A Royal Tea!

Age UK recently hosted an afternoon tea with Their Majesties The King and The Queen Consort. Find out all the details below, including the press release about the event.

Last week, Age UK was delighted to welcome Their Majesties, The King and The Queen Consort to an afternoon tea to meet with some of our local service users and volunteers as well as colleagues from our Telephone Friendship Service, The Silver Line Helpline, Age UK Norwich, and Age UK’s Colchester shop.

The event, which took place at Colchester Library, was part of a wider royal visit to mark Colchester’s recently awarded city status.

You can read our full press release on the event here.

“It was a fantastic day, which Age UK was thrilled to host. The support of our volunteers is crucial when it comes to helping older people, so this was a great way to celebrate the work of those in the Colchester area and to meet our local service users.”  

Paul Farmer, CEO, Age UK

“The event was so well organised, and it was a great opportunity to meet people from Age UK national services, volunteers from Age UK’s Colchester shop, and of course our special guests. Considering the occasion, the atmosphere felt quite relaxed and informal. Certainly, a very different and memorable day!”

Jo Willingham, Information, Advice & Welfare Manager, Age UK Norwich
His Majesty The King, and Age UK's CEO Paul Farmer laughing with guests at the afternoon tea.

His Majesty The King and Age UK’s CEO Paul Farmer both meeting with guests at the afternoon tea. (Photography credit: Graham Lacdao)

Upcoming webinar from Grey Matter Learning

Partners who use the Grey Matter Learning platform for your e-learning may wish to attend our upcoming webinar on Tuesday 21 March. Find out all about it below.

Many Partners use the Grey Matter Learning platform to access e-learning content for your staff and volunteers – including a range of Healthcare and Social Care information. We’re pleased to be partnering with Grey Matter Learning to run a webinar to tell you more about the platform and new courses available this year. Please read on for full details.

This webinar, hosted by Grey Matter Learning, explores the existing training courses, new courses, and platform improvements that are coming up this year. The team will also be able to talk to you about managing your users on the platform.

The date for this webinar is Tuesday 21 March from 10-11am. 

If you are interested in attending, please email training@greymatterlearning.co.uk.

Available E-learning for Partners

For a number of years, Age UK has provided a range of e-learning options to support Partners’ delivery of training online to your staff and volunteers.

This includes the Age UK e-learning Platform and Grey Matter Learning – find out all about both training platforms, including how to access them, here.

Book your place at the Quarterly Loneliness Forum!

The next meeting of the Quarterly Loneliness Forum will take place on Thursday 20 April from 14:00-15:30. Find out how to book your place.

Following on from the Loneliness Community of Interest, Age UK’s Service & Business Improvement Team have set up a Quarterly Loneliness Forum. Partners are invited to join our next discussion on how various methods could be implemented in your local Age UK to address loneliness. Find out more, including how to book your place, below.

The Forum will be focussing on:   

  • Providing an update on Age UK’s recent work  on loneliness
  • Understanding various types of Loneliness Scales 

The Forum will take place on Thursday 20 April from 14:00-15:30.

We Are Undefeatable Webinar – February 2023

Find out how you can get involved in We Are Undefeatable’s first campaign burst of the year by attending their February webinar.

Join the We Are Undefeatable Campaign team for their February webinar on Thursday 23 February at 10:00am, to hear about their plans for the campaign in 2023. Click here to register, or read on for full details.

The team will be explaining how you can get behind the first campaign burst of the year, provide an update on their latest research and insights, and you will hear from a guest speaker from one of the campaign’s charity partners on how they are bringing the campaign to life. Sign up below:

Please note: this event is for campaign supporters and stakeholders. Feel free to share this event with your colleagues and organisations you work with, however it should not be shared on external social media platforms.

You can also sign up to the We Are Undefeatable supporters hub to receive campaign news and updates via email.

Reminder: Book your place at next week’s Finance Network Meeting on VAT

Find out all the details of next week’s Finance Network Meeting, including how to book your place! The session takes place on 15 February 2023 and covers the topic VAT.

This is a quick reminder that the next Finance Network Meeting will take place on Wednesday 15 February from 11:00 – 12:30. Staff from Crowe LLP will be updating on all things VAT, including highlighting the most important issues to consider. Read on for full details or click here to book your place.

With its ever-widening scope; constantly updated regulations and case law governing; plus the onerous demands of HMRC; VAT is notoriously complicated.

Whatever the size of the organisation, managing the charity’s VAT position requires a proactive and strategic approach to identifying opportunities and reducing risk. For example, are you confident, if your charity and any trading subsidiaries are not registered for VAT, that this is correct? Have you considered the VAT impact of any changes to your operations? Have you planned and budgeted for a regular review of your organisation’s VAT position? In certain circumstances VAT registration can be a financial benefit to the organisation, when charity shops are involved, for example.

To this end we would actively encourage all Local Age UKs, whether VAT registered or not, to attend our next Finance Network meeting on the 15 February 2023 (11AM start) when Crowe UK LLP, our Age UK VAT Helpline support provider, will be updating on all things VAT highlighting the most important issues to consider and covering topics they regularly receive enquiries on, including:

  • VAT registration; what counts towards the threshold?
  • The reverse charge
  • VAT reliefs for charities
  • Welfare Services; including specific services such as routine domestic tasks
  • Fundraising; when does exemption apply?
  • Charity shops; retail gift aid, sale of donated goods, sale of bought in goods
  • Business/Non-business activity
  • Partial Exemption Special Methods
  • How to correct errors
  • New penalty regime

Submitting Questions in Advance

There will be opportunity to ask questions on the day. However, if you have any particular questions that you would like answered or other areas of interest that you would like covered, subject to time allowing on the day, please send them to John.Fox@ageuk.org.uk . It would be helpful to receive these in advance, no later than close of play on Tuesday 7 February, and we will flag with Crowe so they can prepare appropriately.

Book your place!

To book your place at the meeting, or if unable to attend on the day, to request a copy of the slides and the recording, please click here.

Please share this information with colleagues in your organisation who you feel would be interested in attending and encourage them to do so.

You will see a brief confirmation on screen once you have submitted your registration form. You will not receive a confirmation email. The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way. So, please fill in the form using the above link, ensuring your contact details are correct, book out the time in your diary and watch out for the Teams meeting link email.

January 2023 Finance Network Meeting Recording

For this Finance Network Meeting we welcomed the return of Nick Wilkie, former charity chief executive and current chair who teaches and consults at The Centre for Charity Effectiveness at Bayes Business School. Nick presented on the subject: ‘In an outlook of increasing demand, spiralling costs and falling income, what can, should and must charity leaders do next?’

Click here to view the meeting recording.

Book your place at the February 2023 Finance Network Meeting!

Find out all the details of the next Finance Network Meeting, including how to book your place! The session takes places on 15 February 2023 and covers the topic VAT.

This is a quick reminder that the next Finance Network Meeting will take place on Wednesday 15 February from 11:00 – 12:30. Staff from Crowe LLP will be updating on all things VAT, including highlighting the most important issues to consider. Read on for full details or click here to book your place.

With its ever-widening scope; constantly updated regulations and case law governing; plus the onerous demands of HMRC; VAT is notoriously complicated.

Whatever the size of the organisation, managing the charity’s VAT position requires a proactive and strategic approach to identifying opportunities and reducing risk. For example, are you confident, if your charity and any trading subsidiaries are not registered for VAT, that this is correct? Have you considered the VAT impact of any changes to your operations? Have you planned and budgeted for a regular review of your organisation’s VAT position? In certain circumstances VAT registration can be a financial benefit to the organisation, when charity shops are involved, for example.

To this end we would actively encourage all Local Age UKs, whether VAT registered or not, to attend our next Finance Network meeting on the 15 February 2023 (11AM start) when Crowe UK LLP, our Age UK VAT Helpline support provider, will be updating on all things VAT highlighting the most important issues to consider and covering topics they regularly receive enquiries on, including:

  • VAT registration; what counts towards the threshold?
  • The reverse charge
  • VAT reliefs for charities
  • Welfare Services; including specific services such as routine domestic tasks
  • Fundraising; when does exemption apply?
  • Charity shops; retail gift aid, sale of donated goods, sale of bought in goods
  • Business/Non-business activity
  • Partial Exemption Special Methods
  • How to correct errors
  • New penalty regime

Submitting Questions in Advance

There will be opportunity to ask questions on the day. However, if you have any particular questions that you would like answered or other areas of interest that you would like covered, subject to time allowing on the day, please send them to John.Fox@ageuk.org.uk . It would be helpful to receive these in advance, no later than close of play on Tuesday 7 February, and we will flag with Crowe so they can prepare appropriately.

Book your place!

To book your place at the meeting, or if unable to attend on the day, to request a copy of the slides and the recording, please click here.

Please share this information with colleagues in your organisation who you feel would be interested in attending and encourage them to do so.

You will see a brief confirmation on screen once you have submitted your registration form. You will not receive a confirmation email. The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way. So, please fill in the form using the above link, ensuring your contact details are correct, book out the time in your diary and watch out for the Teams meeting link email.

January 2023 Finance Network Meeting Recording

For this Finance Network Meeting we welcomed the return of Nick Wilkie, former charity chief executive and current chair who teaches and consults at The Centre for Charity Effectiveness at Bayes Business School. Nick presented on the subject: ‘In an outlook of increasing demand, spiralling costs and falling income, what can, should and must charity leaders do next?’

Click here to view the meeting recording.

Book your place at the February 2023 Finance Network Meeting!

Find out all the details of the next Finance Network Meeting, including how to book your place! The session takes places on 15 February 2023 and covers the topic VAT.

The next Finance Network Meeting will take place on Wednesday 15 February from 11:00 – 12:30. Staff from Crowe LLP will be updating on all things VAT, including highlighting the most important issues to consider. Read on for full details or click here to book your place.

With its ever-widening scope; constantly updated regulations and case law governing; plus the onerous demands of HMRC; VAT is notoriously complicated.

Whatever the size of the organisation, managing the charity’s VAT position requires a proactive and strategic approach to identifying opportunities and reducing risk. For example, are you confident, if your charity and any trading subsidiaries are not registered for VAT, that this is correct? Have you considered the VAT impact of any changes to your operations? Have you planned and budgeted for a regular review of your organisation’s VAT position? In certain circumstances VAT registration can be a financial benefit to the organisation, when charity shops are involved, for example.

To this end we would actively encourage all Local Age UKs, whether VAT registered or not, to attend our next Finance Network meeting on the 15 February 2023 (11AM start) when Crowe UK LLP, our Age UK VAT Helpline support provider, will be updating on all things VAT highlighting the most important issues to consider and covering topics they regularly receive enquiries on, including:

  • VAT registration; what counts towards the threshold?
  • The reverse charge
  • VAT reliefs for charities
  • Welfare Services; including specific services such as routine domestic tasks
  • Fundraising; when does exemption apply?
  • Charity shops; retail gift aid, sale of donated goods, sale of bought in goods
  • Business/Non-business activity
  • Partial Exemption Special Methods
  • How to correct errors
  • New penalty regime

Submitting Questions in Advance

There will be opportunity to ask questions on the day. However, if you have any particular questions that you would like answered or other areas of interest that you would like covered, subject to time allowing on the day, please send them to John.Fox@ageuk.org.uk . It would be helpful to receive these in advance, no later than close of play on Tuesday 7 February, and we will flag with Crowe so they can prepare appropriately.

Book your place!

To book your place at the meeting, or if unable to attend on the day, to request a copy of the slides and the recording, please click here.

Please share this information with colleagues in your organisation who you feel would be interested in attending and encourage them to do so.

You will see a brief confirmation on screen once you have submitted your registration form. You will not receive a confirmation email. The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way. So, please fill in the form using the above link, ensuring your contact details are correct, book out the time in your diary and watch out for the Teams meeting link email.

January 2023 Finance Network Meeting Recording

For this Finance Network Meeting we welcomed the return of Nick Wilkie, former charity chief executive and current chair who teaches and consults at The Centre for Charity Effectiveness at Bayes Business School. Nick presented on the subject: ‘In an outlook of increasing demand, spiralling costs and falling income, what can, should and must charity leaders do next?’

Click here to view the meeting recording.

Join in with the Great Winter Get Together!

Find out how you can get involved with the campaign to tackle loneliness.

The Great Winter Get Together is the Jo Cox Foundation’s flagship winter campaign and is running from 16-29 January. It aims to get people across the country to come together in social centres of connection as a means to tackle loneliness.

This year, there is a particular focus on the cost of living and the campaign is championing free or cheap events where people can get together and keep warm.

Please retweet this tweet to help spread the message about the campaign and to raise awareness around loneliness this winter.

Register Your Event

The Great Winter Get Together website also features a map of events and activities that people can find near them.  If you have an event, or a service/activity you already deliver, that might help tackle loneliness, you can register it here.

Reminder: Book your place at the January Finance Network Meeting

A quick reminder to book your place at the next Finance Network meeting on Wednesday 25 January which will cover the topic ‘What can, should and must charity leaders do next?’.

This is a quick reminder to book your place at the next Finance Network Meeting on Wednesday 25 January from 11:00 – 12:30. We will welcome the return of Nick Wilkie, former charity chief executive and current chair who teaches and consults at The Centre for Charity Effectiveness at Bayes Business School. Nick’s subject will be: ‘In an outlook of increasing demand, spiralling costs and falling income, what can, should and must charity leaders do next?’

Adamant there are no magic answers and equally adamant that he doesn’t have any, Nick will, however, think out loud about how leadership teams and boards might face the winter(s) ahead.

Many of you will remember Nick’s presentation to the January 2022 meeting, when he thought out loud about Big Plans, Strategy and Business Models. The 25 January session is likely to be equally stimulating, so please book your place below.

Book your place!

To book your place at the meeting (or to request a copy of the slides and the recording if unable to attend on the day), please click here.

You will see a brief confirmation on screen once you have submitted your registration form. You will not receive a confirmation email.

The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way. So please fill in the form using the above link ensuring your contact details are correct, book out the time in your diary and watch out for the Teams Meeting Link email – thank you.

Book your place at Leeds Older People’s Forum’s ‘Wise Up to Ageism’ training

Book your place at the free ‘Wise Up to Ageism’ training from Leeds Older People’s Forum.

Leeds Older People’s Forum is offering its free ‘Wise Up to Ageism’ training to organisations in any part of the country. The training will take place on 18 January 2023 online from 13:00 – 14:00.

The training aims to raise awareness of ageism and encourage people to find out more, discuss and reflect. It also aims to help participants to challenge ageism in their everyday life. The session explores the five key messages from the Age Proud Leeds campaign:

  • Let’s talk about ageism – What is ageism and how widespread is it?
  • Ageism affects people of all ages – Whether we are younger, middle aged or older – ageism affects us all.
  • Ageism. What does it do to us? – Age discrimination has many negative effects and having a positive attitude to ageing can help you live well for longer.
  • Older, different, equal – Older people are diverse and ageing and ageism affect us all differently.
  • Time to feel good about ageing – Ageing brings many benefits. Share the positives and celebrate the contributions made by older people.

To find out more and book a place click here.