Coming soon – I&A services online discussion groups

Age UK’s Quality & Transformation team are looking to organise a set of I&A services discussion groups. Find out all the details including how to get involved.

In the September edition of Inform & Advise, we offered all I&A managers and advisers the opportunity to discuss a range of topics in small groups. Many thanks to those who have expressed an interest in joining one or more of the proposed groups so far. We will assess numbers at the end of September and organise dates in October and November 2021. If you missed the piece in Inform and Advise and would like to know more or get involved, full details can be found below.

The aim is to pilot the discussion groups to see how valuable they are to local I&A staff and volunteers. If the discussion groups go well and demand for them continues, we will look at running them periodically throughout 2022.

The proposed discussion group topics are:

  • Reopening services safely after the pandemic
  • Remote supervision and support for I&A Teams
  • Overcoming the challenges of establishing an external Peer to Peer File Review Arrangement
  • Volunteering after the pandemic
  • Managing demand in your I&A services
  • Lessons learned from dealing with emergencies during the pandemic

The discussion groups will be facilitated by members of the Quality & Transformation team. They are not intended to be training sessions. Their purpose is to create a space for I&A service managers to share their experiences with other local partners. As I&A staff have all had to face the same or very similar challenges in adapting to a radically changed working environment and many are exploring how to work with clients going forward, this is a good opportunity to share views and ideas on what your work will look like in the future.

If you or members of your team are interested in attending any of the discussion groups please contact janice.davis@ageuk.org.uk.

Author: ageukcomms

Age UK

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