A Guide to the Brand Partner Portal Week 4 – The Organisation Info Function

Week 4 of our six-part series “Everything You’ve Ever Wanted to Know About the Brand Partner Portal” takes us through the Organisation Info function.

Welcome to Week Four of the Brand Partner Portal (BPP) overview. We hope everyone enjoyed the long bank holiday weekend! This week, we’re looking at the Organisation Info section, which we hope will significantly reduce the duplication of requests for information that your organisation receives. Read on for full details.

If you’ve missed an earlier edition from this series, you can view them all here.

Where to find the Organisation Info Function

Some of the eagle eyed amongst you may have already spotted the Organisation Info section sitting behind the My Portal tile. This function can be found from the home screen (see below). You click on My Portal and the Organisation Info option opens behind it.

The Brand Partner Portal Home Page
The My Portal Section

What is the “Our Organisation Info” Section?

The tile called Our Organisation Info is a dashboard of your organisation’s basic information, including your organisation’s address details, which have been pulled through the local directory.

There is also an overview of the Services/Events/Shops you have uploaded onto portal templates via the Website Integration function of the BPP. Some of you will have already entered this information into the portal if you’ve been on a Website Integration sprint (find out full details about the Website Integration function, including how to book your place on a sprint in our previous edition here).

The Organisation Info function contains a list of fields that partly auto-populate based on data you’ve previously entered into the BPP. However, you will need to add/change information as and when things change within your organisation to keep certain information fields up to date.

Take a look at the pictures below to see what information can be entered into the Organisation Info function:

Below are some photos to give you an idea of the kind information you can fill in:

Organisation Info Example #1

Organisation Info Example #2

Organisation Info Example #3
Organisation Info Example #4

You can see that the Organisation Info function gives you an at-a-glance view of a lot of details about your organisation: the systems you use; the services you offer; and the events/shops you have. This is information that brand partners may have provided elsewhere previously.

As you enter more information into the portal through the other BPP functions (such as the Website Integration function), the Organisation Info function will gather all of this information allowing it to sit in one place for you to easily access at a glance.  

Over time, our ambition is that this will significantly reduce the duplication of requests for information that you, the brand partner, will experience. It also reduces the administrative requirements for Age UK.

As more brand partners add their information, Age UK will be able to turn off some of its processes related to gathering this information elsewhere.

Keeping your information up-to-date

When you have your Website Integration 121s with our team (find out more about this in our last article here), we will talk to you about how to keep your Organisation Info tab up to date.

NB – the information requested in the Organisation Info function is still developing and changing. For example, we will be removing the field asking about the number of people supported as this information is covered by the Quarterly Partner Information Return.

It is important for you to keep your information up to date in the portal so keep an eye on this function. We will keep you informed as and when we make changes that require your attention.

If you have any questions about the Organisation Info function, please drop us a line at portalaccess@ageuk.org.uk.

Until next time!

If you have any questions about a particular BPP function mentioned above and would like to explore how this can help your organisation, please feel free to get in touch via email on portalaccess@ageuk.org.uk.

Next week, we will be writing to you about the long-awaited Quality Assurance Framework (QAF) function on the portal. This will be launching imminently and will affect all partners, so stay tuned for the next important instalment in this series.

Best wishes,

Alisa Yingling
Programme Manager

Brand Partner Portal
Age UK

Author: ageukcomms

Age UK

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