

With no one else to turn to, older people are struggling and need urgent assistance – but with your support we can provide it.

Free Webinar: Creating and Producing Virtual Events

Zurich are running a Webinar on Creating and Producing Virtual Events. Find out all the details including how to register below.

Our corporate partner Zurich is running a free webinar for charities on how to run a webinar! They’re keen to help attendees further their knowledge and experience so their organisation is in the best possible position to provide support when and where needed in the virtual space. Taking place on Wednesday May 5th from 2 – 3.30pm, this session is being delivered by Rebecca Smith, who is an experienced Event Technologist who works within Zurich’s UK Events Team. To register, please visit this link and complete this short online registration form. You can find out more about the event below.

During the session, she will be covering the following:

  • Overview of process and timelines of creating a virtual event

    • Creating your communications and registration form
    • Choosing a platform – whether to use Teams Live or Teams Meeting
    • Preparing for your event – connection tests / rehearsals, working document / timings, roles & responsibilities, consent
    • Producing your event – multiple screens, back up slides, back up producers
    • Post-event – email and feedback
  • Automating the Process

    • Focussing on how to automate confirmation email sending from Forms responses using Microsoft Office 365 – Power Automate Application.


Whilst Rebecca isn’t an IT specialist on Office 365, she will be able to answer any questions based on her own experiences in her role.


To register, please visit this link and complete this short online registration form.

Please Note:

Access to Microsoft 365 applications vary depending on your subscription and security settings. It may be worth checking what applications you have access to prior to this session, however we hope that there will be parts that will be relevant to all. Applications ideally required are:

  • Microsoft Forms
  • Microsoft Outlook
  • Microsoft One Drive
  • Microsoft Excel
  • Microsoft Power Automate

Fundraising Bulletin #9 – Updates on Public, Corporate, Trusts and Public Sector Funding

The latest fundraising bulletin on public, corporate, public sector and trusts funding is now available.

Welcome to the latest funding bulletin. In this edition we are providing an update on our partnerships with Sky and with Cadbury, our legacies fundraising, details of a new grants programme for local Age UKs funded by Sport England, and a new opportunity to support older seafarers across the UK. There are also details of other new grant funding opportunities open to local Age UKs, and a reminder of some previously featured grants.

May Finance Network Meeting – Save the date

Please save the date for the next Finance Network Meeting on 26th May from 11:00am to 12:30pm.

The next Finance Network Meeting, “Managing Reserves, and consideration of reviewing costings“, is scheduled for 26 May, from 11:00 to 12:30. This meeting will cover the vitally important issues of managing reserves, revising reserves policies and reassessing costings models in the light of changed financial positions. Please save the date in your calendars for now and we will send round a sign-up link soon. Read on to find out more about the content of this session.

We are fortunate in having secured the services of Jill Halford, Head of Charities at BDO, to present on Reserves. In a recent article in Charity Finance, Jill said that in her view, financial forecasting and reserves planning has improved during the pandemic.

‘What has been really good is the interplay between budget setting, reserves policies and cashflow forecasting. However, there is a massive nervousness that when support such as furlough grants and other COVID emergency funding stops, we’ll be in a recession like we have not seen in a long, long time, if ever. It is undoubtedly going to be a tough few years.’

Jill Halford, Head of Charities, BDO

Jill’s CV includes over 20 years’ experience advising charities. She is an external audit partner at BDO, specialising in audit and advisory work (especially governance reviews), an ICAEW charities committee member, member of the Charity Finance Group (CFG), an experienced tutor, and she runs training courses for charity finance professionals including Civil Society and CFG.

As in previous events, this session will have an interactive element where you will be able to ask questions and participate in a general discussion.

We also plan to present a shorter session looking at the need to be very careful in reassessing costing models in the wake of the pandemic financial impact. I think we can all expect ‘statutory’ funding (from LAs, CCGs, NHS, etc.) to be in much shorter supply, not only in this current financial year but most probably in the next few years, and commissioners are going to be setting very tight parameters for funding service provision. Funds on offer are likely be set at the bare minimum, so it is vital that before submitting tenders, Partners have satisfied themselves that the price they are offering is sufficient to achieve full cost recovery and where it is not, that they have sufficient reserves or surplus income, to subsidise shortfalls. Accepting a shortfall position for a year might be acceptable but locking the organisation into a shortfall for two or three years could be untenable.

Again, we will welcome questions and participation in the discussion.

The Webinar will be via Microsoft Teams and the link to register will be circulated nearer the time. For now, please reserve this date and time in your calendars, and please share this information with anyone in your organisation who would like to attend, including trustees.

Developing Digital Inclusion Video Resources

Age UK’s Digital Services team are creating some video resources to help older people to get online and would like to know which topics would be most useful to your organisation.

In the next six months, Age UK will be developing some Digital Inclusion resources that can be used across the wider network. With guidance from representatives across the network, we’ve developed a strategy that will ensure that we can create resources that will be most useful to you and the older people that you support, in a timely way. Find out how you can have your say on the topics of some of these resources below.

The first resource that we will be focusing on will be a library of videos to inspire older people to explore different online activities. These videos are intended to be an introduction to the topic, for example what it is, why it might be helpful and what someone will need to get started. These videos could be pre-loaded onto a loan tablet or shown as part of a support session for example. These videos will be accompanied by more in-depth instruction guides which will be our next focus.

We will be choosing a few topics for the videos at first, and we hope to have an older person present them, to empower older people to take their first step on their digital journey. We would like to hear from the wider network about the topics that you think are most important and whether you know a tech savvy older person who has been supported by your digital services who would be willing to present.

If you have time, we would be grateful if you could complete this short survey by Wednesday 12th May to let us know:

  • Your five priority topics for the videos
  • If you, or anyone in your organisation, knows an older person who would be willing to present these videos. We’ll then get in touch with you to provide more information and determine whether they might be a good fit.

The survey should take 5 mins to complete.

If you have any questions or comments, please contact

Funding opportunity for Digital Inclusion work via Good Things Foundation

The Good Things Foundation are offering grants of up to £3000 to support digital and financial inclusion work via their Nobody in the Dark project.

Good Things Foundation has asked Age UK to share an opportunity for funding (up to £3000) for local Age UK partners to support digital and financial inclusion work via their Nobody in the Dark project. Any local Age UK partner seeking to apply for this funding will first need to be part of the Online Centres Network. If you are not already part of the network you will need to join here by 5pm on 27th April.  We appreciate this timing is tight, but this deadline has been given to us by Good Things Foundation. Full details about the grant can be found below.

The deadline for the grant application itself is 5pm on 7th May 2021. More information about the grant and the application process can be found in the document below:

Please note that Age UK has not been involved in the project up to this point but we want to ensure any local Age UK partners who are interested have the opportunity to apply. Therefore, if you’ve any queries about this please contact Jonathan Bradwell at the Good Things Foundation:

Age UK Summer Raffle 2021

The Age UK Summer Raffle opens soon! Find out how your organisation can get involved.

It’s not long until the Age UK Summer Raffle opens and you can now start ordering raffle tickets to sell to benefit your local Age UK. As with previous raffles, your local Age UK keeps 100% of everything you sell! Each Raffle ticket not only gives you the opportunity to raise money to benefit your local area, but also gives someone within your community the chance to win a great prize. Find out all the details below.

The prizes in the Age UK Summer Raffle 2021 are:

1st prize: £25,000 or a brand new Kia Niro7th prize: £300
2nd prize: £5,000 or a luxury holiday in Devon8th prize: £150
3rd prize: £2,500 or a BBQ and patio furniture9th prize: £100
4th prize: £2,00010th prize: £50
5th prize: £1,5002,500 x £10
6th prize: £1,0002,500 x £5
How does it work?

We provide raffle tickets, at no cost to you. You sell them and send the ticket stubs back to us. You then keep all the money from ticket sales to use in your local community. Remember – we only have a limited number of tickets for each raffle, so please make sure you place your order quickly or you might miss out.

  • Ticket orders must be placed by 7th May 2021
  • Tickets to be returned by 27th August 2021 (allow for transit time when returning tickets)
  • The closing date for raffle entries is: 3rd September 2021
  • The draw will take place on 10th September 2021 – winners will be published on the Age UK website:
How to order

To place your ticket order, email with all of the below information (please provide by 7th May 2021 – Unfortunately any orders received after this date may not be able to be fulfilled.)

  1. The number of ticket books you would like (Each ticket book contains 6 tickets, tickets are sold for £1 each)
  2. Please state if you would like posters to help advertise the raffle. Both A2 and A3 sizes are available. Please state clearly how many of each type you’d like.
  3. Your contact details

Please provide all of the above information or we will not be able to process your order. Your order will be sent out shortly after 1/06/2021 Age UK will send out raffle packs in the post shortly after. With your order, we will also send you a cover sheet and freepost address to return with your completed ticket stubs. Please recycle any unused or unsold tickets. 

If you have any questions or need any more information please do not hesitate to contact

Finance Update: How trustees can tackle fraud & cyber crime

Some resources for trustees to use to help with identifying and tackling fraud and cyber crime – including an upcoming webinar.

Back in October 2020, the Charity Commission said that charities had reported crimes worth £3.6m during a six-month period, to Action Fraud, the UK’s national centre for tackling fraud. The true scale of fraud against charities is believed to be much higher, as fraud is known to be underreported. Off the back of this, it warned trustees to strengthen their defences as it fears the pandemic has created environments – remote working and virtual activities and sign-off processes as examples – that are enabling charity fraud. Full guidance on how trustees can set about identifying and tackling fraud can be found below along with details of an upcoming webinar.

Guidance from Crowe LLP

Crowe UK LLP recently published comprehensive guidance on this – ‘Social Purpose and Non-Profit Organisations Fraud Risk Assessment’.

It sets out key questions for Boards to ask as a starting point in considering Fraud risk and then presents a more detailed Organisational Counter Fraud Checklist. It also includes a checklist of potential fraud risks by function and activity and is intended to help Board members to identify the types of operational fraud risks which may be relevant to the organisation.

Finally, it highlights a set of questions from the National Cyber Security Centre (NCSC) publication “10 Steps to Cyber Security” to assist Boards with their existing strategic-level risk discussions on cyber security and specifically how to ensure the right safeguards and cultures are in place.

Additional Resources

There are a wide range of guidance, polices and procedure templates, checklists, manuals, and videos to help you from a variety of sources. Age UK’s Finance Team have collated this guidance in the document below:

Upcoming Webinar on Fraud

Following the release of this guidance, Crowe are also running a webinar titled Prevention and cure: good governance and legal redress for charities dealing with fraud. This will take place on Wednesday 12 May 2021 at 9.30AM. For further information and to register to attend please use this link.

Sources of support for local partners – refreshed for Spring/Summer 2021

As we slowly emerge from lockdown, the Quality and Transformation team have updated their guide to the help and support available to local partners.

As we all cautiously approach the gradual easing of lockdown restrictions, the Quality and Transformation team wanted to remind local partners of the help and support that is still available to them. They have had a spring clean and updated the guide below which draws together a range of useful resources which can either be accessed directly (via this site, The Loop or through external organisations) or by contacting your Regional Link.

Click below to download the guide:

Contact details for Regional Links are listed in the guide but if you have any questions, comments or concerns please email