Help inform the National Institute for Health and Social Care Research Innovation Observatory

The National Institute for Health and Social Care Research Innovation Observatory is currently seeking views about areas of unmet health and care needs in people aged 60 and over

The team are really keen to hear your views to ensure the issues and concerns most relevant to older people, care givers and those who work directly with older people to inform the future work of the Innovation Observatory.

The survey has six questions in total and should not take more than 5-10mins. 

Please visit this link to complete the survey – before 7 October.

Many thanks for contributing to the Innovation Observatory’s future priorities addressing unmet health and social care needs of people aged 60+.

Influencing Conference – Getting through a difficult winter | 12 October | Speaker Reveal!

Find out the speakers for this year’s Influencing Conference! The event is open to all Staff, volunteers and trustees from across the Age UK Network.

We’re pleased to announce the speakers for this year’s Age UK Influencing Conference – Getting through a difficult winter on Wednesday 12 October 2022! Speakers include Health Foundation, Resolution Foundation, The Kings Fund, NCVO and many more from across the Age UK network. You can view the full speaker list and sign up for the event here.

Please contact isabel.bailey@ageuk.org.uk with any queries about sign ups and mbalu.bah@ageuk.org.uk with any queries about the event.

October 2022 Finance Network Meeting – “The Importance of Good Financial Governance”

The next Finance Network Meeting will take place on Wednesday 26th October from 11:00 to 12:30 and will focus on the topic “The Importance of Good Financial Governance”.

The next Finance Network Meeting will take place on Wednesday 26th October 2022 from 11:00 to 12:30. The meeting will cover the very topical subject of ‘The Importance of Good Financial Governance’ which will be presented by Judith Miller, a Partner in Sayer Vincent, leading auditors and advisers to charities and social purpose organisations. (Financial Governance here includes relevant financial controls and also good reporting practices, for trustee boards and for SMT use.) Find out full details below, including how to book your place.

We will also be joined on the day by Angela Croucher, Finance Director at Age UK West Sussex, Brighton & Hove, who will share some of her perspectives on Good Financial Reporting for the trustee board.

Both topics are very relevant because we are all living in very uncertain times right now – having come through the worst of the pandemic, we are now facing unprecedented challenges in the form of the cost-of-living crisis, spiralling energy costs (albeit now thankfully capped, but for how long?), inflation, staff recruitment and retention issues and radical changes in the funding landscape. If ever there was a time for trustees to ensure good financial governance in their organisations and to be receiving clear and informative financial reports, that time is surely now.

The pandemic impacted on the Network in varying ways and to different degrees. Many Brand Partners have found new ways to reach clients, adapting working practices to address new circumstances – in particular, by making greater use of technology. This will bring its own set of challenges and it is important that local Age UKs ensure their financial controls and governance processes are fit for purpose and have kept pace with these changes.

According to the Charity Code of Governance, a charity is best-placed to achieve its ambitions and aims if it has effective governance and the right leadership structures. ‘Skilled and capable trustees will help a charity attract resources and put them to best use.’

But effective financial governance carries more challenges because many trustees won’t have been recruited for their financial skills and may not feel confident about finance. Some may be over-reliant on others who have more experience to take the lead on financial matters, or they may engage in an inappropriate level of detail when effective financial management means looking at the bigger picture and longer-term sustainability of the charity.

This can be helped or hindered by the financial information with which trustees are presented. Do reports help them to understand the drivers of financial sustainability and explain, in simple terms, the charity’s position on results, cash, and reserves?

So as a trustee, or a member of the SMT, are you sufficiently up to speed with the present financial position of your charity? Are you able to consider the best way forward for the charity at this time of huge financial and economic challenge? Are you able to show the leadership which good governance demands of trustees?

Book your place

To book your place at the meeting, or if unable to attend on the day, to request a copy of the slides and the recording, please click here.

You will receive a brief confirmation once you have submitted your registration form. The Teams Meeting Link and Joining Instructions will be sent to you directly by the Financial Governance Team nearer the time of the event in the usual way. So please fill in the form using the above link, book out the time in your diary and watch out for the Teams Meeting Link email – thank you.

Webinar on 27 October – join us as we share lessons from 10 years of holistic advice projects

Learning is a key part of our culture at Age UK and we use it to better shape our programmes with the Age UK Network. Pulling together 10 years of learning, evaluation and feedback from four holistic information and advice projects that many of you have worked with us on, we’ve produced a report which we hope will influence potential funders to support this crucial work.

To help bring the report to life and share some of those key lessons with you, we’ll be running a webinar on 27 October from 10-11am for the Age UK Network. You’ll have a chance to hear from the team managing these projects, a local partner or two about their experiences, and share your thoughts and experiences of this type of work.

You can use the following link to join the Teams webinar directly on the day.

Please email justin.butler@ageuk.org.uk for more information.

PIR for Q2 of 2022/23 now available for completion!

The form for the second Quarterly PIR of 2022/23 is now available for you to complete ahead of the 2nd November deadline.

This is to let you know that the latest Partner Information Return (PIR) is now available for completion here. This covers the period between 1st July and 30th September 2022, Quarter 2 of 2022/2023. The deadline for completion is the 2nd November 2022. Find out full details below, including the link to the data report from Q1 of 2022/23.

The reference copy and the data transparency statement for this PIR can be viewed below:

Word Doc Reference Copy:

Data Transparency Statement:

Data Report for Q1 2022/23

A big thank you to all 99 Partners who completed the PIR for Quarter 1 of 2022/23 – this is the most returns we have received for the last five quarters!

You can find the full data report of your responses here.

Why the Partner Information Return Matters

The PIR is used to enhance Age UK’s knowledge of the Network, so that we can display our collective strength in media, fundraising, and influencing opportunities.

The more returns we receive, the more powerful and useful the data we can display when talking to funders over the winter, demonstrating the breadth of the Age UK Network’s work with older people.

If you have any questions or feedback please email localstatistics@ageuk.org.uk. Thank you as always for taking the time to complete the Partner Information Return.

Cost of Living – Enquiry Codes

We have received a lot of feedback from local Age UKs on cost-of-living issues, including how many older people are coming to you for support in this area, or how it is presented as a concern when older people are seeking support for other issues.

Information & Advice teams have told us that they would value a way to capture these enquiries. Collecting this data will also support Age UK to campaign and influence at a national level for additional support for older people affected by the cost of living crisis.

Changes

As a result, we have now updated the enquiry codes, and have added a new Tier 1 code.

25 – Cost of Living

There is also a Tier 2 code underneath this.

25A – Cost of Living, Energy

We have aimed to keep this as straightforward as possible for now. Please feedback to us any further suggestions. We will review the codes at the next quarter (Q4, January – March 2023).

What do you need to do?

Systems

For Information & Advice Teams using Charitylog, this will appear in your possible enquiry codes from 29 September. There is no further action required to ensure this code is available for use.

For Information & Advice Teams using Salesforce, this will appear in your possible enquiry codes from 1 October. No further action is required.

For Information & Advice Teams using alternative systems. You will need to add this into your own systems. We understand that for some Partners it will not be possible to do this immediately. If you have any concerns or questions, please contact localstatistics@ageuk.org.uk

Use of the New Code

The below is rough guidance, and we will look to refine this over the coming months as the code is used. We suggest using the code for cases where you feel it is appropriate.

The Tier 1 code (25 – Cost of Living) should be added to cases where the older person:

  • Expresses concern about the cost of living and their ability to pay bills, afford shopping or any other expenses
  • Identifies the cost-of-living crisis as a reason for their enquiry

The Tier 2 code (25A – Cost of Living, Energy)

  • Identifies energy prices as a reason for their enquiry
  • Expresses concern about energy prices
  • Will be unable to pay an energy bill without support

Questions and Feedback

If you have any questions or feedback please contact localstatistics@ageuk.org.uk

Guidance for addressing the risks of the Don’t Pay UK Campaign

Age UK has produced some guidance to explain the risks to individuals considering cancelling their Direct Debit as part of the Don’t Pay Campaign, which your organisation may wish to use.

With energy prices set to soar in October, a campaign called Don’t Pay UK has launched, urging people to cancel their energy bill Direct Debit on 1 October 2022 in protest. The campaign action will be triggered when a million people sign up to take part. If it does not reach this target, it will not go ahead. Age UK has produced some guidance to explain the risks to those considering cancelling their Direct Debit as part of the Don’t Pay UK Campaign, which your organisation may wish to use when speaking to older people in your area about this subject. Click here to view the full guidance on the loop.

If you’re having any trouble accessing the loop, please email partnership@ageuk.org.uk.

Registration for the Age UK Influencing Conference closes on Wednesday 5th October!

Make sure to sign up for this year’s Influencing Conference before the October 5th cut-off date! The event is open to all Staff, volunteers and trustees from across the Age UK Network.

This is a quick reminder that you can still sign up here to attend this year’s Age UK Influencing Conference on Wednesday 12th October 2022! We are welcoming staff, volunteers and trustees from across the Age UK Network and multiple attendees from the same local Age UK are welcome and encouraged. Registration closes on Wednesday 5th October, so please register today to avoid disappointment.

This year’s conference will be looking at the challenges older people (and the local Age UKs supporting them) face, and sharing ideas, evidence and practical ways to improve their lives. We’ll hear from local Age UKs and policy experts on topics such as the cost of living crisis, digital exclusion, tackling health inequalities through targeted approaches to black and minority ethnic older people, and working with ICSs, sharing tips from across the network. We will also consider the very difficult winter ahead for local Age UKs, as energy prices soar, and what we can do to help through our influencing activity.

This year’s agenda will include external speakers from The Kings Fund, Resolution Foundation and National Energy Action, as well as presentations from both Age UK and local Age UKs.

The conference will take place online from 10am to 3pm on Wednesday 12th October 2022 but you can choose which sessions you’d like to tune into if your capacity is restricted. However, specific workshops have limited capacity, so please sign up now to avoid disappointment.

Please contact isabel.bailey@ageuk.org.uk with any queries about sign ups and mbalu.bah@ageuk.org.uk with any queries about the event.

Reminder: Book your place at the Age UK Influencing Conference 2022!

The sign-up page for this year’s Influencing Conference is now live! The event is open to all Staff, volunteers and trustees from across the Age UK Network.

This is a quick reminder that you can now sign up here to attend this year’s Age UK Influencing Conference on Wednesday 12th October 2022! We are welcoming staff, volunteers and trustees from across the Age UK Network and multiple attendees from the same local Age UK are welcome and encouraged. Over half of the available places have been booked already, so please register today to avoid disappointment.

This year’s conference will be looking at the challenges older people (and the local Age UKs supporting them) face, and sharing ideas, evidence and practical ways to improve their lives. We’ll hear from local Age UKs and policy experts on topics such as the cost of living crisis, digital exclusion, tackling health inequalities through targeted approaches to black and minority ethnic older people, and working with ICSs, sharing tips from across the network. We will also consider the very difficult winter ahead for local Age UKs, as energy prices soar, and what we can do to help through our influencing activity.

This year’s agenda will include external speakers from The Kings Fund, Resolution Foundation and National Energy Action, as well as presentations from both Age UK and local Age UKs.

The conference will take place online from 10am to 3pm on Wednesday 12th October 2022 but you can choose which sessions you’d like to tune into if your capacity is restricted. However, specific workshops have limited capacity, so please sign up now to avoid disappointment.

Please contact isabel.bailey@ageuk.org.uk with any queries about sign ups and mbalu.bah@ageuk.org.uk with any queries about the event.

Age UK Press Release on support for older people on lower incomes this winter

View the latest press release from Age UK, calling for more target support for older people on lower incomes this winter.

This latest press release from Age UK calls for more targeted support for older people on lower incomes so that they can get through the winter. New Age UK analysis shows that 2.8m older households will still be living in fuel poverty this winter, despite the government freezing the energy price cap. Read the full press release on the loop here.

If you are having any trouble accessing the loop, please email theloop@ageuk.org.uk and we’ll get your access restored.