Creating a Warm Welcome – learning toolkit from the Ageing Better programme

Learning from the Ageing Better programme has produced some useful guidance on how organisations can create a warm welcome for the older people they are supporting.

The National Lottery Community Fund provided funding worth £87 million over a 7-year period to organisations across the country to tackle social isolation and loneliness. There has been a huge amount of learning gained from that programme, including insight as to how organisations can create a warm welcome for the older people they are supporting to take part in activities and remain connected in their communities. You can find the full toolkit below, along with an insights pack from a recent event on this subject.

You can access the Warm Welcome toolkit here. 

Insights Pack

In addition, an event was held on 14th October to gather together thoughts and ideas from participating organisations as to the implementation of this approach. The feedback from that event is summarised in the insights pack here

This learning may be useful for local Age UK partners when thinking about how they welcome older people into their services.

Contact Details

If you’ve any queries on this please contact Alison Ingram – alison.ingram@ageuk.org.uk

Author: ageukcomms

Age UK

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