Get Safe Online’s “Safe Online Banking” Campaign

Get Safe Online have provided a social media pack for any organisations interested in spreading the word about their Safe Online Banking campaign.

August sees the launch of Get Safe Online’s “Safe Online Banking” campaign to ensure that we’re all using internet and mobile banking safely and responsibly. They’ve provided a social media pack which you may wish to use to spread the word amongst your networks. You can find out full details below.

Going online – whether via banks’ websites or apps – is the UK’s favourite method of banking, bringing many benefits over in-branch banking, with instant account checking, payments and money transfers. This month’s campaign provides advice on ensuring that we’re all using internet and mobile banking safely and responsibly.  

Get Safe Online have shared a wide range of suggested tweets and posts on different aspects of this month’s awareness campaign, along with some photos and infographics which you can download below:

Age UK Campaigns Calendar – Third Quarter 2022

The latest Age UK campaigns calendar is now available! It contains details on the influencing work Age UK will be focusing on in the third quarter of 2022 – including how you can get involved.

The latest Age UK campaigns calendar is now available below! Covering national influencing activity by Age UK and upcoming awareness campaigns across July – September, this edition includes details of our upcoming work on social care reforms, the cost of living, and some key legislation and policy changes coming from the Government.

Please note: much of this iteration of the Campaigns Calendar was written before the Prime Minister resigned and the contest for the new leadership of the Conservative party began. As such, these timings are subject to change. Please keep an eye on the daily Signpost emails for updates on our Campaigns and Influencing activity. If you would like to sign up for Signpost emails please use this form.

If you have any questions about our upcoming campaigning and influencing, or if you have any suggestions for future editions of the campaigns calendar, please get in touch with Luke Pilot: luke.pilot@ageuk.org.uk.

The Calendar is available to view and download below. We’ll also host in on our Campaigns Hub here.

Introduction to the Charity Quality Standard – New video now available!

Following the launch of the latest version of the Charity Quality Standard, there’s a new video available to provide a full introduction to the assessment.

In June, we held a series of webinars to ‘launch’ the latest version of the Charity Quality Standard (CQS). We have since developed a video that provides a full introduction to the CQS and how it will be assessed, talking you through each element in detail and providing you with links to the guidance. The video also includes FAQs from the webinar sessions so you can hear the answers to the questions people asked. To watch the video, please click here and to review the slides, please click here.

Reminder: July 2022 Finance Network Meeting – ‘Charity Reserves’

The next Finance Network Meeting will take place on Wednesday 20th July from 11:00 to 12:30 and will focus on the topic ‘Charity Reserves’.

This is a quick reminder that the next Finance Network Meeting will take place on Wednesday 20th July from 11:00 to 12:30. Katie Cooper (Associate Director in the Business Restructuring team) and Lucy Rowley (Senior Manager in the Not for Profit Audit team) from BDO LLP will take an in-depth look at ‘Charity Reserves.’ Find out full details below, including how to book your place.

All Brand Partners need to develop a policy on reserves which establishes a level of reserves that is right for the charity and clearly explains to its stakeholders why holding these reserves is necessary.

A reserves policy provides assurance that the finances of the charity are actively managed, its activities are sustainable and is an essential cornerstone of financial management and governance.

The presentation will focus on the following areas:

  • The importance of free reserves and how to calculate them;
  • Understanding charitable funds and managing restrictions;
  • Developing a tailored reserves policy (including examples);
  • Completing a going concern assessment; and
  • Proactive monitoring of reserves and red flags to watch out for.

This will be an opportunity for colleagues from across the network to reaffirm and update their knowledge, develop their thinking and to raise questions on this important topic with the team at BDO.

Book your place!

To register your attendance, and / or to subsequently receive a copy of the recording of the event and the slides, please simply send an email to John.Fox@ageuk.org.uk  with your name and role title, the name of the Brand Partner you are representing and the email address to which the follow-up material should be sent.

We would be grateful if you could confirm in your email whether you will be attending on the day or just requesting access to the meeting recording and supporting slides – thank you.

The session is open to all relevant management, staff and trustees in Local Age UKs and Cymru Partners. So please share this information with colleagues in your organisation who you feel would be interested in attending.

July 2022 Finance Network Meeting – ‘Charity Reserves’

The next Finance Network Meeting will take place on Wednesday 20th July from 11:00 to 12:30 and will focus on the topic ‘Charity Reserves’.

The next Finance Network Meeting will take place on Wednesday 20th July from 11:00 to 12:30. Katie Cooper (Associate Director in the Business Restructuring team) and Lucy Rowley (Senior Manager in the Not for Profit Audit team) from BDO LLP will take an in-depth look at ‘Charity Reserves.’ Find out full details below, including how to book your place.

All Brand Partners need to develop a policy on reserves which establishes a level of reserves that is right for the charity and clearly explains to its stakeholders why holding these reserves is necessary.

A reserves policy provides assurance that the finances of the charity are actively managed, its activities are sustainable and is an essential cornerstone of financial management and governance.

The presentation will focus on the following areas:

  • The importance of free reserves and how to calculate them;
  • Understanding charitable funds and managing restrictions;
  • Developing a tailored reserves policy (including examples);
  • Completing a going concern assessment; and
  • Proactive monitoring of reserves and red flags to watch out for.

This will be an opportunity for colleagues from across the network to reaffirm and update their knowledge, develop their thinking and to raise questions on this important topic with the team at BDO.

Book your place!

To register your attendance, and / or to subsequently receive a copy of the recording of the event and the slides, please simply send an email to John.Fox@ageuk.org.uk  with your name and role title, the name of the Brand Partner you are representing and the email address to which the follow-up material should be sent.

We would be grateful if you could confirm in your email whether you will be attending on the day or just requesting access to the meeting recording and supporting slides – thank you.

The session is open to all relevant management, staff and trustees in Local Age UKs and Cymru Partners. So please share this information with colleagues in your organisation who you feel would be interested in attending.

Census Data now Available on LG Inform

The latest LG Inform newsletter is a 2021 Census special, which is now available for you to view. Find out full details below.

Age UK contracts with the Local Government Association to provide access to the local statistics tool “LG Inform” for all Age UK Partners. The tool is available here. Following the recent publication of the first results from the 2021 Census, LG Inform has uploaded this data into their system and shared full details in their latest newsletter. You can view the full newsletter here. If you have any questions, or want to discuss the LG Inform tool, please email localstatistics@ageuk.org.uk.

Loneliness Awareness Week – Resources to tackle loneliness all year round

Following on from Loneliness Awareness Week, here are some resources to help local Age UKs to continue tackling loneliness all year round!

Thank you to everyone who helped to make Loneliness Awareness Week a success! Following on from last week, there are some fantastic resources now available to support your regular work. Find out full details below.

The resources available cover a whole range of topics, including:

  • Supporting low-income households to overcome loneliness
  • Social prescribing to tackle loneliness
  • Loneliness in the workplace

Available Resources

1. Webinar – Tackling Loneliness at its Roots

If you missed our webinar, Tackling Loneliness at its Roots: how can we best support low-income households to overcome social isolation?, you can watch it here.

Thanks again to Jenny Paton from Age UK Wirral for an excellent presentation on their work tackling loneliness in conjunction with their local hospital trust, this is definitely worth a watch.

2. Social Prescribing Materials

If you’re working on or interested in social prescribing, you can access some great material from our resource drive here.

We worked with other organisations tackling loneliness through social prescribing to pool resources, and have collated some really helpful Guidance and Top Tips and Research and Evidence material.

3. Workshop – Loneliness in the Workplace

If you missed the workshop on loneliness in the workplace, take this opportunity to look at some of the material presented and think about what you can do to support staff and colleagues who may be experiencing loneliness.

You can access these resources here.

4. Loneliness Minister’s Visit to Age UK Herefordshire & Worcestershire

And if you haven’t already, read more here about the Loneliness Minister’s visit to walking football in his constituency at Age UK Herefordshire and Worcestershire last Friday.

A huge thank you to everyone who worked to make the visit such a success.

If you have any further questions, please contact Rhianon.Steeds@ageuk.org.uk.

Age UK’s Influencing Work During Carers Week and Loneliness Awareness Week 2022

With Carers Week and Loneliness Awareness Week both falling in June, here’s a roundup of Age UK’s influencing work across both weeks.

It’s been a busy month for the whole Age UK Network, with both Carers Week and Loneliness Awareness Week following each other during June! As you know, both weeks are major opportunities to raise awareness of these issues and to highlight the important work that is being done, and more that could be done, to tackle them. Read on to learn about some of the central influencing opportunities we engaged in over these two weeks:

Carers Week – Ensuring Carers Feel Visible, Valued & Supported

Carers Week is delivered by Carers UK alongside Age UK and other charity partners as a celebration of the huge contributions of unpaid carers. This year, the campaign also focused on highlighting the impact of the pandemic on unpaid carers and calling on the Government to create and fund a Recovery & Respite plan.

Age UK’s role is to highlight the role of older carers and ensure the support they need is recognised. As well as arranging for two campaigners to speak with the Minister for Care and the Shadow Minister for Care during online calls, we also attended the Carers Week Parliamentary drop-in for MPs on 8th June.

Norman Philips, who cares for his wife, and Rasila Mehta, who cares for her sister, joined Age UK at the event and spoke to over 21 MPs and Peers about their experiences and the support they need to meet the demands of their roles as older carers. Alongside the more than 6000 campaigners who wrote to their MPs, Norman and Rasila demonstrated just how reliant the Health and Care sectors are on unpaid carers and made a very clear case for the need for immediate Government support.

You can read more about Carers Week and the Recovery & Respite plan here.

Norman Philips, Age UK’s Senior External Affairs Manager Eorann Lean, and Rasila Mehta

Loneliness Awareness Week – Tackling Loneliness with the Minister

We started the week with a webinar, chaired by Darren Henry MP, on supporting those on low incomes to overcome loneliness. We had a fantastic presentation from Jenny Paton at Age UK Wirral on their work with their local hospital trust.

To mark the end of Loneliness Awareness Week, Nigel Huddleston, the Minister responsible for tackling the loneliness agenda, joined a game of walking football in his constituency at Age UK Herefordshire and Worcestershire last Friday.

He got to see first-hand an example of the amazing work the Age UK Network does to tackle loneliness across the country. Walking football is a great way for players to socialise, while staying active at the same time.

The team spoke with the Minister about why playing means so much to them. Richard told him:

“I’ve made new friends and gotten to know more people. We all stop for a coffee after and have a chat. For those who are getting on or may have lost a partner, it helps with socialising. If someone doesn’t turn up for a few weeks, we reach out on our WhatsApp group.”

Richard, a regular walking football player

The Minister was happy to get stuck in and have a kick about with the team. It’s safe to say he thoroughly enjoyed himself and was very impressed with Age UK Herefordshire and Worcestershire, saying later:

“it was great to see their inspiring work helping older people make new friends while having fun and getting exercise.”

Nigel Huddleston, Minister for Sport, Tourism, Heritage and Civil Society

You can read more on the Age UK Discover blog and see some lovely clips of the visit on the Department for Culture, Media and Sport’s twitter feed below:

Thank You!

We are deeply thankful to all our campaigners and all the local Age UKs who support unpaid carers and deliver services essential to tackling loneliness in older people. This work is essential for supporting the older people who need us most. Age UK will of course continue campaigning for them, to make sure they get the support they need.

If you have any questions about our campaigning work, please get in touch – luke.pilot@ageuk.org.uk.

A Guide to the Brand Partner Portal Week 6 – Future Functions and New Developments

The final part of our six-part series “Everything You’ve Ever Wanted to Know About the Brand Partner Portal” covers how the portal might develop in the future.

Welcome to the final week of our Brand Partner Portal (BPP) overview! We hope that you have found this series useful and have a better understanding of the different ways that the BPP can help us all work together. If you missed any of the previous updates, you can find them here. This week, we’re looking at how the portal might develop in the future and what new functions are coming on board. So, here’s a little glimpse into the future of the BPP…

Programmes

We have added a new tile to the Home page called Programmes, which will go live in July 2022. The first function in the new Programmes section will be for the Warm Homes programme. This will be a new area where partners can easily upload your monthly reports onto a secure database. The team have also moved all the programme guidance into this section of the portal which means you will no longer need to use the filesharing programme “Box” to access this material. 

If you are interested in delivering the Warm Homes programme, please click here to find out how to submit your application before Tuesday 5th July. The Warm Homes project team will be sending out more information and training will be provided closer to the rollout of Scheme Year 12. Please send any questions about this to warmhomes@ageuk.org.uk. 

We will be looking at how other programmes can utilise the BPP in the future for similar activities.

Reporting

We are currently working hard to put reporting in place that will help us and Partners to develop a better understanding of the Services that are offered across the Network. These reports will be created automatically by using the Services content that partners are inputting as they integrate their websites with the BPP (more on this in Week 3’s article here). So, a huge thank you to all brand partners that have already gone through this process. We should have a third of all partners integrated by the end of the summer.

If you are not yet signed up to a Website Integration sprint (where we support you to put your Services/Shops content into the BPP), please get in touch with us at portalaccess@ageuk.org.uk. We currently have space available on Sprints 5 and 6.

Website Integration of Events and Activities

A handful of brand partners joined us as we tried to bring the Events and Activities function online for Website Integration. Unfortunately, we had to move that feature back into development for some fixes, but the good news is that the bugs have now been fixed.

We will shortly be getting in touch with some brand partners to ask you to help us test out this functionality before we release the new feature. We’re hoping to be able to test this across the summer and roll out the new feature to partners from Sprint 4 in September.

Local Directory

We believe that by the end of Summer 2022, we will have enough partners who have integrated their websites with the BPP to allow us to switch on our new local directory.

What this means in practice is that visitors to the Age UK website will be able to search for services and shops in their postcode area and receive results from local partners’ websites based on the information those partners have input into the portal. When a user clicks on the search results, they will be taken directly to the integrated brand partner’s website.

If you have not yet been part of a web integration sprint, we will have messaging in place to provide users with the Age UK/Age Cymru in their area so they can visit your website or ring your office. Once a partner completes a website integration sprint, their services and shops will also be searchable on the national site.

Bulk Ordering

Some of you may have spotted a tile on the home page called Bulk Ordering. This function will allow brand partners to order information guides from our fulfilment centre in Warrington. Some examples of Information Guides include Caring for Someone with Dementia; Power of Attorney; and Save Energy Pay Less. We don’t currently have a launch date for the Bulk Ordering system, but we will keep you posted on progress.

Moving Forwards

Although we’ve come to the end of this epic six-part series, we will continue to send you updates as the BPP develops. You can always come back to this series here and if you ever have any questions about the different functions, you are always welcome to contact me on alisa.yingling@ageuk.org.uk.

Best wishes,

Alisa Yingling
Programme Manager

Brand Partner Portal
Age UK

Cancer Support e-learning Resources from Macmillan

Macmillan have shared a set of e-learning resources to support older people who are living with cancer, which Brand Partners may wish to access.

Macmillan have been in touch with Age UK to see how we can work more closely together, by sharing the knowledge and resources we each have. Macmillan are in the process of revamping their e-learning offer but, in the meantime, have suggested that we in the Age UK Network might find the below resources helpful, given that many older people are living with cancer.

Please do feel free to share the links below with others who may be interested. We will continue the conversation and explore how we can develop the partnership further. Please contact Alison Ingram (alison.ingram@ageuk.org.uk) with any queries.

Access the e-learning resources below: