Age UK Campaigns Calendar – First Quarter 2022

Age UK’s External Affairs Team has compiled a campaigns calendar with details on influencing work Age UK will be focusing on in the first quarter of 2022 – including how local partners can get involved.

In response to requests from the network, the Age UK External Affairs team has compiled a campaigns calendar for the first quarter of 2022! The calendar contains details on areas of influencing Age UK will be focusing on from January until March, including how local partners can get involved. Read on for full details and to access the calendar.

This edition includes details on:

  • The Cost of Cold
  • Social Care
  • Access to Banking
  • Upcoming awareness campaigns

We intend to produce an updated calendar for every quarter, to help with planning some of your influencing and campaigning for the months ahead. If you would like support influencing on these campaigns in your local area, or on any other campaigns, please get in touch with Luke Pilot, Campaigns Officer (Local Influencing).

Feedback on the calendar and its contents is also very welcome. If you have any thoughts or ideas on what should be included next time, please contact

The Calendar is available to view and download below:

Creative Later Life Newsletter – January 2022

The latest edition of the Creative Later Life Newsletter is now available for partners to read.

The latest Creative Later Life e-newsletter is now available to read. As always, the newsletter offers a flavour of what is free, accessible and available online to everyone who wants to get creative this month. The January edition features details of this year’s Age of Creativity Festival, the Arts in Care Homes project, the Art by Post project and a whole host of resources. Click here to view the Creative Later Life newsletter.

Safeguarding Knowledge Share – Upcoming Live Events

Age UK’s Safeguarding team are running 4 lunchtime drop-in sessions covering a variety of different topics associated with safeguarding.

Age UK’s Safeguarding team are running 4 lunchtime drop-in sessions aimed to enhance knowledge and understanding of different topics associated with safeguarding. These sessions are open to all Age UK Network staff and will be delivered live on Microsoft Teams. Each session will also be recorded so that you can view them later. Find out full details of each of the live events below. Please note: You don’t need to book your place at the events, just use the links provided below to join on the day. We will send reminders via Signpost ahead of these sessions too.

13:00-14:00 | Wednesday 2nd February | Safeguarding language

Do you know what an IMCA is? Who works in a MASH? What a section 42 enquiry is?

Working across different organisations can be tricky at the best of times, but when we all use different language and acronyms, it becomes harder still.

This session aims to help you learn more about the different terms used by partners working in social care and safeguarding.

Click here to join the event on the day.

13:00-14:00 | Wednesday 2nd March | Domestic Abuse Myths and Stereotypes

The Domestic Abuse Act came into force in 2021 and – despite this legislation encompassing victims and survivors of all genders, ages and sexualities – older survivors often go unrecognised.

This session will help to dispel some of the common myths surrounding the characteristics of primary victims and survivors of domestic abuse. We will highlight some of the work we are doing at Age UK to raise the profile of older people experiencing domestic abuse and the challenges they face.

Click here to join the event on the day.

13:00-14:00 | Wednesday 6th April | The role of the Local Authority

Are you confident in contacting a local authority and be able to speak with the team you need to?

Accessing social care teams can be tricky. If you’ve tried before, you’ll probably have already experienced being put through from a contact centre to a duty worker and then on to a case worker.

In this session we’ll help you to understand who does what and who to speak with to help you get the advice and action you need.

Click below to join the event on the day

13:00-14:00 | Wednesday 8th June | Understanding Mental Health

1 in 4 people experience a mental health problem each year in the UK.

It’s important that we understand what this means for those with mental ill health and what we can do to support them.

This session will provide some information to increase your knowledge, so that we are better equipped to understand and support our colleagues and beneficiaries who may be impacted. We will also discuss treatments and the support services available.

Click here to join the event on the day.

If you have any questions about any of these sessions, please contact:

Local Statistics Tool “LG Inform” – Survey on usefulness to Partners

With the contract for the local statistics tool “LG Inform” up for renewal, Age UK is running a survey to hear from Partners whether LG Inform is useful or not.

Age UK contracts with the Local Government Association to provide access to the local statistics tool “LG Inform” for all Age UK Partners. LG Inform allows Partners to access statistics from multiple sources in one platform, from population to economic to social care data. The tool is available here. The contract for the provision of LG Inform is up for renewal and Age UK is keen to hear whether Partners feel this is a valuable tool or something that is not useful. We would be grateful if you could complete the quick survey here to let us know. The survey will remain open until 21st January.

If you have any questions or want to discuss the LG Inform tool, please email

Covid-19 Update: Latest Briefing | Vaccine FAQs | Priority Vaccination Letter for Carers | Antiviral Treatment Trial

There’s lots of information in this latest Covid-19 update, including the latest briefing and vaccine FAQs. There’s also a priority booster vaccine letter for carers, and information on a new antiviral treatment trial.

This Covid-19 update covers the release of the latest Covid-19 Briefing from the Health Influencing Team, which can be downloaded below along with the latest FAQs about the Covid-19 vaccine. There’s also information on priority vaccinations for carers, including a letter from DHSC which can be given to unpaid carers or care staff without other ID to use as proof of status. Lastly, there’s some information about a study that the NHS is rolling out to trial new antiviral treatments for coronavirus. Full details on all of these topics can be found below.

Latest Covid-19 Briefing & Vaccine FAQs

The latest Covid-19 Internal Briefing is available for you to download below along with the latest FAQs on the Covid-19 Vaccine. The Briefing contains information on the Omicron variant along with some upcoming key dates. The vaccine FAQ covers questions recently asked by Brand Partners on the topic of vaccination and their obligations as employers.

Both documents are for internal use only.

Priority booster vaccinations for paid and unpaid carers

Care staff and unpaid carers should be given priority at vaccination sites in order to get their booster jab. Please find below a letter from DHSC which can be given to unpaid carers or care staff without other ID as proof of status. We encourage you to download and share this letter with any relevant contacts across your networks to ensure that all frontline health care workers, social care staff, and unpaid carers can access a booster jab with as much ease as possible. Thank you.

New NHS Study into Antiviral Treatments for Coronavirus

Age UK’s Health Influencing Team have also been asked to raise awareness about a study that the NHS is rolling out to trial new antiviral treatments for coronavirus. Antivirals are a treatment usually taken in the early phase of an illness as soon as symptoms are detected, they aim to contain the virus and prevent it from progressing into a more serious illness.

Eligible patients will be contacted by the study team or a local healthcare professional to consider enrolling in the study, so we wanted to let you know about the study in case you receive any questions from those you work with.

This is not a medical trial, these treatments have already been approved by the MHRA as the medical regulator as safe and effective. The aim is to see whether prescribing the drugs as standard to some groups of patients when they test positive for coronavirus can help significantly reduce the number of people who need hospital care.

There are two possible treatments available:

  • The PANORAMIC national study is trialling oral antiviral drugs that can be taken at home. Anyone over the age of 50, who has been diagnosed with coronavirus within the last 5 days and has active symptoms, can volunteer to get involved. Antiviral drugs will be sent directly to people’s homes and individuals will be supported by a remote medical team. Care home residents are also eligible to participate and some care homes are working directly with the study organisers.
  • In addition, the most high risk patients are proactively being offered direct access to intravenous antivirals. These drugs are administered in hospital via a drip and are only available to those groups. Eligible potential patients will receive a letter or email explaining the trial and providing more information on how they will be contacted to participate if they test positive. Individuals who meet the criteria but have not been contacted can ask to be included via their GP or consultant.

The briefing below provides more information on the study, the treatments and eligible patients:

New Age UK Research Report – Loneliness and Covid-19

Age UK’s new report, Loneliness and Covid-19, looks at the factors driving loneliness during the pandemic and makes recommendations for the Government on how best to tackle this.

Age UK’s latest research has found that around 1.4 million older people are expecting to feel lonely this Christmas. Our new report, Loneliness and Covid-19, looks at the factors driving their loneliness and makes recommendations to the Government on how best to tackle this. Click here to read the report. If you’d like to find out more about our loneliness influencing work please email Luke Pilot,

City Arts release free mindful art activity booklet

City Arts have produced a free mindful art activity booklet to reduce isolation, as part of their Create to Connect project. You can download the booklet here.

City Arts have produced a free PDF activity booklet to download as part of their ‘Create to Connect’ project. The specially designed booklets detail art activities that people can do at home, or in a group. City Arts have created these booklets to help combat social isolation and they are designed to be used by people who have not done much art before – although they can be adapted to push skills a little further, should you wish to. Click here to download the booklet or read on to find out more.

Twelve different artists contributed to the book. It includes creative activities focused on mindfulness, painting, drawing, making, writing and storytelling. People can compile their own version of NASA’s Golden Record! Construct a 360 degree illustration! Make a puppet using household recycling!

Click here to view and download the booklet on the City Arts website.

Create to Connect is a project designed to reduce isolation for people aged 55 and over. Artists created a series of resources that older adults could access from the safety of their homes. An addition to art packs, they have included live online workshops and video tutorials.

Creating a Warm Welcome – learning toolkit from the Ageing Better programme

Learning from the Ageing Better programme has produced some useful guidance on how organisations can create a warm welcome for the older people they are supporting.

The National Lottery Community Fund provided funding worth £87 million over a 7-year period to organisations across the country to tackle social isolation and loneliness. There has been a huge amount of learning gained from that programme, including insight as to how organisations can create a warm welcome for the older people they are supporting to take part in activities and remain connected in their communities. You can find the full toolkit below, along with an insights pack from a recent event on this subject.

You can access the Warm Welcome toolkit here. 

Insights Pack

In addition, an event was held on 14th October to gather together thoughts and ideas from participating organisations as to the implementation of this approach. The feedback from that event is summarised in the insights pack here

This learning may be useful for local Age UK partners when thinking about how they welcome older people into their services.

Contact Details

If you’ve any queries on this please contact Alison Ingram –

New Charity Commission Guidance on Safeguarding

The Charity Commission has revised two safeguarding guidance documents. Find them both below along with some additional information on safeguarding policy and procedures.

Last week, the Charity Commission published two revised guidance documents to support charities and trustees to consider the actions they need to take to safeguard people and protect them from harm. Links to the two documents are below, along with a benchmarking template that you can use if you wish. There is also additional guidance on the role of a Caldicott Guardian as well as further information on safeguarding policy and procedures.

The two revised documents from the Charity Commission are:

We have taken the recommendations from this document and created the attached ‘benchmarking template’. Age UK has used this to consider where we are against the recommendations; identify priority actions; and reassure Trustees about our work in this area. You may want to use this template to complete a similar exercise for your organisation.

Caldicott Guardian Guidance

If you receive funding from the NHS, a Local Authority or other public body to deliver health, care or carer support programmes of work, you may need to appoint a Caldicott Guardian.

A Caldicott Guardian is the conscience of an organisation, their role is to keep people’s data safe and to help guide decision making in relation to the way private, confidential information about patients and service users is used.

The attached guidance below provides further information about which organisations must appoint a Caldicott Guardian, any organisation that the guidance applies to is encouraged to be compliant by 2023.

An e-learning module on the role of the Caldicott Guardian has been created and can be accessed via this link. You should be able to access this for free if you provide services on behalf of the NHS. Most Local Authorities will also provide training for Caldicott Guardians.

Safeguarding Policy and Procedures

Following a recent audit of some local partner safeguarding policies and procedures, it was found that some did not reflect best practice or most up-to-date legislation.

All policies and procedures should:

• Reflect the Care Act 2014 rather than No Secrets (2000), this includes the definitions and language within the documents. For example, the term ‘vulnerable adult’ should be replaced with the term ‘adult at risk’ and the definition of an adult at risk should be taken from the Care Act.
• Include all 10 types of abuse and neglect
• Make reference to making safeguarding personal and the importance of listening to the voice and opinion of the adult at risk.
• Refer to the local authority processes and procedures.
• Include information on safer recruitment or refer to related policies such as DBS and recruitment policies.
• Include information on how to support with wider issues as listed by the Charity Commission such as bullying and harassment or include links to specific policies on these themes.

The SCIE website has useful information or if you would like some assistance with reviewing and updating your policy and procedures, please contact me by emailing

Sources of Support for Local Partners – Latest Information

Age UK’s Quality & Transformation Team have shared an updated sources of support guide for Autumn/Winter 2021-22. Find out full details below.

As we face another challenging winter, the Quality and Transformation team wanted to remind local partners of the help and support that is still available to you. The team have updated the guide below which draws together a range of useful resources which can either be accessed directly (via this site, The Loop or through external organisations) or by contacting your Regional Link. Contact details for Regional Links are listed in the guide but if you have any questions, comments or concerns please email

The full guide can be viewed or downloaded below: