Digital Exclusion Survey – Blue Badges & Other Council Services

Age UK’s Campaigns Team are keen to hear from local Age UKs about the ways that digital methods for accessing local council services are impacting older people.

Age UK’s Campaigns Team are running a short survey to learn how digital-only and digital-first methods for accessing local council services are disproportionately impacting older people and how local Age UKs are supporting them. Find out full details, including how to access the survey, below.

Age UK’s Campaigns Team have been hearing that digital-only and digital-first methods for accessing local council services are disproportionately impacting older people. This is making it harder for older people who do not have access to the internet or are not confident online, to apply for Blue Badges and access other important services provided by their local council.

We’re keen to learn more about how widespread this issue is becoming, how local Age UKs are supporting older people experiencing digital exclusion, and how Age UK can respond nationally.

If you have time, we’d love to hear from your organisation via our short survey.

If you have any questions, please contact Luke Pilot.

Author: ageukcomms

Age UK

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